Aug 23, 2023
Ep2: Insightful Outlook into Acquisition, Renegotiation and Team Collaboration
Welcome back to another exciting episode of “SaaS Masterminds”, Season 2 of the CloudEagle Podcast. Get ready to dive into the world of software-as-a-service strategies and insights that will revolutionize your business.
Episode 2: Insightful Outlook into Acquisition, Renegotiation and Team Collaboration
Join your host, Prasanna Naik, Co-Founder of CloudEagle, as he takes center stage to introduce, Sam Middleton, the Head of IT at Bloom & Wild, the UK's leading online flower delivery platform🌷.
🚀In this episode, Sam Middleton talks about his extensive experience, shares valuable insights for both seasoned IT leaders and those just starting their journey. He unravels his remarkable career path, from beginner roles to spearheading IT operations at one of the UK's innovative brands.
🌱Sam's passion for mentorship is very evident as he provides inspiring advice on career growth and the pivotal role mentors play in helping teams achieving success. Discover how he's shaping the landscape for Bloom & Wild in 2023, as he navigates the challenges of acquisitions and renegotiations while keeping a laser-sharp focus on progress and innovation.
💼But that's not all! Sam reveals his secret recipe for streamlining IT, finance, and procurement teams to achieve seamless collaboration. Listen closely as he unveils his tactics for reducing SaaS costs without compromising essential services. The key? A delicate balance between cost efficiency and maintaining top-notch customer experiences.
🔗Don't miss out on Sam's exclusive insights into SaaS consolidation, data-driven decisions, and the art of maintaining stellar NPS scores. Learn how to lead with finesse, keeping your organization at the forefront of innovation while navigating the intricate world of SaaS management.
Join us for this riveting conversation that promises to transform your SaaS strategy and guide you towards unprecedented success. The SaaS Mastermind himself, Sam Middleton, is here to help your business bloom!
Tune in at the following timestamps:
00:10 - A warm welcome to the episode.
00:45 - Get to know Sam Middleton and a surprising fun fact.
02:16 - Embark on Sam's journey to becoming Head of IT.
06:16 - Sam's golden nuggets of career advice and the power of mentorship.
09:23 - Dive into Sam's top priorities for the year 2023.
13:21 - Uncover the challenges and triumphs of acquisitions and renegotiations.
17:39 - The synergy between IT, finance, and procurement teams.
21:28 - Striking the perfect balance between cost optimization and essential services.
24:10 - NPS scores and the magic of SaaS consolidation.
25:52 - Wrapping up with profound insights and takeaways.
🎧 Join us for this riveting conversation that promises to revolutionize your SaaS strategy and guide you towards unprecedented success. The SaaS Mastermind himself, Sam Middleton, is here to help your business bloom! 🌺🌿
Available on all major podcast platforms.
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