Minds and Mics
Minds and Mics
Dec 19, 2020
Difficult Conversations with Adar Cohen
Play • 56 min

Nick talks to professional mediator Dr. Adar Cohen about how we can have difficult conversations more effectively.

Here are some of the highlights from the conversations:

  • The Farsi concept of Taroff
  • The psychology behind conflict avoidance
  • The 3 main outcomes of difficult conversations: 1) Solution, 2) Plan, 3) Understanding
  • Achieving deep understanding in conversations
  • The elements of effective listening
  • Open-ended questions vs. litigious questions
  • The importance of uncovering “gem statements"
  • How to prepare in advance for difficult conversations
  • How to handle defensiveness in difficult conversations
  • The importance of silence in difficult conversations
  • How to be a good mediator for other people

You can learn more about Adar and his work here:

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