This week on Flashpoint, WCNC Charlotte's Ben Thompson talks to CATS CEO John Lewis on the transit system's challenges and its long-term plan. Amid union negotiations this summer, CATS struggled with staffing shortages that lead to service delays and subsequent schedule changes for riders. According to CATS, the private contractor that manages the agency's operations has reached a tentative deal with its union.
Amid the recent problems, Charlotte leaders are looking to expand transit and transportation options. In 2020, the Charlotte Moves task force, whose members were appointed by the mayor, released a sweeping $13.5B transit and transportation plan. It included plans for an east-west silver light rail line, commuter rail to north Mecklenburg County, greenways and more.