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The Redox Podcast
Explore some of the biggest problems in healthcare, and hear from industry leaders about how technology is being deployed to solve them. Hosted by Redox Co-founder and President, Niko Skievaski.
Dec 22, 2020
#35 A Christmas Carol in Quarantine
As we live through the holidays in quarantine, Niko gets visited by the ghosts of health crises past, present, and future. How did we get here? What can we learn from prior pandemics and vaccine distribution? Are we entering the era of pandemics? Our ghosts, played and written by Rachel Desmond, share these and many more insights, giving us a broad view for our current state of affairs.
Dec 15, 2020
#34 Our Social Dilemma: Mental Health in the time of Big Tech with Dr. David Elkin of UMMC
Today on the show we have Dr. David Elkin. He is a pediatric clinical psychologist and founder and executive director of the Center for Advancement of Youth at University of Mississippi Medical Center. The center is a multi-disciplinary approach to coordinated for children with behavioral or developmental issues throughout Mississippi. I’ve got to say that I really really enjoyed this conversation. We explored how social media/big tech and the pandemic are feeding into mental health issues in our youth as well as the technology being used and contemplated at UMMC to deliver more streamlined mental healthcare.
Dec 8, 2020
#33 Regulated consumer health apps with Natural Cycles' CEO (and particle physicist) Elina Berglund, PhD
What does the God particle have in common with the only FDA-cleared birth control app? The answer: Natural Cycles. CEO, Dr. Elina Berglund was once a part of the team that found evidence of the media-paraded God Particle, otherwise known as the Higgs Boson. Post this literal Earth-shaking discovery, Dr. Berglund and her team spent the better part of the past decade perfecting an algorithm for a contraceptive app that is 98% effective with perfect use. Beyond impressive. That app is called Natural Cycles. It is the only birth-control app ever to be cleared by the FDA. In this episode we discuss Dr Berglund’s unique journey into the tech world, the difference between tech people and physicists, and what exactly makes the Higgs Boson such a game changer. Gotta say, it’s the simplest explanation I’ve heard on the topic.
Nov 24, 2020
#32 Payal from .406 Ventures on Investing in Healthcare Technology
On today’s show we have _Payal Agrawal Divakaran_. She leads digital health investments as a partner at .406 Ventures in Boston who was, of course, the first institutional investor to bet on Redox, leading our Series A back in October of 2015. We discuss some of her journey as well as where she’s making (and has made) bets in healthcare technology. This includes Redox, AristaMD, Heartbeat Health, WellbeHealth, and Axial. We also discuss areas where she has an active thesis and is looking for investments.
Nov 18, 2020
#31 The Lasting Impact of COVID19 on Healthcare Technology with Terrence Hibbert
We started doing this show back in November 2019, back before the world changed. Then, in March, we got the pandemic that really made everything we were talking about up until that point moot. On today’s show, we’re going to dive into some of those changes. I invited our early guests on the podcast to make a quick video answering the question: What will be the lasting impact of the pandemic on healthcare technology? We’ll hear from Dr. Bill Hansen, CMIO of UPenn, Jonathan Bush, Executive Chairman of Firefly and founder of athenahealth, Stephanie Tilenius CEO of Vida, Aaron Patzer CEO of Vital, and many more. There are certainly themes that carry throughout, but there are also different messages that are worth discussing and delving deeper into. So, to help with that delving, I’ve invited an old friend of mine, Terrence Hibbert to hang out with me and talk through some of these predictions. Terrence was most recently the Director of Innovation at University of Mississippi Medical Center. Prior to that, he was the director of IT Solution strategy at UMC. This show was developed as part of a Redox's Quarterly event and is also available via video. Check it out here: www.redoxengine.com/quarterly
Nov 10, 2020
#30 COVID Testing Labs and Electronic Lab Reporting (ELR)
In the near term, rapid and accessible covid testing will be much more important than an actual vaccine. With ample testing, we can identify who’s infected, contact trace, and dramatically reduce the spread. At Redox, we’ve been working with a variety of labs and diagnostic companies who are actively testing patients. I wanted to learn more about how these labs work and how some of them have been stood up so quickly in the wake of the pandemic. In August, the folks at UCSD reached out to us about a new covid testing clinical lab they were standing up. By September, we had integrated the UCSD Biochemical Genetics Excite Lab’s information system with Epic, their EHR. I invited on of the masterminds behind its creation, Dr. _Louise Laurent_, on the show today to share the story of how they stood up their lab so quickly and scaled it to 1000 tests per day in just a few months. Covid time flies. We’re now working with UCSD on electronic lab reporting to share these results with the appropriate public health agencies. In the pandemic, Redox has gotten really good at ELR and it’s something that we get asked about daily. So with that in mind, I invited _Meredith Haley_, customer success at Redox who leads the team who works with these customers, to give us the quick rundown on the ELR space. Dr. Louise Laurent is a Professor and vice chair for translational research at the University of California San Diego. She’s both a researcher (focused on applying genomic and epigenetic methods to optimize the clinical and preclinical utility of stem cells), as well as an OB-GYN physician caring for women with high risk pregnancies. Beyond these responsibilities, she’s spent the past many months utilizing these skills to co-create a high throughput covid testing pipeline and the UCSD Biochemical Genetics Excite Lab that’s now serving all of the UCSD’s students and faculty as part of their Return to Learn initiative. I invited her here today to tell this story as both a bright spot in our health care system’s response to the pandemic as well as an example to other similar organizations attempting to do the same. Highlights: * 02:39 - How the USCD Biochemical Genetics Excite Lab got started * 07:27 - From sample to result, the testing workflow * 09:28 - Overview of Electronic Lab Reporting (ELR) * 13:22 - Redox’s approach to ELR * 18:58 - Observed vs unobserved sample collection
Nov 2, 2020
#29 Vida on Virtual Chronic Care and Mental Health
Looking back at 2020, we might say that this was the year that changed everything in healthcare. If that’s the case, Vida will have likely played a big role in this change. They’re focused on some of the most costly areas of healthcare in chronic care management and mental health. And, they sell to payers and employers who, with incentives to keep patients out of costly situations, are playing a bigger and bigger role in actual patient care. My guest today is _Stephanie Tilenius_, the founder and CEO of _Vida Health_. She founded Vida in January of 2014 (right around the same time as Redox, by the way) after a storied career in silicon valley having worked at eBay, PayPal, Google, and as an executive in residence at Kleiner Perkins. Since then, Vida has raised $83M including a recent $25m round in April and has, according to LinkedIn, nearly 500 employees. Vida is a mobile continuous care platform for preventing, managing and overcoming chronic and mental health conditions deployed at Fortune 500 companies and large national payers. We were able to talk a bit about how Vida actually interacts with patients and changes their behavior, some of their outcomes, and the shifting dynamics in the industry. Big thanks to Stephanie for coming on the show as well as to everyone at Vida for making healthcare a little bit better. Highlights: * 01:22 - How and why Stephanie went from consumer products to healthcare * 05:49 - Onboarding and triaging users * 08:16 - Mental health and chronic conditions are tied together * 11:38 - Measuring outcomes at Vida * 14:30 - Selling into the payer space * 16:18 - Since COVID, payers have increased demand for digital health * 18:13 - Telehealth reimbursement parody discussed * 19:20 - Vida’s $25M latest round of funding * 21:14 - How payers are shifting towards value based care * 26:10 - Potential channel conflicts with community providers
Oct 14, 2020
#28 Getting paid with Medicaid in THIS economy
Rachel Dixon is an expert in the clinical, operational, and technological implementation of telehealth and other innovative digital health solutions in Medicaid-focused organizations. Rachel has worked across the spectrum of care, successfully designing and implementing programs on behalf of payers, primary care providers, mental health centers, and more. In addition to being the President of Prime Health, Rachel serves Colorado as an eHealth Commissioner. We discussed various opportunities and strategies for healthcare startups working with the government as well as how telehealth has evolved in Colorado and beyond. * 2:10 - Colorado’s COVID-19 telehealth response * 7:30 - How vendors should collaborate with public health programs * 11:00 - Getting started working with the government * 19:27 - Examples of startups getting government funding * 20:23 - The future of telehealth parody reimbursement * 26:46 - Examining the business of telehealth for large health systems * 32:06 - The Prime Health Challenge (link to program) * 39:53 - Prime Health Innovation Summit (link to event)
Sep 24, 2020
Shift+6: Greg@Propeller Health
I've known _Greg Tracy_ since before founding Redox, connecting over civic hacking projects in Madison, Wisconsin. As the co-founder and CTO, Greg helped Propeller Health from its inception to serving patients across the globe and through its recent acquisition by ResMed (for $225M), where he now serves as the chief architect. Greg shares the Propeller Health story, their early choice to go through FDA clearance, and how they built the business into a global brand, as well as the constant struggle to prioritize projects, no matter how large the organization. He’s always been a mentor to the up and coming developer-leaders in Madison; this conversation exemplifies this. Thanks for the great conversation Greg! * 1:12 Overview of Propeller Health’s product offering * 3:09 Greg’s background and starting Propeller * 8:29 Balancing speed and quality in an FDA certified domain * 11:57 Managing a diverse set of users and stakeholders * 14:29 “Suck” meetings for engineering * 16:59 Getting acquired by a public company * 23:24 Prioritizing endless wants * 27:19 How Slack fails product teams * 30:00 The best innovation in healthcare comes from those without experience Find Greg on Twitter (_@GregTracy_).
Sep 21, 2020
#27 Nikita, Nikhil, and Niko
_Nikita Singareddy_ and _Nikhil Krishnan_ joined me on the show this week. You don’t often hear their last names as these two have rapidly earned their way into the ranks of first-name status in our industry. I wanted to have both of them on the show together as they have incredible rapport and both bring an absolutely refreshing and unique perspective on the industry, as younger analysts having graduated college in ‘16 and ’14. Nikita (_@singareddynm_) is the creator of the _Waiting Room_ blog. Her recent _coverage_ of the new interoperability regulations is one of the best out there. In her day job, she’s an investor at RRE Ventures. She cut her teeth in healthcare working at Oscar Health. Nikhil (_@nikillinit_) is the creator of the _Out-Of-Pocket_ blog. He brings a satirical slant to his coverage of more esoteric slices of our industry, employing memes throughout to shine a light on the ridiculousness of the various arrangements he uncovers. The conversation jumps around a bit and they end up making my job really easy, interviewing each other on how they met, industry trends, how they got into the space, and tips for young people trying to do the same. Here are some highlights: 2:51 - Nikhil’s background avoiding healthcare, then ending up here 5:04 - Tips for people breaking into healthcare 6:56 - What will change as Millennials and GenZ emerge 11:18 - Creating a safe environment for creative courage 13:34 - Here’s the _Venture Stories podcast_ Nikita mentions 17:13 - Nikita’s journey from Oscar to RRE 19:28 - Current industry trends driving Nikhil’s and Nikita’s investments 28:33 - How consumers are poised to upend existing business models 35:15 - Nikita’s thoughts on her next job 37:46 - Nikhil’s vision for Out-Of-Pocket Hope you enjoyed the conversation. As always, send any feedback, suggestions, ideas to firstname.lastname@example.org_.
Sep 16, 2020
Shift+6: Danielle@Broad Institute
Today’s guest is Danielle Ciofani. A data architect turned strategist, she leads the Broad Institute’s Data Sciences Platform team maximizing the impact of data science on the biomedical ecosystem. She also cares deeply about the startup community and serves as a mentor to early-stage companies at the intersection of healthcare and data. Prior to these roles, Danielle designed, built, and grew the largest integrated real-world database of clinical and claims data at Humdecia which was eventually acquired by Optum. I really enjoyed this conversation. I learned about how the Broad Institute (pronounced “brode”) enables genomic research (1:11) and how they manage that much data via a hybrid cloud strategy (11:20). I found their reasoning behind their decision to utilize GCP (13:58) fascinating. They’re at a point where building a federated multi-cloud architecture (17:18) spanning AWS and Azure is starting to make sense. We discussed infrastructure considerations for internati…
Sep 10, 2020
#26 The State of Interoperability in 2020 with Redox's Brendan Keeler
Before 2020 spiraled into pandemic, social, economic, and political unrest, I expected interoperability to be the hottest topic in healthcare. There are a number of reasons for this. * Consumers became unruly, asking simple questions like “in this modern era, why can’t my specialist see my electronic health record?” * Providers and health systems have attempted to adopt modern digital health tools, but have found difficulty in integrating these tools with their legacy EHR systems. In response to these industry-wide problems, and without a private-sector path forward, the federal government released sweeping, and some would say “heavy-handed”, set of interoperability regulations designed to create the appropriate rules and incentives to solve these problems. These regulations are rooted in Biden’s 21st Century Cures Bill, passed at the end of the Obama administration. But the actual rules and enforcement were introduced in Trump’s. This unprecedented bi-partisanship…
Sep 3, 2020
We’re thrilled to announce Shift+6, a developer-focused, health-tech podcast from Redox. Here we'll explore the ways amazing technologists are bringing new innovation to market, growing their teams, and dealing with an ever-changing landscape in one of the world's most complex industries. We believe that technology from diverse and empathetic creators holds the power to improve the lives of patients across the globe. And we hope this podcast helps make your work in healthcare even more impactful. Our first guest is _Ryan Scharer_, the CTO of a new (and maybe in stealth mode?) telehealth startup called _Folx_. You might be wondering, “Does the world really need another telehealth offering?” Short answer: yes, this world does. Folx is aimed at LGBTQ+ communities with representative care providers, “Telehealth that’s pretty queer” as their website states. Check out their _purpose statement here_, it’s moving. Ryan’s building on a long history of success in the digital h…
Jul 27, 2020
#25 eConsults and coping with the year 2020 with Gil Addo of RubiconMD
Gil Addo is the co-founder and CEO of _RubiconMD_, the leading eConsults platform connecting primary care to specialists around the country. I've known Gil for years and have always felt a kinship of sorts with him as I feel like we came from the same era of health tech startups, seeing him over and over again at similar early-stage digital health events around the country. Our conversation dives into his business quite a bit and explores factors in the changing healthcare landscape like value-based care, new primary care delivery models, and systemic racism in society and our industry. Key Moments: 01:54 - What does RubiconMD do? 08:12 - RubiconMD’s startup story 11:19 - How they solved the chicken or egg problem 14:24 - Emerging primary care models 17:09 - Pandemic-caused changes 27:07 - Are we still moving towards value-based care? 30:43 - Gil’s optimist view on systemic racism 34:40 - Shield implicit bias in specialty consults 36:40 - The future for RubiconMD Than…
Jul 7, 2020
#24 The Digital Episode of Care with Bronwyn Spira of Force Therapeutics
It’s an honor to have Bronwyn Spira, CEO of Force Therapeutics, on the show today. Force is a leading episode-based digital care platform and is also one of Redox’s first customers from back in 2015. We were able to catch up on what they’re seeing in the marketplace including how the pandemic has affected the world of episodic care that they primarily operate within. Key Moments: 02:00 - Force’s customers (NYU, Geisinger, Muve Health, Northwell, etc.) and what they do for them 09:25 - The importance of a clinical team 10:32 - Being in NYC for the pandemic and a Redox pizza party 14:02 - A VIRTUAL Escape Room?! (link here, thanks Rachel!) 15:29 - Standing up telehealth in one week 20:42 - Telehealth as a commoditized feature 22:03 - How do you digitize something so physical? 27:58 - Utilizing data for clinical research 34:43 - Collaborating with academics and AI for customized care plans 37:21 - A Redox commercial from Bronwyn ;) I think they’re a great example of…
Jun 29, 2020
#23 Preventing Sepsis with Luminare’s Dr. Sarma Velamuri
Dr. Sarma Velamuri is an Internal Medicine doc, hospitalist, sepsis expert, and co-founder and CEO of Luminare, a company focused on the early detection of sepsis. On this episode, we dive into sepsis detection and prevention, as well as how these systems can work to help prevent the spread of other viral infections, like COVID-19. Key Moments * 01:39 How sepsis came to the forefront * 03:33 Luminare’s tragic founding story * 06:35 Alarm fatigue in EHRs and how to overcome it with workflow design * 08:54 Luminare’s impact and value proposition * 10:56 EHR integration with Redox* * 13:07 Pivoting for pandemic response * 15:39 Employers utilizing Luminare to screen employees for work * 18:03 On safely reopening the economy *Full disclosure, Luminare is a Redox customer and it gets a little commercially in there for a minute. ;) I find Luminare as a great example of a physician-founded startup doing it right, solving the problem through a focus on workflows and…
Jun 22, 2020
#22 COVID's Impact on Redox and Digital Health
On Tuesday, we had to layoff 44 Redoxers. That was about 25% of our team. On today's episode, we're going to go into the conditions that brought us to this place, how we went about making the decision to reduce the size of the team, and finally how we attach names to that decision. Redox co-founders Luke Bonney (CEO) and Niko Skievaski (President) are joined by board member Raju Rishi. Raju is a general partner at VC firm RRE Ventures and led Redox's series B in January of 2017. Beyond sharing his perspective on the market and the layoffs he offers some relevant stories from his days as a founder. We thought sharing what we're going through might be helpful as I know a lot of people in our industry are attempting to figure out how to navigate the waters through recovery. Additionally, Redox is working to place these 44 people at jobs within the industry. Contact email@example.com to learn more.
Jun 12, 2020
#21 The Economics of a Healthcare Recovery with Berkeley’s James Robinson
Professor James Robinson is a highly-regarded expert on health care economics and policy. He is currently a Professor of Health Economics at the University of California, Berkeley and Director of the Berkeley Center for Health Technology. Dr. Robinson is also on the board of the Integrated Healthcare Association (IHA) and the National Institute for Healthcare Management (NIHCM). He has published three books and over 140 papers in peer-reviewed journals such as the New England Journal of Medicine and JAMA. He is also the former Editor-in-Chief of Health Affairs. Dr. Robinson’s book, “Purchasing Medical Innovation: The Right Technology for the Right Patient at the Right Price,” examined the roles of the FDA, health insurers, hospitals, and consumers in the assessment, purchasing and use of high-cost implantable devices.In this spirited conversation with Niko Skievaski, Dr. Robinson offers his insights into the current economic outlook for providers, hospitals, payers and patients -…
Jun 9, 2020
#20 “Powered by Battery” with Redox CEO Luke Bonney
Redox CEO Luke Bonney was the featured guest on this week’s episode of Battery Venture’s “Powered by Battery” podcast series. The wide-ranging conversation covers everything from the company’s start as a digital-health incubator in Madison, Wisc. to its current position as an indispensable data exchange platform utilized by healthcare companies of all sizes. Luke also explains the creative ways that customers are using Redox to help in the fight against COVID-19. 02:42 - Redox’s roots; from Madison, WI start-up to remote digital healthcare innovator 06:01 - The need for scaling data integration for Cloud-based applications 08:31 - Helping customers deal with COVID-19 10:39 - How Redox powers telehealth applications 14:25 - Keeping Redoxers connected, informed and well during COVD-19 - personally and professionally 18:45 - Luke’s four priorities as Redox CEO 21:29 - The biggest unknown today is the economic impact caused by COVID-19 on American healthcare 25:50 -…
May 28, 2020
#19 The New World of Telehealth with Dr. Sylvia Romm
Dr. Sylvia Romm is the chief innovation officer at Atlantic Health System, a 7-hospital organization based in northern New Jersey. A senior pediatrics resident at Harvard, Dr. Romm previously served as VP of Clinical Transformation with AmWell. She is also a highly-regarded author and speaker on topics related to healthcare, technology and health IT policy. Dr. Romm is driven by an entrepreneurial spirit and a passion for transforming healthcare delivery. She recently spent time talking with a former colleague and friend, Redox’s Chief Customer Officer Elif Eracar. Here are some of the highlights from this fun and insightful interview: 02:15 - Dr. Romm’s journey from pediatric hospitalist to telehealth innovator 04:25 - From starting MilkOnTap to AmWell 07:01 - Advantages and challenges of virtual health providers 10:10 - Telehealth’s ability to mitigate physician burnout 13:50 - Current state of value-based care 16:38 - The importance of making healthcare easily underst…
May 15, 2020
#18 Platforms in Healthcare - Part 2
Welcome to Part 2 of our discussion of Platforms in Healthcare. I was pleased to be joined by: Anurati Mathur, CEO of Sempre Health Carlo Perez, CEO of Swift Medical Dr. Mitesh Rao, CEO of OMNY Health Niko Skieavski, President of Redox Seth Joseph, managing director of Summit Health, served as our moderator. This portion starts with ideas on how to tackle the chicken or egg problem, the concept of viral growth, and how to finance platform operations. Finally, we tackle the problem of what makes healthcare so different for those launching multi-platform businesses. 01:36 – Carlo Perez explains how Swift tackled the issue of building a multi-sided platform 04:55 – Niko on starting by adding real value to one side 07:39 – Sempre’s rationale for focusing on the payer side at the outset 11:55 – Leveraging early adopters to gain experience and credibility 16:20 - Financing multi-sided platforms 21:46 – Lessons learned by these entrepreneurs. Our thanks to Seth, Anu…
May 15, 2020
#17 Platforms in Healthcare - Part 1
Redox is an example of a platform business model in healthcare. We connect healthcare organizations and software vendors with reusable technology, thus creating a scalable network of data exchange. In addition to Redox, there are a number of other really innovative companies using platform business models to solve major challenges in healthcare. The opportunities to make a positive difference in how healthcare is delivered are exciting, but the challenges are numerous. So a number of us decided to get together to share experiences and ideas. Our guests for this two-part program include: Anurati Mathur, CEO of Sempre Health Carlo Perez, CEO of Swift Medical Dr. Mitesh Rao, CEO of OMNY Health Niko Skievaski, President of Redox And I was pleased to have Seth Joseph, managing director of Summit Health, join us as moderator. Previously, Seth was head of corporate strategy for Surescripts, one of the few nationally scaled multi-sided platform businesses in healthcare. Surescripts is n…
Apr 15, 2020
#16 Dr. Roxie Mooney's advice for health tech start-ups
Dr. Roxie Mooney is CEO & Healthcare Innovation Strategist of Legacy DNA, a company that helps health innovators move from idea to full market adoption. Legacy DNA is known for its COIQ System - which is a mash-up of the acronym COI, “commercialization of innovation,” with IQ. COIQ represents the knowledge and insights that health innovators need to maximize market success. Over the past 20 years, Dr. Roxie has helped to generate marketplace success for a wide range of health and lifestyle companies. She generously shared her insights with Niko Skievaski in this conversation. Here are some of the highlights: 02:35 – Being creative and helpful during COVID-19 07:25 – Building an early adoption strategy 15:35 – How to avoid “pilot purgatory” 20:18 – The role health systems play in helping innovators come to market – for better or worse 25:43 – Changes for technology developers as they cope with changing sales cycles 31:40 – What can start-ups do to stay v…
Apr 2, 2020
#15 Our new COVID-19 world with Greenway's Dr. Geeta Nayyar
With COVID-19 dominating world events, Dr. Geeta Nayyar generously shared her time, insights and advice with Niko Skievaski. Doctor Nayyar is the chief medical officer for Greenway Health and a nationally recognized leader in health information technology. Prior to joining Greenway, she held positions as chief healthcare and innovation officer at Femwell Group Health and CMIO at AT&T. In addition to her business responsibilities, Dr. Nayyar is a practicing rheumatologist and maintains faculty affiliation with the University of Miami, where she teaches at the medical school. Doctor Nayyar is the author of the mobile health chapter in the HIMSS Medical Informatics textbook and is a six-time HIMSS Digital Influencer. The conversation is fascinating from start to finish – here are a few chapter sections. 02:12 – COVID-19 has changed things for everyone. 12:18 – Where is technology’s place in this pandemic? 16:46 – When will the curve be flattened? 18:44 – How long might…
Mar 27, 2020
#14 COVID-19: Can Digital Health Help?
We're in the midst of a worldwide pandemic that will strain our healthcare delivery system beyond anything we've seen before. Those of us who work in healthcare technology have reprioritized to attempt to bring something novel--something of use--to the new challenges faced by health systems. This is a special episode of the podcast including guests from 10 digital health vendors who have created a COVID-19 specific solution. From the time a patient thinks they have symptoms, to getting on a waiting list, to triaging in an overcrowded and socially-distant emergency department, to care within the hospital and beyond, digital health solutions have stepped up to fight this pandemic. 1:15 - Social distancing and the excess demand problem 3:26 - Hypothesis: technology can be used to increase caregiver efficiency and effectiveness 6:02 - Vital and c19check.com screening tool 9:00 - Epion's remote check-in and triage solution 11:13 - Gauss and Operation Apollo for contactless triage 14:…
Mar 5, 2020
#13 The Walking Gallery with Regina Holliday
Fred Holliday was diagnosed with metastatic kidney cancer in 2010. At one point, his wife Regina asked to see Fred’s medical records. Fred and Regina were astonished by what they experienced – how difficult, and in some cases impossible, it was to access crucial personal health data. Fred passed away in mid-June of that year, at only 39 years old. In one of his final messages, he passed a handwritten note to his wife that read, “Go After Them Regina, Love Fred.”As an artist, Regina was able to express her grief and frustration through her paintings. She was invited to create a mural on the back of a gas station on Connecticut Avenue in Washington, DC. She titled the piece “73 Cents,” because that was the quoted price per page for Fred’s paper medical record. Less than a month after beginning the mural, Regina was talking to members of the US Senate and to reporters around the world. The painting, which can still be seen today in the nation’s capital, helped make patient…
Mar 4, 2020
#12 What's with the Pink Socks?
Pink Socks Life is a nonprofit organization focused on promoting human connection around the world by socially supporting other public charities. If you have been to a health tech conference in the last five years, you’ve likely seen people wearing pinksocks with mustaches on them. Well, the movement began – somewhat accidentally – at the HIMSS conference in 2015. Today, this community of over 100,000 happy smiley people are united in working to change the world from the ground up – with heart speak, hugs, and gifting. As HIMSS20 draws near, Niko Skievaski chatted with the founders of pinksocks – Nick Adkins and Andrew Richards. 01:30 – The accidental start of pinksocks 05:43 – Creating a shared cultural narrative 11:12 – How the “gifting” ethos at Burning Man struck a nerve with Nick 15:40 – Expanding from healthcare into education 20:30 – Additional charities that pinksocks works with 27:15 – How to get involved with the pinksocks movement…
Mar 3, 2020
#11 HIMSS20 Preview
The HIMSS20 Global Health Conference takes place next week in Orlando. Participants from all corners of the industry – from vendors, clinicians and health system executives to policymakers and patient advocates – will get together to learn, share ideas and socialize. The enormity of the conference – nearly 45,000 professionals from more than 90 countries – can be overwhelming. Niko Skievaski had the chance to catch up with three long-time HIMSS participants who were happy to share their perspective on what to expect and how best to navigate HIMSS. This lively and informative conversation includes: Lygeia Ricciardi, chief transformation officer at Carium and former ONC official (https://twitter.com/lygeia) John Lynn, founder of HealthcareScene.com (https://twitter.com/techguy) Colin Hung, editor of Healthcarescene.com (https://twitter.com/colin_hung) Here are some of the highlights from their conversation: 02:28 – Most memorable HIMSS experiences 07:32 – Top thre…
Feb 26, 2020
#10 Improving access to care with Roundtrip's Ankit Mathur
At Redox, we might have a bit of a startup crush on Roundtrip. But that’s easy when you work with such impactful companies. Every day, 10,000 patients miss or delay necessary health care due to a lack of proper transportation. The cost to the United States healthcare system last year because of missed medical appointments and unfulfilled prescriptions was a staggering $150 billion. But this problem goes way beyond dollars and cents. The greater concern is the health of millions of patients who aren’t getting the care and medication they need – simply because they don’t have a ride. In 2016, Ankit Mathur, Angela Damiano, and Mark Switaj banded together to design a ride ordering solution that improves access to care. The company they founded is Roundtrip. Ankit, Roundtrip’s chief technology officer, recently sat down with me to share their story. Here are some of the highlights from their conversation. 01:55 – How Roundtrip got started 04:41 – Getting a multi-sided…
Feb 18, 2020
#9 The Mint.com for health with Aaron Patzer from Vital (and founder of Mint.com)
Aaron Patzer is founder and CEO of Vital, AI-powered software for hospital emergency rooms and patients. As an entrepreneur, Aaron has had success at a number of companies, most notably the ground-breaking Mint.com – which he founded in 2006 and eventually sold to Intuit. The success of Mint.com shook up the financial services industry and paved the way for other innovators, including Plaid, the platform that enables applications to connect with users’ bank accounts (Visa acquired Plaid for $5.3 billion in 2020). Last year, Aaron launched Vital to bring a similar consumer-focused mindset to emergency rooms and hospitals. However, as you’ll hear in this fascinating conversation between Aaron and Niko Skievaski, creating “a Mint.com for the healthcare industry” is not an easy task. There are significant differences and obstacles to be addressed. But these two innovators are confident that transformation is coming. Listen on…Here are some of the leading topics. 02:31…
Feb 11, 2020
#8 Healthcare Data Privacy Rights with Attorney Matthew Fisher
With HIMSS 2020 coming up soon, Niko Skievaski spent some time chatting with Attorney Matthew Fisher, a partner at the law firm of Mirick O’Connell in Westborough, Massachusetts. Matt is the chair of the firm’s Health Law Group and one of the HIMSS top 10 Digital Influencers. Additionally, Matt is the host of the well-known Healthcare de Jure podcast. Niko and Matt covered a lot of ground in this conversation focused on data privacy rights. Here are some of the leading topics. 02:37 – Today’s biggest regulatory and compliance challenges 13:18 – Data blocking and a patient’s right to access 22:28 – Epic’s concerns about the new ONC rules 32:25 – Data sharing with business “associates” 41:55 – De-identifying data – can it ever be done 100% 50:38 – Building a culture of compliance in the decade ahead Our thanks to Attorney Matthew Fisher for sharing his insights and expertise on healthcare data privacy rights.
Feb 4, 2020
#7 Aneesh Chopra Discusses the New Interop Paradigm on the Redox Podcast
Aneesh Chopra is one of the foremost names in healthcare IT today. He was appointed by President Barack Obama to serve as the United States’ first Chief Technology Officer. After his three years as CTO, President Obama hailed his service, saying Chopra’s “legacy of leadership and innovation will benefit Americans for years to come.” In the years since he served as the nation’s CTO, Chopra has worked tirelessly to promote a better and more efficient healthcare system. Aneesh was one of the four industry leaders that convened the CARIN Alliance in 2016, a bipartisan, multi-sector collaborative working to advance the consumer-directed exchange of health information. He was also part of the founding group that started the Argonaut Project, an effort designed to accelerate the development and adoption of HL7’s Fast Healthcare Interoperability Resources (FHIR®) standard. Chopra authored a book, “Innovative State: How New Technologies can Transform Government.” Currently, An…
Jan 29, 2020
#6 Pharmacy of the Future with Alto's Mattieu Gamache-Asselin
As patients, the traditional pharmacy business seems to be a mess. It appears to be a jumble of information exchange, insurance contracts, middlemen, generics, phone calls, faxes, cross-subsidies, and misaligned incentives. The process can be frustrating, time-consuming, and expensive. As if that’s not bad enough, it can often result in patients not adhering to their medication routine. Fortunately, there are some creative entrepreneurs working on ways to improve the system. Leading the charge is Alto Pharmacy. While in the Bay Area for the recent J.P. Morgan Healthcare Conference, Niko Skievaski sat down with Alto’s CEO Mattieu Gamache-Asselin for a lively discussion about the pharmacy of the future. We invite you to enjoy the entire conversation. A few highlights can be found at these times: 02:08 – Matt’s back-end roots working with Parse 06:10 – Buying a pharmacy to really understand both the business and patient needs. 11:10 – Creating the ideal patient experienc…
Dec 31, 2019
#5 2019 Review and a Look Ahead to 2020
2019 was another eventful year for both Redox and the healthcare industry. Redox co-founders Luke Bonney, James Lloyd, and Niko Skievaski discuss a wide range of topics from the company’s remarkable progress in its first five years, notable market activity in the year past, and predictions for 2020 and the new decade ahead. Notable parts of the conversation include: 01:26 – The first five years of Redox 08:40 – Tech giants becoming more active in healthcare 13:52 – The advantages of Redox being a remote workplace 19:18 – Helping organizations with digital transformation 22:38 – Prediction for 2020 and the decade ahead Redox wishes everyone a healthy and prosperous 2020. Thank you for listening to the Redox podcast.
Dec 16, 2019
#4 UPenn's Dr. Bill Hanson on The Redox Podcast
Dr. Bill Hanson is Chief Medical Information Officer and Vice President at Penn Medicine and Professor of Anesthesiology and Critical Care at the Hospital of the University of Pennsylvania. His distinguished career spans more than 30 years and he has consistently been a proponent for using technology to improve patient care. In this episode of The Redox Podcast, Niko Skievaski and Dr. Hanson cover a variety of important topics, including: 03:20 – What worked and didn’t work with EMRs over the last decade 06:57 – Emancipating patient data 12:08 – The new generation of healthcare professionals leveraging data 17:18 – The growing popularity of telemedicine – Penn Center for Connected Care is one of the largest telehealth centers in the country 21:08 – Apps and patient portals, such as myPennMedicine, help engage patients in their care 26:47 – The need for disruption in healthcare As large technology companies like Google, Microsoft, Apple, and Amazon get attentio…
Dec 9, 2019
#3 Microsoft's Dr. Fatima Paruk on The Redox Podcast
Dr. Fatima Paruk, Microsoft’s Chief Medical Innovation Officer, is on a quest to uncover ways to transform gaps in care into new processes that will improve the lives of millions of patients. Prior to Microsoft, Dr. Paruk was the Chief Medical Officer of Analytics at Allscripts. She has been recognized as one of the Most Powerful Women in Health IT by both Ernst & Young and Health Data Management. She has also been named one of Becker’s Rising Stars Under 40. Niko Skievaski spoke with Dr. Paruk about the challenges and promises in healthcare today. Topics included: 06:32 – What went wrong with EHRs? 09:42 – Why is interoperability so difficult? 11:47 – A real-world example of the benefits of using longitudinal data. 15:30 – Leading large-scale research at Microsoft and the opportunity to make a significant impact. 17:30 – The difficulty in getting unstructured data from EHRs so it can be utilized for analytic purposes. 21:19 – Dr. Paruk believes this is an innova…
Dec 2, 2019
#2 2019 Redox Interoperability Summit - Recap
The 2019 Redox Healthcare Interoperability Summit was a tremendous success. Innovators, entrepreneurs and experts from provider organizations gathered in Boston to exchange ideas and experiences on efforts to overcome interoperability challenges and find creative, new ways to serve patients better. In this short podcast, you’ll hear some of the “voices” of this year’s Summit. Respected industry leaders such as: * Jitin Asnaani, executive director of the CommonWell Health Alliance * Shahid Shah, publisher of Netspective Media * Taylor Lehmann, CISO at athenahealth * Lindsey Babb, a software engineer at Color * Adrian Gropper, CTO for the Patient Privacy Rights Foundation In addition to this wrap-up of the Summit, we’ll be posting full interviews with these, and other, industry leaders.
Dec 2, 2019
#1 Jonathan Bush on The Redox Podcast
Jonathan Bush is well known in the field of health-tech. He was the co-founder and CEO of athenahealth, a company he led for over 20 years. Today, Jonathan is the executive chairman of Firefly Health. Jonathan joined Niko Skievaski for a lively and wide-ranging conversation. Topics included: * 03:55 – Where did the dream of the EHR go wrong? * 07:05 – Bush’s belief that current EHR systems will become “record-keeping furnaces” that few physicians use – and the ONC’s efforts to promote interoperability. * 09:55 – Bringing consumer sovereignty into the healthcare system. * 13:20 – On his new company, Firefly Health, which strive to redefine high-quality healthcare. * 19:00 – Data privacy issues; especially between employers and employees. * 25:35 – Bush’s thoughts on healthcare changes coming in the 2020s. As always, Jonathan Bush is thoughtful, opinionated, and insightful. We hope you enjoy this inaugural conversation of The Redox Podcast.
Nov 20, 2019
The Redox Podcast - Series Preview
Healthcare is poised to experience massive changes in the 2020s – but it seems things aren’t going fast enough. There are innovators everywhere – from start-ups to big companies to healthcare organizations – all eager to make a difference. On The Redox Podcast, we talk with some of the most interesting and influential people in healthcare today. In this short overview of the series, we preview our first three guests – Jonathan Bush, executive chairman of Firefly – and formerly CEO of athenahealth; Dr. Fatima Paruk, CMIO at Microsoft; and Dr. Bill Hanson, CMIO of Penn Medicine. We not only invite you to listen and subscribe to our series – we invite you to be part of the community working every day to make a difference. Feel free to comment with your opinions and suggestions – and thank you for listening to The Redox Podcast!