The Industry of UX
The Industry of UX
Dec 22, 2020
UX-Press - Matteo Trisolini on building customer relationships - #15
Play • 3 min

Matteo Trisolini, Chief Behavioral Offer and Customer Experience Strategist at South Slope Pediatrics, discusses why it’s important to focus on relationships to thrive in customer experience, especially in the healthcare industry. Valuing relationships over profit has helped his company succeed and ignited a positive chain reaction among his patients and community.

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