TechTrends
TechTrends
Jan 27, 2022
How to Build a Great Customer Service Experience
Play • 19 min

In today’s business landscape, success is driven just as much by the tools you deploy as by the experiences you provide. In this episode, Anish Bhimani sits down with Dee Sommerville, Head of Middle Office for Commercial Banking at JPMorgan Chase, to discuss the importance of creating a great client experience, and what components are needed to do so.

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