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Join Ron Lovett (who is obsessed with culture) as he speaks with thought leaders who share their experiences with building incredible high performing cultures.
5 days ago
Sunwing: Going From HR to People & Culture - Episode 61
Our guest is Deon Blyan - Director of Global Talent Development at Sunwing Travel Group. Driven to help people thrive in dynamic organizational cultures, Deon spent 17 years in corporate retail operations in roles focused within learning, development, and people initiatives. In 2015, Deon aligned his career focus by officially joining the People & Culture side of business. Now within North America’s largest vertically integrated travel group, Deon oversees talent acquisition, training, development and engagement., bringing aligned methods of support and a collaborative approach while maintaining divisional uniqueness where necessary. In this episode of Scaling Culture, Ron and Deon discuss: * Sunwing's 2-year journey going from traditional HR to P&C, from administrative to strategic partnerships. * How to unite culture and align teams when operating from 10+ countries around the world? * Leaders role in “change leadership” model * Ways that all companies can reinforce leadership competencies of the future For more information about Deon Blyan, please connect with him on LinkedIn. For more information about the Scaling Culture Podcast or the Scaling Culture Masterclass, go to scalingculture.org.
15 Sept 2021
Culture DNA: Defining and Hiring for It - Episode 60
Our guest is Brett Putter - the founder and CEO of CultureGene and the author of 2 books: “Culture Decks Decoded” and “Own Your Culture: How to Define, Embed and Manage your Company Culture”. Prior to founding CultureGene Brett was the Managing Partner at a specialist London based Executive Search firm where he successfully completed CxO, VP and Director level searches for over 400 companies. Brett is a contributor to Forbes and Entrepreneur.com who writes a popular blog on culture-driven companies and is a sought-after speaker. In this episode of Scaling Culture, Ron and Brett discuss: * Where many companies get hiring wrong when “hiring” for culture vs gut instinct? * How to really screen for values and behaviors? * Best practices for screening candidates from some of the most innovative companies in the world For more information about Brett Putter, please go to culturegene.ai or connect with him on LinkedIn or by email at email@example.com For more information about the Scaling Culture Podcast or our upcoming Masterclass or our 2nd book “Scaling Culture”, go to ConnollyOwens.com.
8 Sept 2021
Servant Leadership Legacy with Lieutenant Colonel Oakland McCulloch - Episode 59
Our guest is Lieutenant Colonel Oakland McCulloch, the author of “Your Leadership Legacy: Becoming the Leader You Were Meant to Be” In his 23 year career in the Army he held numerous leadership positions in the Infantry and Armor branches and instructed at the US Army Ordinance School, the US Army Command and General Staff College, the Australian Command and Staff College, University of South Alabama, and Stetson University. Leutenant Colonel McCulloch later became the Recruiting Operations Officer for the Eagle Battalion Army ROTC program at Embry-Riddle Aeronautical University where he has more than doubled the size of the program in 6 years. He received thirty-one military service awards including the Bronze Star, eight Meritorious Service Medals, and the Humanitarian Service Medal. In this special episode of Scaling Culture, Ron and LTC McCulloch discuss: * What do “selfless service” and Servant Leadership mean? * What can we learn from our best and worst bosses? * Can we become leaders or is this something that only some people are born with? * How to build a team where you as a leader make others feel valued and appreciated while still having them be the best version of themselves? For more information about LTC McCulloch, please go to www.ltcoakmcculloch.com or connect with him on LinkedIn. For more information about the Scaling Culture Podcast or our upcoming Masterclass or our 2nd book “Scaling Culture”, go to ConnollyOwens.com
1 Sept 2021
Ruthless Consistency: How Committed Leaders Build Organizations That Win - Episode 58
Our guest is Michael Canic, President and Chief Flagbearer of Making Strategy Happen, a consulting firm that helps committed leaders of mid-market companies turn ambition into strategy, and strategy into reality. His recent book, Ruthless Consistency reached the top of two bestseller lists and was selected by The Enterprisers Project as one of “10 Leadership Books to Stretch Your Skills in 2021.”. Furthermore, this summer Michael’s book became available on Audible. Michael has delivered over 600 presentations on strategy + execution to audiences on four continents and is a former national championship-winning college football coach who has a Ph.D. in the Psychology of Human Performance. In this episode of Scaling Culture, Ron and Michael discuss: * How best sports teams have lots in common with high-performing organizations with great culture * How to create an environment where everyone is focused, committed, and engaged with the overall mission, purpose, and goals * Why strategic initiatives fail * How to use “Constructive accountability” to drive the right decision and actions For more information about Michael, please go to www.makingstrategyhappen.com or connect with him on LinkedIn. For more information about the Scaling Culture Podcast or our upcoming Masterclass or our 2nd book “Scaling Culture”, go to ConnollyOwens.com If you’re enjoying the Scaling Culture podcast, please subscribe and share, we’ll be back next week with another incredible guest!
28 Jul 2021
Zurich Insurance: Shifting From Command and Control to Employee Empowerment - Episode 57
Our guest is David Henderson, Group Chief Human Resources Officer at Zurich Insurance. Since joining the company in 2017, David has executed an HR strategy to support culture transformation, focused on delivering tangible improvements in employee experience and on aligning the capability, commitment, and culture of the company to its strategic vision, purpose, and values. Prior to Zurich Insurance, David also held a number of executive roles at MetLife and PepsiCo. In this episode of Scaling Culture, Ron and David discuss: * The experience of moving from a command-and-control culture to a more customer-centric and employee empowerment model with a focus on purpose values and soft skills * Change management tools and processes, from Organizational Health Index and eNPS to new Zurich Insurance Performance Management System. * The process of getting 55,000+ people aligned as well as how to get a buy-in both at the Board and mid-management level. For more information about David, please connect with him on LinkedIn. For more information about the Scaling Culture Podcast or our upcoming book and Masterclass “Scaling Culture”, go to connollyowens.com
21 Jul 2021
Deloitte: How to Use Language and Collaboration to Align 330,000+ People - Episode 56
Our guest is Dawn Crouch, COO Global Regulatory & Public Policy for Deloitte. Dawn has spent over 20 years of her career with Deloitte in both internal strategic roles and client-facing consulting roles across the financial services, pharmaceutical/life sciences, manufacturing, and the public sector. In her current COO role, she leads talent, finance, operations, and strategic projects for the business unit. A common thread Throughout her career has been focusing on initiatives around people engagement and inclusion for the firm. In this episode of Scaling Culture, Ron and Dawn discuss: * Why “words really matter” and how to use language to align hundreds of thousands of Deloitters around the globe * How to use a collaborative mindset to execute strategic global initiatives in ways that are not disruptive to local leaders * Deloitte’s experience with giving autonomy to their associates by moving away from compliance to professional obligations For more information about Dawn, please connect with her on LinkedIn. For more information about the Scaling Culture Podcast or our upcoming book and Masterclass “Scaling Culture”, go to connollyowens.com
13 Jul 2021
KingSett Capital: The Power of Vulnerability, Sustainability and Company Stories - Episode 55
Our guest is Jon Love, the founder, and CEO of KingSett Capital, a Canadian private equity real estate investment business that owns interests in a $19.1 billion portfolio of assets. Founded in 2002, KingSett has raised $12.5 billion of equity for its Growth, Income, Urban, Mortgage, and Affordable Housing strategies. Jon serves on the Board of Directors of the Chief Executives Organization, is a member of the Business Council of Canada and YPO and of the Order of Canada. We were honoured to host Jon on the podcast. In this episode of Scaling Culture, Ron and Jon discuss: * Core values being a foundational component of any culture * The power of company stories and how critical they are for sustainability * Nothing-is-perfect mentality and vulnerability as key drivers of constant growth For more information about Jon, please connect with him on LinkedIn. For more information about the Scaling Culture Podcast or our upcoming book and Masterclass “Scaling Culture”, go to connollyowens.com
7 Jul 2021
The Good, The Bad, and the Ugly of Creating Company Culture - Episode 54
Our guest is Lorenzo Gomez - a 3x bestselling author, the founder of Geekdom Media, Texas’ largest coworking space, and cofounder of The 80/20 Foundation, a philanthropic organization dedicated to investing in the future of San Antonio. His new book, The Rack We Built, hit #1 best seller on Amazon and is catching a nice bit of buzz. It talks about the good, the bad, and the ugly of creating company culture and shares a couple of culture horror stories some of us can relate to that are still all too common in todays workplace. Lorenzo is an amazing resource on what it takes to build award-winning company culture -- especially during periods of growth -- based on his experience working with Rackspace from a scrappy startup through to its IPO. In this episode of Scaling Culture, Ron and Lorenzo discuss: * The Rackspace story of building “a winning team on an inspiring mission with each member being valued” * Practical strategies and tactics to help systemize a process of scaling a workplace culture * What is the future of “culture” and current trends companies should be embracing For more information about Lorenzo or his books, please go to lorenzogomez.com or his Amazon page For more information about the Scaling Culture Podcast or our upcoming book and Masterclass “Scaling Culture”, go to connollyowens.com
30 Jun 2021
Driving Culture Through Employee and Customer Experience - Episode 53
Our guest is Tina Hodges - Chief Executive & Chief Experience Officer at Advance Financial and President at Tennessee Action 24/7, an online sports betting company with fantastic customer service which very different from many of their competitors. Obsessed with employee and customer experience, Tina grew Advance Financial to 1,400 employees across 100+ locations and was named for 8 consecutive years on Inc. Magazine’s list of fastest-growing privately-owned companies. Tina was appointed to serve as Board Chair of the Volunteer Tennessee Commission. She is a member and supporter of numerous non-profits and charitable organizations both personally and through the Advance Financial Foundation. In this episode of Scaling Culture, Ron and Tina discuss: * How to create a culture focused on both employee and customer experience in a tough industry * The “Zero Risk” concept, Paid Volunteering, and other culture development systems * Advance Financial’s pandemic experience and how to change employee mindset For more information about Tina, please connect with her on LinkedIn. For more information about the Scaling Culture Podcast or our upcoming book and Masterclass “Scaling Culture”, follow us on LinkedIn or go to connollyowens.com
23 Jun 2021
A Culture of Caring & Active Listening - Episode 52
Our guest is Bob Selle - Chief People Officer at Ocean State Job Lot. Bob is recognized as an HR Icon, Futurist, and Culture Transformation Influencer. Together with his team is leading a transformation that has named Ocean State Job Lot a Forbes Best Midsize Employer three of the past four years and has received DEI recognition and multi state safety and associate wellbeing awards. Also, as a believer in collaboration and giving back, Bob is committed to pay it forward by consulting and advising several startups. His volunteer work includes the Rhode Island Free Clinic and mentoring at the Non violence Institute. In this episode of Scaling Culture, Ron and Bob discuss: * How critical it is to practice active and deep listening to create a culture of trust and belonging * Ocean State Job Lot systems and processes to stay focused on the wellness of their associates and making sure people love coming to work * Some great questions every company should be asking themselves when trying to redesign a workplace in the post-pandemic world For more information about Bob and to follow his work go to bobsellethehrguy.com or just connect with him on LinkedIn. For more information about the Scaling Culture Podcast or our upcoming book and Masterclass “Scaling Culture”, go to connollyowens.com
16 Jun 2021
Harvard Business School: How To Build Fearless Organizations - Episode 51
Our guest is Amy Edmondson - Professor of Leadership and Management at Harvard Business School. Amy has authored multiple books, including her most recent, The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation and Growth, which has been translated into 11 languages. Amy has been recognized by Thinkers50 global ranking of management thinkers since 2011, and recently ranked #3 in 2019; she also received their Breakthrough Idea Award, and Talent Award. In this episode of Scaling Culture, Ron and Amy discuss: * How to build psychological safety on a team and organizational level? * What role psychological safety plays in building a diverse and inclusive environment at work? * How to set the stage as a leader for your staff to have a strong answer to the question ‘Why bother?’ * How to be explicit in asking for feedback and clear that you don’t expect your team to have all the answers? For more information Amy, connect with her on…
9 Jun 2021
Comcast: Work Together To Win Together - Episode 50
Our guest is Wayne Davis, ex-SVP of HR at Comcast and an HR Consultant. A Human Resources veteran with more than 25 years of experience, Wayne has developed and led human resources teams for several fortune 500 companies including Comcast NBCU, YRC Worldwide, American Greetings, Northrup Grumman, Baxter International, and Frito-Lay. In many of his roles, he has overseen the delivery of a comprehensive suite of HR solutions which include talent acquisition, organizational design, employee engagement, total rewards, succession planning, employee development, and workforce analytics. In this episode of Scaling Culture, Ron and Wayne discuss: * Wayne’s AHA moment and a shift from traditional HR to People & Culture mindset * The Comcast Culture Transformation, “Flame Process” and the outcome of working together to win together * Org design for the new path forward, before/after changes, challenges and impacts For more information about Wayne, please connect with him on LinkedI…
2 Jun 2021
Ford Motor Company: Diversity, Equity, and Inclusion - Episode 49
Our guest is Lori Costew, Chief Diversity Officer and People Strategy at Ford Motor Company. In this role, Lori oversees the company’s corporate diversity, equity, and inclusion efforts to cultivate a culture of belonging and advance the organization’s mission and business objectives. She has been with Ford for nearly three decades and has leveraged her expertise in various positions. In addition to her leadership role, Lori is also an accomplished author of two award-winning novels that provide inspiration and tools against bullying. In this episode of Scaling Culture, Ron and Lori discuss: * Ford’s intentional focus on Diversity, Equity, and Inclusion * Strategies on how to develop deep listening amongst leaders * D&I Audit * WHY, WHAT & HOW behind “Days of Understanding” at Ford? This was a unique approach we hope will inspire listeners. For more information about Lori, please connect with her on LinkedIn. For more information about the Scaling Culture Podcast…
26 May 2021
Bank of America: Diversity & Inclusion, Coaching - Episode 48
Our guest is Renata Ledecky Brum, Vice President of Human Resources at Bank of America. Renata is a master coach, motivational speaker and humanitarian who is committed to guiding people and organizations into their highest potential. Her passion lies in supporting people out of suffering and limitation and into fulfillment. Her superpowers of intuition, no-nonsense and empathy help people break through challenges that at one time seemed insurmountable. Bottom line: she helps people get “over it and on with it!” with love. In this episode of Scaling Culture, Ron and Renata discuss: * Diversity & Inclusion * Bank of America’s systems and practices around: * helping employees reveal their sexual preference * building a place where all can feel comfortable sharing how they self identify * celebrating differences * Coaching Pre/Post-Covid and the power of dealing with the individual as a whole including their mental and emotional wellness For more information about Ren…
19 May 2021
Culture Renovation - Episode 47
Our guest is Kevin Oakes - Author of Culture Renovation and CEO and founder of the Institute for Corporate Productivity (i4cp). Kevin is a frequent author and international keynote speaker on next practices in human capital and works with business and HR executives on people practices that drive high performance. Kevin led numerous companies, for example he was Founder and President of SumTotal Systems and before that, Chairman & CEO of Click2learn, a company that was founded in 1985 by Paul Allen the co-founder of Microsoft. In this episode of Scaling Culture, Ron and Kevin discuss: * Kevin’s book “Culture Renovation: 18 Leadership Actions to Build an Unshakeable Company” * Practical and tactical guidelines for companies to plan a culture change * How to build and maintain a culture of tomorrow and what are some silver linings of this pandemic we’re in - on organizational cultures globally? For more information about Kevin Oakes, please connect with him on LinkedIn or…
12 May 2021
Design Thinking Mindset in L&D - Episode 46
Our guest is Laura Dannels - Head of Talent and Chief Learning Officer at Wellstar Health System and Associate Faculty for Columbia University’s Human Capital program. Laura’s background is connected to well-recognized establishments: * At Kaiser Permanente her leadership efforts were globally recognized in Training Magazine where she was selected as a “Top 5 Global Emerging Leader” for the creation of KP Leadership University. * At Pacific Gas and Electric Company she led transformational leadership development which resulted in the organization ranking #14 in Training Magazine’s premier list of “Top Global Training Organizations." Her endeavor received praise as a model program for growing leaders from The White House and the Obama Administration. Also, Laura has a passion for helping communities thrive and currently serves as a board member of JDC, a leading global humanitarian organization working in over 70 countries. In this episode of Scaling Culture, Ron and L…
5 May 2021
The Core Value Equation - Episode 45
This episode's guest is Darius Mirshahzadeh, Core Value Evangelist, a Best Selling Author of “The Core Value Equation”. Darius was ranked #9 in Glassdoor’s Top Ranked CEOs in America as CEO of TMS and is an Inc 5000 CEO, ranking #40 in the entire country. He is also the host of the Top 100 Podcast, The Greatness Machine, where he interviews some of the most interesting and accomplished people who are living their passions to create greatness in the world In this episode, Ron and Darius discuss: * Why every company should care about discovering and designing their core values? * How to bring core values to life and what are the most typical roadblocks on that journey? * How to measure if your organization is living the core values and how they influence the overall business results? For more information about Darius, please connect with him on LinkedIn or go to therealdarius.com For more information about the Scaling Culture Podcast or our upcoming book or Masterclass…
28 Apr 2021
Leading the Next Generation - Episode 44
The guest of this episode is Amy Hanlon-Rodemich, Chief People Officer at GlobalLogic. Amy is a deeply experienced HR executive who has helped some of Silicon Valley’s top brands scale and grow, from Yahoo to VMware. Prior to joining GlobalLogic, Amy was VP of Human Resources at Synopsys and EVP of People at Milestone Technologies In this podcast, Ron and Amy discuss: * How to deal with the younger generation workforce and how they think differently * How does org design around Gen Z look like, the digital experience and access to information? * What is a “success path” and how does it differ from the traditional “career paths”? For more information about Amy, please connect with her on LinkedIn: https://www.linkedin.com/in/amymhanlon/ For more information about the Scaling Culture Podcast or our upcoming book or Masterclass “Scaling Culture”, go to connollyowens.com
21 Apr 2021
Redefining HR - Episode 43
Lars Schmidt is the Founder of the Redefining HR Accelerator and Amplify (an HR executive search and consulting firm). Lars has spent over 20 years in the industry building a range of leading global companies. He’s a writer for Fast Company, author of the bestselling book Redefining HR, co-author of Employer Branding for Dummies, and Host of the Redefining HR podcast. In this episode, Ron and Lars discuss: * What “Modern HR” looks like and how it operates * How to make a change from command-and-control to decentralized-empowering structures * How to drive accountability and reporting
14 Apr 2021
The Culture of Passionate Believers & Agile Innovators - Episode 42
Caroline Stockdale is Chief People and Communications Officer at First Solar and a member of the Forbes Human Resources Council. Prior to joining First Solar, Caroline served as the Chief Executive Officer for First Perform, Chief People Officer for Medtronic, EVP of Global Human Resources and Business Operations for Warner Music Group, The senior HR leader in global divisions of American Express and General Electric. In this episode, Ron and Caroline discuss: * The power of a strong mission * How to build an agile and innovative culture * Corporatitis vs the mindset of being an entrepreneur
7 Apr 2021
How To Embed Learning & Innovation Into Organizational Culture - Episode 41
Kelly Rider is Chief Learning and Talent Officer at PTC, a leading digital transformation solutions company. She is responsible for establishing the central learning organization and driving PTC’s learning digital transformation. Prior to PTC, Kelly held leadership positions in corporate L&D at SAP, SuccessFactors, Hewlett-Packard, and ACS/Intellinex. In this episode, Kelly and Ron discuss: * How to create a culture of continuous learning and improvement? * How to shift from a traditional learning mindset to that of a constant learner? * What is innovation and what are some ways we can embed creativity and innovation into organizational culture?
31 Mar 2021
Mindsets & Skills of Leaders of Tomorrow - Episode 40
Jacob Morgan is a 4x best-selling author, TED and keynote speaker, futurist, and the creator of FutureofWorkUniversity.com, an online education and training platform that helps future proof individuals and organizations by teaching them the skills they need to succeed in the future of work. Jacob also hosts the Future of Work podcast, a weekly show where he speaks with senior executives, business leaders, and bestselling authors about how the world of work is changing. He believes in creating organizations where we all WANT to show up to work, not where we NEED to show up to work. In this episode, Jacob and Ron discuss: * key skills & mindsets that leaders of tomorrow need and how to develop them * How our perceptions define our reality as well as how we see the leadership in our team * What coaching is and why not all leaders are great coaches? * What is a futurist and how to become one?
24 Mar 2021
Humanizing Organizational Cultures - Episode 39
Hilary Corna has over 10 years of experience working in senior executive positions for companies like Toyota Motor Asia Pacific and speaking on stages across the world. Hilary’s been featured in the New York Times, Fortune, ForbesWoman, The Wall Street Journal, NBC, and dozens of other publications. As a best-selling author of “One White Face”, her words have influenced leaders at every level to embrace their own humanity and in turn, become more conscious, empathetic and empowering with those they lead. Hilary’s weekly thought-provoking emails are a must-read. In this episode, Hilary and Ron discuss: * How to humanize organizational culture? * How to develop a culture of love and caring? * How to use automations for the good of the company vs dehumanizing the workplaces?
17 Mar 2021
How To Strengthen Organizational Culture - Episode 38
Michael Salamey is Chief People Officer for a 3D e-commerce company “Ultimate 3D Printing Store”. Michael has spent 20 years in HR and Operations leadership, holding roles from Manager of People Development for North America's 12th largest LTL (Less-Than-Truckload) carrier to Chief Human Resources Officer (CHRO) of an international property mapping firm and Chief Operations Officer for a large Tampa-based Metro by T-Mobile retailer. In this episode, Michael and Ron discuss: * Employee vs Leader mentality * Ways tech can drive results * The importance of explaining how the business works financially to a new person joining the company and how their role participates in that
10 Mar 2021
How To Use Negotiation Tactics To Build Relationships - Episode 37
Derek Gaunt is the author of Ego, Authority, Failure and a lecturer & trainer with 29 years of law enforcement experience, and ultimately became commander of hostage negotiations teams in the Washington, DC metropolitan area. He is a negotiation trainer and personal coach now at Black Swan Group. Derek trains organizations around the world, on how the practices and principles on hostage negotiation that he learned in the field, can be applied to the business world. In this episode, Derek and Ron not only discussed the below 4 topics but also Ron opened up about some of his own challenges managing his emotions in heated situations and Derek coached him in real time without missing a beat! * How a curiosity mindset actually drives effective negotiation? * A tried and tested tactic to make someone divulge more insight & context * The power of empathy in all communication * What are the “black swans” and how can you uncover them?
3 Mar 2021
Microsoft’s Culture Transformation - Episode 36
Bhavana Bartholf is the Chief Transformation Officer for Microsoft USA, a $46B business with 9800+ people. She is recognized as a transformational leader, innovative technologist, STEM advocate and ally for women and racial/ethnical minorities (REM). She has a strong proven track record for growing female/REM workforce while promoting diversity and inclusion. Bhavana is dedicated to fostering positive, transparent, and collaborative work environments. In this episode, Bhavana Bartholf and Ron Lovett discuss the following 4 topics: * How Microsoft’s Culture was transformed from “know it all” to “learn it all” * The importance of defining a culture * Empathy + vulnerability = bravery * Key steps to any organizational culture transformation or change management
24 Feb 2021
The Culture Transformation at Tim Hortons - Episode 35
Dan MacDougall is a Tim Hortons franchisee in Atlantic Canada and he is a long-standing client of ours, who managed a culture transformation in his quick serve business and shares his journey of taking over the family business in a small town in Nova Scotia, Canada. Dan didn't look to other franchisees for solutions, he knew they had the same challenges and weren't trying anything different. Instead, Dan decided to work on his culture and connect with people who were doing incredible things to create engaged teams. Dan shares what a struggle it is to transform a culture and some of the difficult conversations he had along the way. In this episode, we discuss common challenges in quick serve restaurants, and how the pandemic surprisingly led to the strongest cultural breakthrough in his team when he showed true leadership.
17 Feb 2021
How to Build a Psychologically Safe Environment - Episode 34
Bill Flynn is the author of the best-selling book “Further, Faster - The Vital Few Steps that Take the Guesswork out of Growth''. He has collaborated with Alan Mulally, pitched Steve Jobs, has worked for and advised hundreds of companies, including startups, where he has a long track record of success spanning multiple industries. In this episode, Bill talks about how to build a psychologically safe environment, how to lead with the brain in mind, and how to unlock more human potential.
10 Feb 2021
The Culture of Creativity & Innovation - Episode 33
Josh Linkner is a creative troublemaker. He started his career as a jazz guitarist and then went on to become the founder and CEO of five tech companies, which sold for a combined value of over $200 million. Josh is also a deeply experienced business leader, venture capitalist, top-rated keynote speaker, and the author of four books including the New York Times Bestsellers, Disciplined Dreaming and The Road to Reinvention. In this episode, Josh talks about techniques & systems companies and individuals can use to upgrade creativity by 5%, popular myths about human creativity, and how small everyday innovations drive oversized results.
3 Feb 2021
Culture Change Across Franchises at Yum Brands UK - Episode 32
David Sturdee has been with Yum! Brands for the past 13 years, working in several regions; MENA, Asia Pacific and most recently Europe, as COO/CCO for Pizza Hut. David has been at the forefront of driving a foundational approach to the brand engagement, while deploying technology to change the customer experience. A firm believer in culture as the multiplier to strategy and technology deployment. In this episode, David talks about the impact of the pandemic on the restaurant industry, Yum Brands! restaurants’ experience going through a big culture shift, and how to build an environment where franchisees feel safe, aligned, and empowered.
27 Jan 2021
The Culture of Collaboration & Inclusivity - Episode 31
Renata Mrazova is the Chief People Officer at Home Credit International with more than 78,000 employees. She has been named several times among the Top 25 business female leaders in Czech business and in 2014, and awarded the most influential businesswoman of the Czech market. In 2020 she ranked 8th place in Forbes ́s magazine’s most successful women in the Czech Republic. Renata is also a Co-founder of Polaris, a network and community focusing on improving the diversity and inclusiveness in society via mentoring, peer-to-peer coaching, organizing educational workshops and events and inspirational conferences. In this episode, Renata talks about how to build a collaborative culture and make a shift from an individualistic approach to strong collaboration; how diversity doesn’t always equal inclusion and tips to create a truly inclusive environment; what is the most important / underrated skill that we don’t train our people on.
22 Jan 2021
Mission-Driven Culture - Episode 30
Carlos Adame is the Chief Human Resources Officer at Providence which is the 3rd largest not-for-profit system in the United States with more than 115,000 employees or caregivers as they like to call them and 170 years old legacy. Carlos brings over 25 years of leadership experience in leading significant organizational change and managing all aspects of human resources at well-known organizations such as UPS, PacifiCare, United Healthcare and most recently as Chief Human Resources Officer at AltaMed Health Services. Carlos is also an associate professor teaching graduate-level Human Resources courses at USC Bovard College. In this episode, Carlos talks about how to deepen the employees’ connections to the company mission and values, how to identify a culture fit in candidates, and some key initiatives that allow Providence caregivers to make the world a better place.
15 Jan 2021
Culture of Learning - Episode 29
Tanya Moore has over 20 years of consulting and Human Resource (HR) experience in the private, public, and non-profit sectors. She is currently the Chief People Officer for M.C. Dean with responsibility for attracting, hiring, engaging world-class technical and business talent. Tanya served as a Partner in IBM’s Talent & Transformation organization, bringing leading practices to clients to support their workforce transformation. Ms. Moore also served as the Global Corporate Headquarters Director of IBM Career & Skills, with responsibility for envisioning and executing a new career and skill acceleration experience for the IBM workforce, which included the vision, strategy, and execution of corporate-wide career and skill programs.
11 Jan 2021
Silver Spoon - Episode 28
Bennie Fowler is a wide receiver for the New Orleans Saints. In 2016 he became an NFL Superbowl Champion and caught Peyton Manning's last pass. He is a public speaker and In 2019 he authored “Silver Spoon: The Imperfect Guide to Success”, where Bennie shares stories that will help you overcome what’s holding you back.
18 Dec 2020
Zappos Culture - Episode 27
Hollie Delaney is one of the best HR speakers in the world and has many years of experience in the world of human resources. She started her Human Resources career in 1996 and then led the Zappos Human Resources team for 15 years. Hollie is a trailblazer in building HR departments that drive cultures who treat their employees as customers. She spearheaded things like 30-day onboarding at Zappos for everyone from the front line to CEO.
11 Dec 2020
Culture Through Crises - Episode 26
Kelly Ann Doherty serves as EVP and Chief People & Communications Officer for Mr. Cooper Group overseeing all facets of human resources and corporate communications. She also leads their culture initiatives to create a more encouraging and empowering work environment. Kelly Ann is a strategic leader, seasoned in navigating the landscape of the financial services industry and served as a crisis spokesperson, public affairs expert, communications innovator and executive counselor. Kelly Ann is also active in the community, serving on the Board of Directors for The Women’s Center of Tarrant County. On today's episode Kelly Ann speaks to us about how to manage culture through crises, hybrid working & fairness models and building an organization that attracts the next generation.
4 Dec 2020
Zoom Culture - Episode 25
Jodi Rabinowitz is the head of talent and organization development at Zoom Video Communications and former head of talent acquisition and organizational development at The Metropolitan Museum of Art, where she implemented a five-year strategic plan focused on enhancing the employee experience. She honed her nimble leadership approach as a talent advisor at The Center for Creative Leadership and through her early career in social work. Today Jodi shares with us everything about the culture at Zoom and what makes an amazing ‘Zoomie’.
27 Nov 2020
Fix What Bugs You - Episode 24
Paul Akers is the founder and president of FastCap, a product development company specializing in woodworking tools and hardware for professional builders. He is also the author of 2 Second Lean, Lean Health, Lean Travel, lean Life and Banish Sloppiness. In 2016, Paul’s book, 2 Second Lean, was recognized by the Shingo Institute and won the Research and Professional Publication Award. Paul is an energetic speaker whose core passion is helping people discover their full potential and showing others how to implement Lean in their business and personal life.
16 Nov 2020
Leadership & Complex Cultures - Episode 23
Former Head of Leadership and Organizational Effectiveness for Manulife, Former Head of Enterprise Business Engagement and Implementation for Global HR at CIBC and Chief People Officer of ATB. Tara oversees human resources, team member programs, change management, and internal communications. Tara brings a wealth of leadership experience in human resources and talent development to the People & Culture teams.
2 Nov 2020
Lead Like a Human - Episode 22
Adam Weber is the Chief People Officer and Co-Founder of Emplify and author of Lead like a human. At Emplify, he helps lead an innovative, highly engaged culture and shares those learnings with strategic people leaders all over the world. He is an expert and speaker on employee engagement, culture, team performance, and leadership development. In 2020, Adam was added to Business Insider's list of Rising Stars in Human Resources.
19 Oct 2020
Southwest Airlines Core Values - Episode 21
*** Correction: Ron Lovett refers to Gary Kelly as President of Southwest Airlines, his actual title is CEO & President. Senior Director of People for Southwest Airlines Shari Conaway, embodies the principles of Servant Leadership Shari learned her Leadership skills from the ground up, starting as a Recruiter and then holding several different positions leading up to her current role. In her over 26 years at Southwest, her focus has always been on leading, guiding, and serving both External and Internal Customers. Shari has over 30 years of Human Resources experience and has a passion for the airline industry and for Southwest Airlines. Today Shari gives us a crash course on culture, talent acquisition and everything that goes into building high-performing teams.
5 Oct 2020
Stronger Customer Connections - Episode 20
John DiJulius is the authority on World Class customer experience. He is an international consultant, keynote speaker, and best-selling author of five customer service books. His newest book is, The Relationship Economy - Building Stronger Customer Connections in The Digital Age. John isn’t just talking about it, he lives it, as a very successful entrepreneur. He is the founder of three businesses: The DiJulius Group, John Robert’s Spa, and Believe in Dreams, a non profit that helps make dreams come true for deserving children. John talks to us today about how to make customer service our greatest competitive advantage.
14 Sept 2020
Nine Lies About Work - Episode 19
Ashley Goodall is an executive, leadership expert, author, and has spent his career exploring large organizations from the inside. He currently serves as the Senior Vice President of Methods and Intelligence at Cisco, the data and research engine behind all the people stuff across the company. Prior to this, he led Leadership and Team Intelligence, an organization at Cisco focused entirely on serving teams and team leaders. He is the co-author, with Marcus Buckingham, of Nine Lies About Work: A Freethinking Leader’s Guide to the Real World—which was selected as the best management book of 2019 by Strategy + Business and one of Amazon’s best business and leadership books of 2019. He is also the author of two cover stories in the Harvard Business Review: The Feedback Fallacy—which was Harvard Business Review’s most popular article of 2019—and Reinventing Performance Management. This edition of the scaling culture podcast was recorded with live audience on zoom. Guests coul…
1 hr 7 mins
8 Sept 2020
Positive Leadership - Episode 18
Certified Coach and former Entrepreneurs Organization president out of Montreal. Shawn works with entrepreneurs and their businesses to help accelerate their growth, while finding personal balance and happiness. He actively participates in mentoring programs, helping young entrepreneurs improve as both business leaders and individuals. In today's discussion Shawn talks about what is critical to becoming a more confident and happy leader.
24 Aug 2020
Power Your Tribe - Episode 17
Bill Gates calls her “super high bandwidth.” Bill Clinton has thanked her for “fostering American entrepreneurship.” For over 30 years Leadership and Culture Coach, Serial Entrepreneur, and New York Times bestselling author Christine Comaford has helped leaders navigate growth and change. She specializes in applied neuroscience, which helps her clients achieve tremendous results in record time. Her three bestselling business books are Wall Street Journal bestseller & USA Today bestseller. SmartTribes: How Teams Become Brilliant Together and PowerYour Tribe: Create Resilient Teams in Turbulent Times and New York Times bestsellers Rules for Renegades.
17 Aug 2020
Succession Planning - Episode 16
Beth Miller is the founder of executive velocity, an organization that provides expert advice on leadership capabilities and succession planning. On today's episode she discusses the assessment process, the importance of understanding potential and why leaders should give serious thought to their own succession planning efforts. Links Executive Velocity Ashley Goodall Livecast Registration
10 Aug 2020
Neverboss - Episode 15
Kevin Crenshaw is the author of Neverboss - a blueprint guide for empowering leadership. Kevin thrives on empowering leadership, creating order out of chaos, transforming cultures and companies, turning ordinary workers into extraordinary leaders and raising an incredible family. Linkes: Neverboss Ashley Goodall Livecast Registration
1 hr 1 min
27 Jul 2020
Earn The Right To Lead Through Coaching - Episode 14
This episode was recorded live with an audience from around the world. Gregg is President of Bluepoint Leadership Development, one of the finest leadership training and coaching companies in the world today. He personally coaches many of the most successful executives in the Fortune 100 companies and has worked in 40 countries in nearly every major industry. Links Bluepoint Leadership The Master Coach Ron Lovett Scaling Culture Community Registration for next LIVECAST
1 hr 6 mins
6 Jul 2020
Conscious Leadership - Episode 13
Sebastian Ross is a thought leader in the space of leadership, culture, and conscious business. His personal mission is to "Help people flourish in life through work." In this pursuit, he studies theories, methodologies, systems that allow companies to create healthy cultures, thriving employees, and by these means, achieve sustained social impact and financial success. FREE LIVECAST REGISTRATION Thursday July 23rd, 2pm EST join us as we interview Gregg Thompson on a special live edition of the Scaling Culture Podcast. There will be a Q&A session where you can ask your own questions and participate with our incredible guest. Free Registration Links: Ron Lovett Connolly Owens Scaling Culture Community
29 Jun 2020
Effective Change Management - Episode 12
Matt Symes is the CEO of Symplicity Designs, the President of United Sign & Trimline, and has equity interests in sectors as diverse as online education, geo-spatial scanning, bio-tech, and real estate. Over the last 8 years, Matt has worked with more than 400 organizations leading transformational changes in workplace culture. Most recently during COVID-19 Symplicity emerged as a calming voice for more than 2000 leaders. Links: Symplicity Designs Ron Lovett Connolly Owens Scaling Culture Community
22 Jun 2020
Purpose, Alignment & Accountability - Episode 11
Andy Bailey is founder and head coach at Petra Coach, where he and his team of entrepreneurial business coaches deploy their no B.S. approach to inspire, transform and scale organizations. He’s also penned several books on business and leadership success, including the Amazon bestseller No Try Only Do: Building a Business on Purpose, Alignment, and Accountability and a more recent book Vitamin B (For Business).
15 Jun 2020
How to Build a Leadership Factory - Episode 10
This is a special edition of the Scaling Culture Podcast that was recorded live with listeners. Student of leadership and organizational design, former nuclear submarine Commander, and named one of the Top 100 Leadership Speakers by Inc. Magazine. David is the Author of the Amazon #1 Best Seller: Turn the Ship Around!, and The Turn the Ship Around Workbook. David’s recently released book, Leadership is Language, is a Wall Street Journal Bestseller. David imagines a workplace where everyone engages and contributes their full intellectual capacity, a place where people are healthier and happier because they have more control over their work–a place where everyone is a leader. Links: Scaling Culture Community Ron Lovett Linkedin David Marquet
8 Jun 2020
Kind Truth - Episode 9
Mo Fathelbab, Founder and president of Forum Resources Network, LLC and co-founder of Harvard Business School Alumni Forums. He is author of two best-selling books, Forum: The Secret Advantage of Successful Leaders and The Friendship Advantage – 7 Keys to Building Relationships that Transform Culture and Drive Productivity. http://forumresourcesnetwork.com/index.php
1 Jun 2020
Fan First Mission - Episode 8
Free LIVE PODCAST featuring David Marquet Register at the link below to attend a special edition of the Scaling Culture Podcast featuring author David Marquet. June 9th, 10:30am EST. https://connollyowens.com/live Scaling Culture Linkedin Community https://www.linkedin.com/groups/13856813/ Learn more about Jesse Cole https://findyouryellowtux.com/ Jesse Cole is the founder of Fans First Entertainment and owner of the Savannah Bananas. His teams have welcomed more than 1 million fans to their ballparks and have been featured on MSNBC, CNN and ESPN. Cole’s teams have been awarded Organization of the Year, Entrepreneur of the Year, Business of the Year and have won three CPL Championships. The Savannah Bananas currently have sold out every game for three straight seasons and have a waiting list in the thousands for tickets. In 2018, Fans First Entertainment made the INC 5000 list as one of the fastest growing companies in America. Jesse released his first book “Find Your Ye…
25 May 2020
Practice Listening - Episode 7
Join the Scaling Culture Community https://www.linkedin.com/groups/13856813/ Kim Huynh Website https://www.kymhuynh.com Kym Huynh is an entrepreneur and a Founder of WeTeachMe; a marketplace for classes and workshops, and home to Australia’s best and most popular classes. He is also the man behind the scenes, and Curator of Masters Series by WeTeachMe, a weekly event series focused on business and entrepreneurship where Australia’s leading entrepreneurs are invited to present and share their story.
18 May 2020
A Culture of Growth - Episode 6
Michael Caito is the former co-founder of Restaurants on the Run, former global board member of Entrepreneurs Organization and is the current owner and CEO of Management Action Programs, the same consulting organization that helped him scale his first business. Michael Caito - Map Consulting https://www.mapconsulting.com/about-us/map-team/michael-caito Scaling Culture Linkedin Community https://www.linkedin.com/groups/13856813/
11 May 2020
Narrative Coaching - Episode 5
Justine Gelevan is a certified professional coach and consultant supporting leaders, employees and individuals with perspectives and tools that challenge and empower them to think and live differently. Justine works with clients who are looking to make a change, dig deep and get real. Find Justine on Linkedin https://www.linkedin.com/in/jgelevan/
5 May 2020
Discover Your Trust Wobble - Episode 4
This episode of Scaling Culture was taken from an interview done on our most recent e-Summit featuring Frances Frei. Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. In 2017, Frances was tapped to be Uber's first Senior Vice President of Leadership and Strategy. Frances is the best-selling author of Uncommon Service: How to Win by Putting Customers at the Core of Your Business and co-author of Unleashed: The Unapologetic Leader’s Guide to Empowering Everyone Around You. If you are enjoying Scaling Culture please rate, share and subscribe wherever you are listening today. For more information about Scaling Culture follow Ron Lovett & Connolly Owens on Linkedin.
27 Apr 2020
Worth Doing Wrong - Episode 3
Arnie Malham - an experienced entrepreneur with a culture-first mindset. Arnie has had 3 successful business exits, has written a best-selling book on culture, and has delivered his sometimes uncomfortable message on leadership to thousands of entrepreneurs. To learn more about Arnie's work or his books, please go to worthdoingwrong.com or his Amazon page.
4 Apr 2020
Culture Code Champions - Episode 2
Bill Higgs is the author of two books, Mustang The Story and Culture Code Champions. Culture Code Champions gives readers a first-hand, real-life account of how Bill created a high-performance team culture at Mustang Engineering. It’s a cultural blueprint that helped Bill build Mustang into a multi-billion-dollar enterprise and, in an industry where turnover hover around 35%, create a business with a less than 3% turnover rate.
31 Mar 2020
The Culture Czar - Episode 1
Will Scott is passionate about creating environments where people thrive so that they can be the best that they can be. A self-proclaimed Culture Czar, Will has studied, researched and adopted corporate culture strategies in several of his own companies, as well as helped multiple other businesses with their implementations. Each one has its own remarkable story.