InsurTalk
InsurTalk
Jul 13, 2020
Farmers Insurance's Val LaBarba on Transforming Claims
Play • 17 min

Farmers Insurance Head of Digital Transformation and Change Management within the Farmers Claims Team discusses the company's claims transformation, including automating claims processes, omnichannel, and innovative strategies around claims. She also touches on overcoming common challenges that come with driving large-scale changes.

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