Henriette Paus (DNB): How Norwegian Banks Are Breaking New Ground
Play • 30 min

DNB is the largest bank in Norway, with over 2 billion USD in revenue last year. As their Head of Digital Customer Experience, Henriette Paus knows exactly how to modernise the customer journey for the digital age, and how to satisfy a rapidly changing market. In this episode, she shows us.

Watch on YouTube - https://www.youtube.com/@cxinsiderpodcast

Connect with Henriette - https://www.linkedin.com/in/henriettepaus

Become a CX Insider - https://www.linkedin.com/company/cx-insider/ 

Check out our website - https://cxinsider.com/

Thank you to our sponsor - https://www.acftechnologies.com 

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