How To Really Improve User Activation To Unlock Growth [ProductBoard’s Example]
Play • 24 min

Product-Led Growth Series # 2

In this episode, we dived into product growth and activation. User Activation is the key to growth. We talked about:

2:02 - What makes Matheus passionate about product growth?

3:08 - How is he always optimizing for user activation?

4:04 - What's the confusion around activation?

5:03 - How is he thinking about the sign-up flow optimization?

6:28 - Does adding social proof really help?

7:59 - How user research really helps with activation?

11:27 - How did product walkthroughs help?

12:44 - How should we really look into data while doing the user research?

17:24 - What's the difference between Product Growth & Product-Led Growth?

Key Lessons

  • Product Growth is a discipline between product and marketing. It's like science and art together. That's why it's so interesting.
  • To fix activation you can always find some low-hanging fruits like improving the sign-up flow and conversion/funnel optimization.
  • People think you can fix activation and you're done. You're not done, activation is a continuous optimization of the funnel.
  • To improve sign-up flow, you can add AuthO to reduce friction to login. You can always find more friction points tp improve the funnel conversion.
  • Before asking questions in user research, try to look into the quantitative data. Find out the problems in the funnel.
  • Product walkthroughs did help with user activation.
  • Product Growth is a discipline and Product-led Growth is a Go-to-Market Strategy.

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