The Top Floor
The Top Floor
Feb 11, 2021
Delivering Exceptional Service in Today's On-demand Economy
Play • 24 min

When you’re in real estate management, customer service is the job. So much of your success hinges on whether or not your customers have positive interactions with your team. But meeting renters’ and homeowners’ expectations can be challenging.

This episode of The Top Floor is all about exceeding your customers’ expectations. With the knowledge of our experts, we want to help our audience understand:

  • How digital experiences impact your leasing success
  • How property managers and community association managers can assess customer satisfaction
  • Recent shifts that have occurred in customer expectations
  • Why effective communication is central to customer satisfaction

Link to webinar "Meeting Renters’ Expectations with Virtual Leasing"

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