The Top Floor
The Top Floor
Sep 26, 2022
Using Property Inspections to Boost NOI and Resident Satisfaction
Play • 37 min

Property inspections can be cumbersome and costly, but they’re vital for protecting the bottom line.

Rather than seeing inspections as just another must-do on your checklist, our two guests this week believe that by optimizing your inspection process, you’ll see a multitude of benefits for property management staff, investors, and residents alike.

Michael Brand, Mid-Market Account Executive at HappyCo, and AppFolio Property Manager’s Senior Product Manager, Kelly Dean, join this episode of The Top Floor podcast to explain exactly why. Michael and Kelly explore the benefits of doing inspections the right way, how to streamline operations, and why tools and tech are essential to nailing your inspection process.

Key Points:

  • Why inspections are so vital to property management
  • The impact of inspections on NOI
  • How to standardize property inspections
  • How the pandemic changed resident expectations
  • The impact of inspections on business outcomes
  • Why you need the right tools and technology in place
  • How to make improvements to your inspection process
  • Tell-tale signs you need to rethink your inspection process
  • How technology can help you do more with less
  • Taking advantage of overlooked inspection opportunities

Key Links:



AppFolio Stack:

HappyCo + AppFolio Integration:

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