Jun 13, 2023
FS56 Facilitating a Multi-Faceted Project with 4 Facilitators
In this episode, Pilar talks to fellow podcast team members Helene and Nikki, along with Penny Walker and Shanaka Dias about a global, hybrid process they facilitated together, running over 4 days with multiple languages and timezones.
They reflect on planning in advance, adapting in the moment and working well as a team.
The full transcript is below.
All of the team can be found on LinkedIn:
Penny Walker: https://www.linkedin.com/in/pennywalker/
Shanaka Dias https://www.linkedin.com/in/shanaka-dias-8765b51/
Helene Jewell https://www.linkedin.com/in/helenejewell/
Nikki Wilson https://www.linkedin.com/in/nicolawilson2/
Pilar Orti https://www.linkedin.com/in/pilarorti/
And you can find all of the links to IAF England and Wales on the Facilitation Stories website:
https://www.facilitationstories.com/
SPEAKERS
PO – Pilar Orti
HJ – Helene Jewell
NW – Nikki Wilson
PW- Penny Walker
SD – Shanaka Dias
PO 00:03
Hello and welcome to Facilitation Stories brought to you by the England and Wales chapter of the International Association of facilitators also known as IAF. My name is Pilar Orti and I have the absolute pleasure of recording today with not one guest, not two, not three, but four. So first of all, let me introduce fellow co-hosts of the show Helene Jewell, hello, Helene.
HJ 00:26
Hello, nice to see you.
PO 00:30
Nikki Wilson. Hello, Nikki.
NW
Hello.
PO 00:33
And I then like to welcome back to the show Penny Walker who first appeared in episode two of this show. So welcome back, Penny.
PW 00:40
Thanks very much. It's lovely to be here.
PO 00:43
And finally, first time guest and someone I've never chatted to before Shanaka Dias, welcome to the show.
SD 00:50
Thank you. Thank you for having me.
PO 00:52
So to have some proper introductions, I've asked each guest to prepare just two lines to introduce themselves. So we're going to say the same order in which I introduced you so that you'll know when it's coming. So Helene Jewell, we'd like to introduce yourself.
HJ 01:06
Hello,I'm Helene. I'm a freelance facilitator based in Bristol, and I work cross sector with all kinds of clients and Yeah, mostly team organisational development and strategy stuff.
PO 01:18
Excellent. Thanks, Helen and Nikki Wilson.
NW 01:21
Hello, I'm Nikki, I'm based in Essex and I run a social purpose business focusing on facilitation, research and strategic support. And as a facilitator, I particularly enjoy working on Deliberative Public Eengagement projects and Action Learning.
PO 01:39
Thank you. Thanks, Nikki and Penny Walker.
PW 01:42
Thanks, Pilar. I'm Penny. I'm an independent facilitator based in North London, and my specialism, I suppose is working with clients to have more effective conversations about tricky things. Maybe because they're complicated or there's conflict, or there's multiple parties. And those conversations are mainly about sustainable development topics. It might be climate change, it might be biodiversity loss. It might be I don't know social enterprises coming together. So those kinds of conversations. Yeah.
PO 02:14
Thanks, Penny, and Shanaka Dias.
02:17
Hello, I'm Shanaka. I'm based in London. I'm a freelancer. I work in the social sector with charities and foundations. And I guess my specialism is bringing people together to firstly have difficult conversations and to look at ways to come together around measure mission and vision and strategy.
PO 02:40
Thank you Shanaka. Thank you very much. Right. So the reason we have you all together for this very special episode, and we're really testing the platform as well, is that you all facilitated a trilingual hybrid session back in January 2023. Is that correct?
PW
That's right.
PO
Yeah. So I'm going to be discovering what you did along with the listener and what your challenges were. So let's start with how did this collaboration start? And maybe Penny, you can kick us off?
PW 03:12
Thanks. Yes. So I'm trained to use a particular process called the Organisational Mapping Tool, which is something that is promoted by the Ford Foundation, a philanthropic funder based in the US, and one of the grantee organisations needed to use this tool as part of the grant conditions, and because I'm on the list, they came to me and they said, could you run this for us? And they said it’s a little bit complicated, because we're going to it's going to be hybrid, and we know this, and I was not very comfortable with that. And I said, “Well, that is you know, it's going to cost you more, we're going to need a bigger team. And you know”, they said y”es, that's fine, we're comfortable with hybrid£. And they said, “Oh, and by the way, we also need to do it in three languages. So and by the way, we would like to have other meetings going on, kind of with the people who are in the room together over the time”, so I knew that I needed a big team. Nikki has worked with me before using this particular process once so I thought that she would be my first kind of “go to” person and I know that Helene had a great time helping out make the IAF England and Wales conference hybrid a couple of years ago, so I thought, I wonder if Helene will be up for being on the team. And then I asked I asked them who else they knew who they thought might be up for it and Nikki recommended Shanaka so that was how we came to be working together.
PO 04:42
Nice. Oh, I love that because of the you some of you have worked together there was a new elements into the into the four so I love it. Excellent. Nice and who were their participants then? If one of you feels like giving us just an overview of who they Were where they were located. And just a little bit of the logistics around the event. Helene.
HJ 05:05
So the participants were the staff from this organisation. And they were based in several different countries. And I can't completely remember which countries they were based in, but we had probably, Penny may tell me, I'm wrong, half of them in the room, and another half in different countries over Zoom. And so yeah, it was bringing their different different staff members from within the organisation together.
PO 05:34
And the people who were online, were they in their other countries together and online or individually online,
NW 05:41
I think it was quite a mixture, mostly on their own. Some of them were in the same country, but not sitting in a location together.
PO 05:50
Okay, so at least you had that and Penny can you do remember the countries of the participants?
PW 05:59
So we had some, we were working across multiple time zones, which was another kind of design challenge. So we had some people in Sub Saharan Africa, we had some in South America. I'm not sure if the people who were in kind of Asia Pacific managed to join us. And the other interesting thing about it was that we had some people who started online, and then were able to join us in the room, and vice versa. So there was someone who tested positive for COVID, partway through who went from being in the room to online. So that changed, so we needed to have really good understanding of who our participants were. And each morning, we would sit down with our key kind of client liaison and find out who was going to be in the room and who was going to be online, and what languages they were comfortable speaking in so that we could think about how we might do breakout groups, I can see Helene is rubbing her eyes, even just at the memory of it.
HJ 06:58
It's funny, because on the one hand, I sort of I remember, you know, I loved the challenge of being kind of quite, you know, think on our feet and all the res…