M&A Science
M&A Science
Sep 15, 2017
5. How Empathy Makes Mergers and Acquisitions Successful
Play • 56 min

“This is the first time I’ve been acquired by a company that felt like it had a soul.” That’s what John Derusso was told after leading an integration. John is the Director of Corporate Development Integration with Cisco Systems and has been for the past four years.


0:00-0:10 John’s background with Cisco and supply chain

0:13-2:12 Successful acquisitions

2:12-6:42 Retaining people

6:42-9:36 Big picture view of integration

9:36-13:30 Excitement and adrenaline in integration (step-by-step process)

13:30-20:21 Planning considerations, diligence, and key indicators of success


24:22-30:20 Taking care of customers


30:20-42:19 Complexity, decision-making, and communication


42:19-46:37 Degree of integration (depth and speed)


46:37-52:25 Difficult aspects of integration


52:25-End Lifetime lessons learned and key traits


M&A Science by Kison Patel (kison@dealroom.net)

DealRoom: Data Science and AI for M&A (www.dealroom.net)

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