Oct 28, 2020
What Skills Does The Insurance Industry Need? With Laurie O’Shea
Play • 29 min

Laurie O’Shea is a Global Sector Leader of Korn Ferry’s Insurance Practice and a member of the Board & CEO Services Practices based in the Chicago office. Laurie has worked with Boards, CEOs, and senior-level executives for more than 30 years, recruiting and consulting on succession, leadership, and talent development. In this week’s episode, she shares what she’s currently seeing in the insurance industry when it comes to talent acquisition, how COVID-19 has affected hiring practices, and much more.


Key Takeaways

  • How did Laurie get her start in insurance?
  • Are companies hiring in today’s environment?
  • What skills should insurance professionals be focused on?
  • What are some of the best ways to network within our industry?
  • Make a conscious effort to get out of your own swimlane.
  • When does it make sense to stay in organization vs. look elsewhere?
  • Laurie has rarely seen a counter-offer be successful. The person only stays between a year or two before eventually leaving for good.
  • Organizations have changed the way they’re thinking about inclusive leadership. They’re not looking just for visionary leaders anymore.
  • The best organizations that are able to get a wide variety of talent make inclusion and diversity a priority and make an effort to search for quality candidates, far and wide.
  • You can get talent in the door, but the real challenge is keeping them.
  • How are insurance companies retaining their people?
  • Laurie shares the impact she’s seen so far from people working from home and leading their teams remotely.
  • The good news is organizations are hiring!
  • What does the future of insurance look like in 2025?
  • Looking back, what does Laurie wish she had known sooner about her career?


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