038: Operations Privacy and Data Security
Play • 34 min

Privacy is ubiquitous in our legal and business landscape today and it can seem really big and daunting to companies of all sizes. Although privacy as a legal concept and an operational imperative is new for organizations, the law is developing so rapidly that it can be hard to keep up.

In this episode, CGL partner Keri Kelly and Robert Glaser, Managing Principal at Conduit Privacy Solutions join the conversation to discuss operations, privacy, and data security. They also dig into the link between privacy, legal, and IT – a triad of elements to form a single operational program.


  • what a functional operational privacy program looks like, 
  • how a functional operational privacy program decreases the financial and reputational risks to an organization, and 
  • how to implement privacy into your operations and product offerings. 

Security and privacy need to be part of the fabric of your organization. To do this, it should be part of everybody's job from the executive suite down to customer-facing employees.It’s not just about the policies and procedures, but about making a culture of privacy inside the organization.

In this episode, you will hear:

  • Privacy blind spots
  • The triad: privacy, security, and law
  • Privacy as a team sport within organizations
  • The “privacy by design” framework
  • The foundations of operational privacy
  • How privacy and security can affect a company's valuation during an M&A process
  • About the risk deceptive or misleading practices about your privacy pose in your public-facing materials
  • Types of privacy and security training in the onboarding process

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Supporting Resources:


International Association of Privacy Professionals


Email: robert.glaser@conduitprivacy.com

Episode Credits

If you like this podcast and are thinking of creating your own, consider talking to my producer, Emerald City Productions. They helped me grow and produce the podcast you are listening to right now. Find out more at https://emeraldcitypro.com.

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