Business Culture and Why it's So Important to get Right
Play • 21 min

Business Culture is one of the most important elements to business success. Yet it’s so rarely discussed, mentioned or identified.

Business owners spend countless dollars & resources on marketing and growing sales to attract new customers. Yet often fall down on the promise once the customer is in the door.

Business Culture is the glue that keeps your team happy and feeling the love for your organisation. It’s the glue that keeps your customers coming back and loving your brand.

We go through a case study in this episode and highlight

  • What exactly is business culture
  • Why it is critical to your business success
  • When you have happy, valued team members they are happy to show up and serve your customers.
  • Actions you can take to identify and improve the culture in your business.  
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