Operational problems aren’t going anywhere; they’re growing. How can leaders keep loyal talent motivated when the dreaded skills gap keeps evolving? Juggling employee development and making a profit, while also doing good is no easy task. Yael Kaufmann, co-founder, and COO of LearnIn, Bob Chapman, CEO of Barry Wehmiller – a manufacturing company – and Stacy Cline, Senior Director of Corporate Social Responsibility and Sustainability at GoDaddy are with us to share their perspectives on how they’re facing these issues head-on.
[2:14] As companies look to be able to fill gaps in their talent needs, they also struggle in a lot of ways to be able to deliver on what it is they are trying to achieve.
[2:31] We can view automation as an opportunity to give employees greater purpose by emphasizing their individual talents and sense of belonging.
[3:20] The great opportunity of technology is to help us do more with less and then invest in actually doing more.
[4:21] There is more seriousness for companies to take action when it comes to topics like diversity and inclusion and climate change, rather than for them to just talk about it.
[7:29] How may our approach to reskilling be holding us back?
[8:20] The rate at which jobs are changing from menial tasks to more interesting knowledge work is exploding. We may not need to look to outside workers, but rather give the people who are already in your organization, and have a ton of amazing knowledge, the skills they need.
[9:24] If you want to be more inclusive and offer benefits, you have to be thinking about some of those barriers that may already be holding people back.
[12:33] Toyota is a great example of listening to the people doing the work, instead of letting them go just to lean things out.
[14:00] Any tech we bring into the mix has to be set up to align with our corporate social and environmental responsibilities.
[19:33] Governance and oversight can take up a lot of resources, so pairing with a vendor who specializes in learning about your customer in a secure way is going to be a game-changer in the future.
[19:28] You don’t need to necessarily be two steps ahead at every point in time, but having thought about it already at that point in time enables you to pull the trigger when the time is right.
[21:24] When GoDaddy began ramping up its environmental efforts, Stacy was cataloging the environmental and social issues most important to its stakeholders. She talks about the process as a constant conversation, and one that must be able to shift as the conversation of the world takes a different shape and tone.
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