You’ve heard of the phrase, “It’s a lot cheaper to retain customers than it is to acquire.” If you’re working in customer experience then you probably live and die by this credo. And although there is truth to that statement, you still need to acquire new customers. If you want to have growth, you need a robust sales and marketing engine that brings in new customers everyday. And that’s where sales enablement comes in. What exactly does sales need from B2B marketing?
Effective B2B digital marketers are aligned together with sales, and they both drive revenue to the organization. In order for you to be a successful marketer, you have to understand the sales perspective and know exactly what they need so the both of you can drive the results you are looking for.
In this episode, Joe English shares his experience in sales and gives us a perspective on how the sales process works and how marketing can provide the enablement that sales needs in order to drive those results.