The Retail Podcast
The Retail Podcast
Jan 19, 2023
NRF 2023 Deliotte 2023 retail industry outlook with Lupine Skelly from Deloitte
Play • 6 min

We had the great pleasure of getting a quick snapshot from Lupine Skelly from Deloitte to discuss their 2023 Retail Industry Outlook Report. #retail #deloitte #nrf2023


Despite the spate of bad economic news, the keyword among retailers is resiliency. They’ve

done it before—not too long ago, during the worst pandemic-related lockdowns and

shortages—and they can do it again. Market challenges will always be a factor, and retailers are

learning that they cannot rely on traditional cost-cutting alone to navigate the latest downturn.

Instead, retailers should examine how they’ve been most productive in recent years, honing

omnichannel, supply chain management, and digital commerce to protect margins and aim for

profitability in the future. And the real X-factor is the rapidly evolving consumer. Ensuring the

consumer experience is at the heart of investments may be the key to prospering when the

dust finally settles.


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