Hot Mess Hotline
Aug 31, 2020
A Mini Mess on How To Improve Communication
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Want to talk about the biggest factor in your team’s success?
Want to talk about what success factors are important to small business owners?
Want to talk about how to improve change management?
Friends, that’s what you’ve got to do: TALK! Today’s Mini Mess is all about how to improve communication within your team. And while there’s no Golden Ticket to communication, there is a Golden Idea, and I’ll share it with you today.
Then, I’ll give you three of my favorite resources for improving communication, including one you can download right now at https://stefaniekrievins.com/how-to-improve-communication
Get these episodes and more straight-talk advice delivered directly to your inbox at https://stefaniekrievins.com/blog/.
More episodes from Hot Mess Hotline
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Solving the right problem with change management is a perennial problem for IT leaders. Juan Betancourt is a tech entrepreneur who is willing to keep looking in the mirror, ask the hard questions, and continuously improve until he gets it right. Our conversation focuses on how he led his team through massive business shifts because that’s what it takes to keep up in his industry.
Leading a team through change that is forced from external pressures (looking at you ‘rona) is different from leading a team through change because of internal pressures and business vision. Listen to this episode as Juan describes his leadership and company pivots when demand for their services went to zero.
About Juan
Juan Betancourt is the CEO of Humantelligence, an HR enterprise software solution like Grammarly, but instead of writing tips, it surfaces tips for communicating and collaborating. This major innovation, impacting the way distributed knowledge workers collaborate, earned HRO Today's Top HR Tech for Collaboration and TalentCulture’s Top HR Tech for Employee Collaboration awards.
Juan also founded Gonza Executive Search and served as a client partner for both Korn Ferry International and Heidrick & Struggles. He was an executive at Procter & Gamble, Decathlon, Siebel Systems, Reebok, and Puma. Recently named a Top 30 HR Tech Influencer, Juan is an expert in helping organizations build high-performing teams, while operationalizing inclusion & belonging.
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Sep 17, 2023
Leaders Aren’t Fortune Tellers, But They Are Risk Takers with Pamela Diaz
Leadership is about taking risks, not seeing into a crystal ball. Pamela Diaz is a leader that asks her team to trust her enough to take risks with her. And she returns that trust with empathy. Here at The Change Architects, we work with a lot of teams that demand all their questions be answered from their manager before they move forward with plans — which stalls progress and problem solving. And it’s simply impossible. Fortunately there’s another way and Pam knows what’s up.
This was a fun conversation. Listen in to this episode where I reference Indiana Jones and Turduckens. Pinky swear they’re both related to change management.
About Pamela Diaz
Pamela Diaz is CEO and President of Entara, a security-first eXtended Service Provider (XSP). Under her leadership, Entara has been recognized for several awards due to its forward-thinking and strategic security solutions by CRN, MSSP Alert, and Channel Partners. Pam is also the Co-Founder of Forecheck, an automated incident management, remediation, and resilience platform built for ingesting incidents from security providers.
Pam is dedicated to connecting organizations with the IT and cybersecurity solutions that their businesses need to thrive. She is passionate about building relationships and connecting with individuals that challenge the status quo and stretch to continuously improve our future. Through her dedication to building a great team and company culture, Entara has been recognized in both Chicago and on a national level as a Best and Brightest Place to Work.
Pam is on the Board of Directors of Bounce Children’s Foundation, an organization transforming the lives of chronically ill children, and serves as Chair of the Governance Committee. She is also on the Events Committee of the Female Integrator Mastermind (FIM), a peer-to-peer female mentoring group. Through FIM, she regularly presents about equality and female empowerment.
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Sep 1, 2023
Resistance to Change Isn't What You Think It Is with Jessica Carroll
Resistance to change doesn't always show up in your team like you think it does. Jessica Carroll is an executive who has driven multiple digital transformations as a CIO and Chief Customer Experience Officer. The same lessons that apply to "going to the cloud" also apply to digital transformation and how to use AI in 2023. In this episode we discuss how it's easy for the leader to think their teammates are resisting, but they really might just need more information; think about the problem from a different perspective; or need to wrap their head around the project in a way that's different from you.
Listen in to this episode where Jessica describes how you can move your team from needing more information to action.
See the full post at: https://stefaniekrievins.com/resistance-to-change-isnt-what-you-think-it-is-with-jessica-carroll/
About Jessica Carroll
Jessica Carroll is a speaker on the topics of client engagement, team culture, and digital transformation. She has been published in CIOInsight, BizTech magazine, among others, and was named a Computer World Premier 100 IT Leader. She is a contributing author to the book, Digital Transformation Demystified, in which she discussed client and employee engagement practices.
Currently Ms. Carroll is the Chief Experience Officer for Acuative, a global managed services provider. In this role she is responsible for guiding customers through their digital transformation, serving as their consultative advisor and advocate, and holds responsibility for enhancing the employee experience for the Acuative internal team. Prior to joining Acuative, Ms. Carroll was the VP, Customer Success at TenFour IT and had a noteworthy tenure in a variety of senior IT Leadership positions at the United States Golf Association, culminating in her role as the Managing Director for Information Technology where she led the infrastructure, business resilience, security, operations, and development disciplines.
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