Cool Use Cases or Examples

• Lease summaries
• Prompt Engineering
• Real time Ad Generation based on your product following, research, and search behavior
• Create instant copy and formatting for a website

How Self Storage can leverage GPT-powered tools

• How swivl is taking advantage of this technology and how operators are using it TODAY
• Introducing Agent Assist for faster response times
• Introducing Conversation Summary for an instant overview of an interaction with a current customer
• Use Cases and Limitations

How swivl thinks about Intelligent Automation

• The new Tier 0 to deflect and automate
• Smart routing to the right team member
• More Efficient Knowledge workers

What’s new in AI this week

• Open AI + Microsoft  Bing AI
• Google’s Bard AI + Demo Mishap 
• ChatGPT’s 100m Monthly Users
• The rise of competitors

[38:00 mark] — Deep Dive into AI market in general

• OpenAI: From nonprofit to for profit.
• Bing chats with itself
• The story behind Sydney cc: Ben Thompson
• Prompt Engineering
• Difference between chatGPT and GPT3.5

Limitations

• What are hallucinations?
• Trust and Safety Layer: the layer in between model and user interface
• Human Factor Reinforcement Learning

History of OpenAI’s Large Language Model

• What datasets was chatGPT trained on?
• Are chatgpt users the product now?
• Big Data vs Your Data

What’s up next?

• Google v Microsoft v Amazon v Meta
• Consumer AI tech vs Enterprise AI tech
• The importance of business context when leveraging GPT and LLMs

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