Businesses are People Too! A Podcast - Season 4, Episode 3: What if....businesses practiced deep listening?

Feb 25, 2022

Season 4, Episode 3: What if....businesses practiced deep listening?

Play • 1 hr 11 min

What if....businesses practiced deep listening? with Oscar Trimboli, podcast host of Deep Listening

On this episode, we dive on in and learn:

Listening is a practice, like any other skillset
The maths of listening; the 125/400 Rule and the 125/900 Rule
The difference between hearing and listening
The power of a pause and how to use it
Why "how" is a good process-oriented question
The difference between feedback and feedforward and which one promotes more action
Why we must ask who's potentially missing from our conversation - who's not being listened to
The power of short questions
Why process-oriented questions of 10-words or less promote comprehension and application
The difference between great leaders and managers
The role the leader plays in setting the listening temperature of a group
An engaging technique for teams to set better listening and leverage time
The three lenses of listening for leaders: self, people, greater ecosystem
The number 1 thing that distracts people from listening
The three questions to use to explore what isn't being said: Tell me more, what else, pause
How to evolve a question/thought when guided by an engaged listener
The importance of a reflective practice, a group of trusted advisors, and having hobbies
The four listening villains
How to teach your boss to listen
Oscar's answer to "What if...businesses realized that they are people too?" (1:05:10)

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