What if....businesses kindly allowed crappy days with Luanne Whitmarsh, ARBI (Association for the Rehabilitation of the Brain Injured)
4:24: Great leaders equal great teachers.
7:04 A business is a reflection of the people; both those who are the recipients of its services and those within the business itself. Meaning - if there is a negative feeling from the business, it's often from the top down. This trickles down, resulting in a sick business. You FEEL this in a business.
9:09: Do you know what actually DEFINES the health of your business? And how can you do this with the ebbs and flows of life?
11:09: It's okay to have a crappy day...and acknowledge this. This allows you to then:
13:28: It should not challenge you to answer "am I true to my mission?" If it does, this is an opportunity to dig into WHY and what can be done about this.
14:05: What does a business that is KIND in purpose look like?
16:34 - 18:21: Being kind as a business starts with three steps:
This allows us to start from the basics of being a child who simply trusts and loves again. It becomes about changing the standards of what it means to be a kind, impactful leader.
20:26: Leaders should not set themselves up as completely separate from their teams
21:24: Mental health is something that happens TO us...but it doesn't have to be ABOUT us. We don't have to "live with it" we can work it!
22:19: Must first rebalance our business personhood before we can continue forward
23:11: Who are the people who have your answers? It's your workers. They always do. Ask them
24:21: Difference between eustress and duress. Stress has its place...it's not bad. But we must know its place and purpose
27:54: Power of observation as a leader. It's crucial to use your eyes and not be blind to what is truly going on.
33:14: hear Luanne's answer to what if...businesses realized that they are people too?
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