If you know Lar Veale, and his current role at the bank AIB, then you know the title of this week's episode is a pun.
If you don't know Lar, this is a great chance to hear from someone who has a lot of experience bringing research into the design practice at a big financial institution. And coming from years in an agency setting, he's seen the work from many vantage points. He gets to the heart of why he finds research so critical to make design successful.
Tom and Lar go way back, and Craig is clearly a third wheel in the conversation. But Lar brought donuts to the recording session, so we all won in the end.
Enjoy the episode, and share the joy of Opacity with everyone you care about.--- Send in a voice message: https://anchor.fm/opacity/message