Jul 2, 2019
14: Interview with Kim Lenox, VP Design at Zendesk
Play • 50 min

Kim Lenox currently heads up the product design organization at Zendesk, a global company that builds software for the best customer experiences. She is responsible for driving strategic priorities and scaling the impact of an international team of product designers, researchers, content strategists, and front-end developers as the company moves upmarket. Prior to Zendesk, Kim led the design of product experiences for 24 years at technology companies like LinkedIn, Samsung, and Palm/HP. 

In this episode we were lucky enough to speak with Kim about her career path, how she got to where she is, and the fundamental elements that made her the design leader she is today. It's chock full of sage advice—relevant for designers at any stage in their career. 

To connect with Kim, and learn more about what her team is up to at Zendesk, here are some places to check out:

Kim on Twitter


Zendesk Creative


If you enjoy listening to Opacity, and think others might too, share this episode! Subscribe anywhere you get your podcasts.

--- Send in a voice message: https://anchor.fm/opacity/message
More episodes
Clear search
Close search
Google apps
Main menu