Remote First Podcast
Modern Leaders
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The global workforce experienced a big disruption which brought a lot of new organizational cultural challenges. Every week, our host invites leaders from large or innovative companies like Slack, Hubspot, Gitlab, Elastic, Dropbox & Atlassian to provide insights around scalable strategies for a long-term remote-first workplace transformation.
Listen in to learn:
- Remote First Employee Experience
- Hybrid Work best practices
- Work from Anywhere Programs in large companies
- Startup for Remote Work
Available episodes
Newest first
Oldest first
May 2, 2023
60. Unlocking the Potential of Asynchronous Communication w/ Chase Warrington, Doist
Welcome to another episode of Remote First Podcast! In today's episode, we have the pleasure of speaking with Chase Warrington. Join us as we uncover the fascinating world of asynchronous communication and gain valuable insights from Chase Warrington's expertise at Doist.
Chase Warrington, the Head of Remote at Doist. A groundbreaking company that is revolutionizing the way we communicate and collaborate. Whether you're a remote worker, a team leader, or simply intrigued by the changing landscape of work, this episode is a must-listen.
[rebroadcast: The following episode was one of the most popular episodes since the start of our podcast. We have decided to share this content again because we believe it is still relevant and valuable in the current context .]
In this episode:
[05:43] The concept of working 100% asynchronously and eliminating real-time communication
[11:12] The importance of getting more data and tackling tasks asynchronously first, then synchronously
[18:04] Why you should focus on hiring in a specific time zone or region to simplify communication and collaboration
[27:47] The importance of flexibility and freedom
[31:47] Clear and well-written English communication is crucial during the hiring process
Connect with Chase
On Linkedin
Website Doist
Resources Mentioned:
Creating great content takes time and effort, and this podcast couldn’t exist in the long run without great partners. This season’s sponsor is Qatalog, the world's first Intelligent Work Hub. Centralize your people, processes and knowledge in a single platform that molds to your needs, instantly.
Build your own Qatalog in seconds at qatalog.com
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Visit modernleaders.co to discover how to optimize your new ways of work.
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Apr 18, 2023
59. Unlearning The Way We Work w/ Alastair Simpson, Dropbox
As the pandemic forced us to adapt to new ways of working, many organizations have embraced the benefits of flexible work arrangements. But as we continue to navigate the remote work landscape, there's still a lot to learn. Let's dive in and learn how Dropbox is designing a virtual-first work culture.
Today, we have Alastair Simpson, VP of Design at Dropbox, a company that has undergone a complete transformation since 2020. He will share his insights on the company's complete shift to a virtual-first work culture. Tune in to today's episode to learn more about Dropbox's virtual first work culture.
[rebroadcast: The following episode was the most popular episode since the start of our podcast. We have decided to share this content again because we believe it is still relevant and valuable in the current context .]
In this episode:
[05:13] Why companies should put the customer at the heart of everything they're doing.
[07:55] The behavior change challenge in embracing remote work culture
[16:50] How to reduce unnecessary meetings
[21:36] How has Dropbox implemented a virtual first approach to work
[28:54] The importance of in-person interaction and meetings in remote work
Connect with Alastair
On Linkedin
Website Dropbox
Resources Mentioned:
Virtual First Toolkit
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Creating great content takes time and effort, and this podcast couldn’t exist in the long run without great partners. This season’s sponsor is Qatalog, the world's first Intelligent Work Hub. Centralize your people, processes, and knowledge in a single platform that molds to your needs, instantly.
Build your own Qatalog in seconds at qatalog.com
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Visit modernleaders.co to discover how to optimize your new ways of work.
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Apr 4, 2023
58. Hybrid is not a dirty word w/ Claire Donald, Moo
Welcome back to Remote First Podcast. Today, we are discussing how to embrace hybrid work and how companies can effectively navigate the transition to this new work model. With many companies exploring hybrid work as a potential long-term solution, you will learn valuable insights on how to embrace remote work while still maintaining productivity and employee satisfaction.
To have this conversation, we have Claire Donald as our guest today, VP of Engineering at Moo. She will share her knowledge and experience in leading Moo's successful transition to remote work.
In this episode:
[6:39] The meaning of hybrid work and how companies can embrace it progressively
[15:23] Training and guidance for remote employees
[20:08] How to navigate training and communicate challenges in a hybrid workplace
[23:24] Why hybrid work is not a dirty word
Connect with Claire
On Linkedin
Website Moo
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Creating great content takes time and effort, and this podcast couldn’t exist in the long run without great partners. This season’s sponsor is Qatalog, the world's first Intelligent Work Hub. Centralize your people, processes, and knowledge in a single platform that molds to your needs, instantly.
Build your own Qatalog in seconds at qatalog.com
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Visit modernleaders.co to discover how to optimize your new ways of work.
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Mar 21, 2023
57. A Deep Dive into Human Design and Productivity at Work w/ Lena Thompson
Welcome to today's episode of Remote First Podcast. We will discuss Human Design and how it impacts the work of teams and organizations. To have this conversation, we have Lena Thompson, human design consultant, and keynote speaker.
In this episode, Lena will explain how understanding our unique Human Design Energy Type can help us channel our energy for optimal productivity — along with some tips on how each type can be more productive at work.
In this episode:
[01:30] What is human design, and why is it important to your work?
[08:01] How to best channel your energy and utilize it for optimal productivity
[10:34] Learn about the different Human Design Energy Types
[27:44] The importance of slowing down and taking time for yourself
Connect with Lena Thompson
On Linkedin
Resources Mentioned:
www.Mybodygraph.com
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Creating great content takes time and effort, and this podcast couldn’t exist in the long run without great partners. This season’s sponsor is Qatalog, the world's first Intelligent Work Hub. Centralize your people, processes and knowledge in a single platform that molds to your needs, instantly.
Build your own Qatalog in seconds at qatalog.com
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Visit modernleaders.co to discover how to optimize your new ways of work.
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Feb 21, 2023
56. TeamOps and the Next Step in the Remote Work Conversation w/ Laurel Farrer, GitLab
If we keep talking about where people are working, we're never going to stop having this fight about home office versus office. So, we need to shift the conversation to what really matters: how we work.
Today, we have Laurel Farrer, the Head of Workplace, and a Principal of Strategy and Operations at GitLab, who has been a remote work thought leader for almost a decade. GitLab has been able to grow as a company at an accelerated rate that is record-breaking and much of that is because of the ways that they work, which is TeamOps.
Tune in to hear all about GitLab’s new way of working that is critical for the success of any team regardless of their workplace model, creates operational efficiency, allows decisions to be made very effectively, and gives everyone an equal voice in the team.
In this episode:
[01:25] Laurel’s journey of advocating for Remote Work and the future of work
[05:43] How GitLab retired the Head of Remote role
[10:54] What TeamOps is all about
[15:54] The 4 principles of GitLab’s effective decision-making model
[21:18] Self-management and autonomy are critical for distributed teams
[27:42] Laurel’s wish in 2023 for psychological safety in a distributed world
Connect with Laurel Farrer
On _Linkedin_
Website _GitLab_
Resources Mentioned:
If you want to dive deeper into TeamOps and the future of work, you can learn all about how GitLab works by taking the same course that they use for onboarding their own employees, _TeamOps: Optimizing Team Efficiency_, which is and always will be free.
_The REWORK Podcast - SEASON 2 - EPISODE 0051: Hire Managers of One_
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Creating great content takes time and effort, and this podcast couldn’t exist in the long run without great partners. This season’s sponsor is Qatalog, the world's first Intelligent Work Hub. Centralize your people, processes, and knowledge in a single platform that molds to your needs, instantly.
Build your own Qatalog in seconds at _qatalog.com_
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Visit _modernleaders.co_ to discover how to optimize your new ways of work.
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Feb 7, 2023
55. How having a Future of Work team impacts the employee experience w/ Sophie Bieber, SAP
Employee experience is crucial and, as we enter the “year of employee experience and retention”, it has truly become the foundation for a company’s success, especially a remote or hybrid one.
Today, we have Sophie Bieber, Head of Global Employer Branding at SAP, a massive tech company that established a dedicated, cross-functional team to support and guide the company towards the Future of Work.
Tune in to discover the lessons SAP has learned with the Pandemic about hybrid and remote work, as well as the ways that having a team dedicated to making the Future of Work a reality can impact the employee experience.
In this episode:
[01:42] SAP’s experience going fully remote during the Pandemic
[05:43] The office is no longer the default and SAP employees get to choose what works best for them
[08:37] The ways SAP gives each team the resources and support they need
[16:26] The Future of Work team and its impact on Sophie’s experience as a leader at SAP
[23:49] Employee experience is crucial
Connect with Sophie Bieber
On _Linkedin_
Website _SAP_
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Creating great content takes time and effort, and this podcast couldn’t exist in the long run without great partners. This season’s sponsor is Qatalog, the world's first Intelligent Work Hub. Centralize your people, processes, and knowledge in a single platform that molds to your needs, instantly.
Build your own Qatalog in seconds at _qatalog.com_
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Visit _modernleaders.co_ to discover how to optimize your new ways of work.
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Jan 24, 2023
54. Handling Layoffs as a Remote Company and as an Employee w/ Michelle Labbe, Toptal
We are facing a prolonged period of high uncertainty with a world post-COVID, a war between Ukraine and Russia, a recession, “the great resignation”, and, more recently, massive layoffs in big tech companies. Navigating all of that is not easy.
So, today, we have Michelle Labbe, the Chief People Officer at Toptal, a company that even before the pandemic was already one of the world’s top remote work employers and provider of top remote talent.
We are discussing the current state of affairs, how that has impacted Toptal and remote work in general, the best practices Toptal has in place to weather this storm, and what we can expect to see for remote work moving into 2023.
In this episode:
[06:47] The demand for remote talent since the start of the pandemic
[09:29] Are contractors the future of remote work? How post-pandemic layoffs are affecting culture and changing remote teams
[15:43] Ways to support your remote employees once they’ve been laid off
[19:26] How the latest layoffs have started a trend among remote workers
[24:32] Ideas and strategies to improve employee retention
[28:47] The pros and cons of remote and hybrid work on the employee experience and retention
[35:53] Michelle’s wish for 2023
Connect with Michelle Labbe
On _Linkedin_
Website _Toptal_
Resources Mentioned:
_Toptal's Suddenly Remote Playbook_
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Creating great content takes time and effort, and this podcast couldn’t exist in the long run without great partners. This season’s sponsor is Qatalog, the world's first Intelligent Work Hub. Centralize your people, processes and knowledge in a single platform that molds to your needs, instantly.
Build your own Qatalog in seconds at _qatalog.com_
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Visit _modernleaders.co_ to discover how to optimize your new ways of work.
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Jan 10, 2023
53. Live and Work Anywhere w/ Q Hamirani, Airbnb
Tune in to discover more about how Airbnb is creating the future of work and is leveraging its existing business model to try and revive tourism, as well as work through the complexities that every employer has to take on to enable their employees to live and work anywhere.
Today, we have Q Hamirani, the Global Head of the Live and Work Anywhere Program at Airbnb.
In this episode:
[01:34] Q’s journey to become the head of Airbnb's global Live and Work Anywhere program
[05:09] The lessons and insights Airbnb has gleaned from this program
[08:39] What changed about working and traveling and what didn’t after the Pandemic
[12:47] Airbnb’s mission as industry leaders to drive the future of work
[18:21] The Live and Work Anywhere program for Airbnb employees
[21:31] The keys to the success of the program
[26:55] How the program was validated both internally and externally
[29:03] The way the program is helping hosts attract remote workers
Connect with Q Hamirani
Q Hamirani is the Global Head of Live and Work Anywhere center of excellence at Airbnb. He is a business-driven people executive, advisor, investor, and executive coach with a passion for building scalable people functions to help change the world.
On _LinkedIn_
Airbnb _Website_
_Map of Daphnee's live and work anywhere experience using Airbnb for 3 years. _
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Creating great content takes time and effort, and this podcast couldn’t exist in the long run without great partners. This season’s sponsor is Qatalog, the world's first Intelligent Work Hub. Centralize your people, processes and knowledge in a single platform that molds to your needs, instantly.
Build your own Qatalog in seconds at _qatalog.com_
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Visit _remotefirst.fm_ for full show notes.
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Dec 13, 2022
52. The Future of Remote Work
What if I told you that remote doesn’t always come first?
For the last episode of Season 5 and 2022, I'm sharing the mic with Scott Markovitz, a startup advisor and fellow podcaster with his show _Leading from afar_. We got to take a break from remote podcasting and we let in-person come first as we recorded this episode in real life in Berlin.
In this episode, we’re talking about the absolute necessity of getting people together in real life, especially for fully remote companies; some ways to build relationships virtually; working from anywhere; the importance of async for the future of remote work.
We also got to share what we feel the year 2022 was like for remote work, and what we see happening in the upcoming year of 2023. Scott went even farther into the future and shared with us his musings on what work will look like in 2024.
Thank you so much for listening! I wish you all a wonderful holiday season and see you next year for Season 6, starting on January 10.
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Creating great content takes time and effort, and this podcast couldn’t exist in the long run without great partners. This season’s sponsor is _Qatalog_ Work Hub. Find what you need, see who’s working on what, and get updates on where things are at, without the endless stream of emails and pings coming from everywhere.
Sign up now at _Qatalog.com_ for a free 30-day trial, for you and your team.
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Visit _remotefirst.fm_ for full show notes.
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Nov 29, 2022
51. A Culture that Fits the Medium w/ Kapil Kale, Tremendous
The way to build a solid remote-first work culture is to create a culture that fits the medium rather than forcing the medium to fit the culture.
A lot of companies are trying to take the things they used to do in an in-office culture and put them into a remote work environment. It turns out, that those things don't translate very well into this new medium of working remotely and, ideally, asynchronously.
So today, we have Kapil Kale, Co-Founder and COO of Tremendous and former COO at AngelList, who has built a profitable and sustainable remote work culture at both those companies.
In this episode, we're chatting today about the principles for designing a culture optimized for remote work, the differences between remote and hybrid work in 2016 and 2022 and tapping into the global talent pool through remote hiring.
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Creating great content takes time and effort, and this podcast couldn’t exist in the long run without great partners. This season’s sponsor is _Qatalog_ Work Hub. Find what you need, see who’s working on what, and get updates on where things are at, without the endless stream of emails and pings coming from everywhere.
Sign up now at _Qatalog.com_ for a free 30-day trial, for you and your team.
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Visit _remotefirst.fm_ for full show notes.
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Nov 15, 2022
50. Overcoming the Meeting Mania w/ Stephanie Dismore, HP
There is a true meeting mania in many organizations and workplaces today. With the rise of remote and hybrid work, having multiple meetings every day has become the norm and this is clearly taking a heavy toll on workers everywhere.
Today, we have Stephanie Dismore, the Managing Director of HP in North America. She is passionate about the health and well-being of HP’s employees and is helping pave the way to the future of hybrid work.
In this episode, we talked about this meeting mania and the impacts it has on employees around the world. We considered the challenges involved in how we engage in the corporate world and thought up some solutions to make hybrid meetings more inclusive.
Most importantly, Stephanie shared with us how she is tackling this mania as an employee health and wellness issue and how she is changing the meeting culture and mindset at HP by giving employees the autonomy and flexibility to figure out what works for them.
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Nov 1, 2022
49. When Gen Z meets Remote Work w/ tl;dv // Startup Series
We’ve all probably suffered through the dreadful reality of having too many meetings on our plate, and it’s even worse when they’re all live and close together. Thankfully, there is now a better way to do meetings.
In this episode of the Startup Series, we have Raphael Allstadt the Co-Founder of tl;dv, a company and product that are challenging the old ways of thinking about meetings and improving the meeting culture in remote companies.
Tune in to learn all about this tool and how it is helping make remote work work, by solving the problem of knowledge management and transparency when it comes to content in video format, and by changing the role of meetings in remote companies.
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Creating great content takes time and effort, and this podcast couldn’t exist in the long run without great partners. This season’s sponsor is _Qatalog_ Work Hub. Find what you need, see who’s working on what, and get updates on where things are at, without the endless stream of em…
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Oct 18, 2022
48. Building a Culture of Learning w/ 5Mins // Startup Series
Welcome to another episode of the Startup Series. Discover how the startup 5Mins can help build a culture of learning in your remote-first organization.
Today, we have Saurav Chopra, the founder, and CEO of 5Mins. This startup is a bite-sized learning platform that focuses on building a learning culture within teams and organizations.
In this episode, we talked about the key principles of learning, how to overcome the fundamental problems with learning at work, and how to unlock the full potential of individuals within your organization by nurturing curiosity to build a culture of learning and innovation.
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Creating great content takes time and effort, and this podcast couldn’t exist in the long run without great partners. This season’s sponsor is _Qatalog_ Work Hub. Find what you need, see who’s working on what, and get updates on where things are at, without the endless stream of emails and pings coming from everywhere.
Sign up now at _Qatalog.com_ for a free 3…
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Oct 4, 2022
47. Decisions Without Meetings w/ Christopher Pasquier, Slite // Startup Series
Discover how Slite is bringing clarity and efficiency with async thread-based decision-making. Despite being a mouthful, it brings so much value.
I'm excited to bring back the Startup Series. Today, we have Christophe Pasquier, the founder, and CEO of Slite. The startup is a knowledge and communication platform where remote teams make decisions and share knowledge.
In this episode, we talk about asynchronous communication, work culture, and how Slite improves the way remote teams work together.
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Creating great content takes time and effort, and this podcast couldn’t exist in the long run without great partners. This season’s sponsor is _Qatalog_ Work Hub. Find what you need, see who’s working on what, and get updates on where things are at, without the endless stream of emails and pings coming from everywhere.
Sign up now at _Qatalog.com_ for a free 30-day trial, for you and your team.
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Visit _remotefirst.fm_ for full show notes.
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Sep 20, 2022
46. Async Work is a Culture Shift
Today’s episode is a very special one for me because it is my first ever solo episode. So, I wanted to take the time to give you the knowledge and tools you need to really dig deep into the topic of asynchronous work and make the best use of it in your company.
There’s so much more you can do with async work than simply recreating the office online. So, to make your work fully independent and still be able to work with people from all over the world and in any timezone, it is necessary to think about async work as a culture shift within your organization.
Tune in to learn what async work really is, how it’s being used in different organizations, the five principles of async, and the philosophy that will help you better implement it.
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Creating great content takes time and effort, and this podcast couldn’t exist in the long run without great partners. This season’s sponsor is _Qatalog_ Work Hub. Find what you need, see who’s working on what, and get updates on where th…
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Sep 6, 2022
45. Ownership Culture in Remote Companies w/ Morgan Legge, Convert
In this time of remote work, companies big and small all over the world have been making the switch and becoming either fully or partially remote. However, the systems these companies are using hold them back from success and end up making their people feel undervalued, micromanaged, and burnt out.
But that's not a failure of remote work, that's a failure of business management because recreating the office online is NOT ENOUGH.
Today, we have Morgan Legge, the head of Organizational Change, Holacracy Coach, and much more at Convert, a trailblazing conversion optimization SaaS company.
In this episode, we talked about Convert’s (and many other companies’) solution this: Holacracy, an organizational operating system “made for remote work” that empowers the people closest to the work to make the decisions, removing hierarchical roadblocks to the company’s success, and allowing them to make the most out of asynchronous remote work and communication.
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Aug 23, 2022
44. Giving Back Opportunity to Refugees Through Remote Work w/ Lorraine Charles, Na'amal
The Digital Economy has brought with it a new reality in which you can now work wherever you are, as long as you have the skills. This has created a lot of opportunities everywhere, but none have the potential to benefit from it as much as refugees, 70% of whom live in countries that have restrictions around their right to work.
To explore the challenges refugees face when seeking work and how remote work can completely change the narrative of employment for refugees, in today’s episode we have Lorraine Charles. She is the Co-Founder and Executive Director of Na'amal, a non-profit organization that provides refugees and other vulnerable populations training in marketable skills required in the global labor market and links them to these jobs.
Tune in to learn all about this amazing organization and how you can be a part of changing the lives of refugees worldwide.
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Creating great content takes time and effort, and this podcast couldn’t exist in the long run without great par…
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Aug 9, 2022
43. Should we pay based on location? w/ Sondre Rasch, SafetyWing
We're already in a global labor market, and most people just don't know it yet. Remote work has leveled the playing field, and now to get (and keep) the best talent, companies need to change their old practices and pay their workers the right way. It’s time to pull up the band-aid and make the switch.
Today, we have Sondre Rasch, the Co-founder, and CEO of SafetyWing, a company of over 100 employees hiring entirely remotely from all over the world. Its mission is to build a global social safety net for remote workers and teams.
In this episode, we talk about the different possibilities to handle pay when hiring globally, debunk the arguments for paying different salaries based on the worker’s location, and bring up some hard truths about the new reality of work and management in the remote workspace.
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Creating great content takes time and effort, and this podcast couldn’t exist in the long run without great partners. This season’s sponsor is _Qatalog _Work Hub. Find what…
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Jul 26, 2022
42. Equipping Teams Globally w/ Hofy // Startup Series
The rise of Remote Work is transforming the way companies are hiring. Businesses are no longer hiring talent where their headquarters are, they’re hiring talent where the talent is. This creates the need for companies to deliver a globally consistent employee experience, and to equip all of their employees with the optimal workspace at home, wherever they may be.
Today, we are discovering a new Startup for Remote Work: Hofy.
In this episode, I’ll be chatting with Sami Bouremoum, the CEO of Hofy, about this new reality for businesses and employees, what really matters when setting up a home office, dealing with local regulations, and much more.
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Creating great content takes time and effort, and this podcast couldn’t exist in the long run without great partners. This season’s sponsor is _Qatalog Work Hub_. Find what you need, see who’s working on what, and get updates on where things are at, without the endless stream of emails and pings coming from everywhere.…
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Jul 12, 2022
41. Metaverse at Work w/ Ed Greig, Deloitte Digital
Virtual Reality and the Metaverse is transforming the way we work and interact virtually. Can you imagine sitting down for a virtual meeting, looking to your right, and actually seeing and interacting with the colleague next to you?
I want to talk more about the future of Metaverse and for that, I’m bringing Ed Greig as a guest in today's episode of the Remote First Podcast. Ed is the Chief disruptor at Deloitte Digital UK and we’re going to discuss Metaverse technologies, the opportunities, and benefits of the Metaverse, and some of his team's latest experiments working in the Metaverse.
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Creating great content takes time and effort, and this podcast couldn’t exist in the long run without great partners. This season’s sponsor is Qatalog Work Hub. Find what you need, see who’s working on what, and get updates on where things are at, without the endless stream of emails and pings coming from everywhere.
Sign up now at _Qatalog.com_ for a free 30-day trial, for you…
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Jun 28, 2022
40. Should Most Remote Work Be Asynchronous?
In the past two years, we've seen many companies experiencing remote asynchronous work for the first time. But many people still have questions and concerns around remote work and async work. What are the pros and cons? When is it time to go async? What systems do you need in place for it to actually work?
Today, we have Julia Szatar from Loom, Ryan Burke from Qatalog, Nathan Barry from ConvertKit, and Samantha Fischer from Okta joining us in this conversation.
In this episode, we’re discussing one thing, ‘should most remote work be asynchronous?’
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Creating great content takes time and effort, and this podcast couldn’t exist in the long run without great partners. This season’s sponsor is Qatalog Work Hub. Find what you need, see who’s working on what, and get updates on where things are at, without the endless stream of emails and pings coming from everywhere.
Sign up now at _Qatalog.com_ for a free 30-day trial, for you and your team.
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Visit remotefirst.fm fo…
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Jun 14, 2022
39. Self-Directed Education w/ Kelly Davis, Galileo
For the longest time, education has always been inside the four corners of a classroom. But as we continue to evolve and uncertainties happen, people have learned to be creative, flexible, and adapt. If there’s a remote-first setup in the workplace, there are forward-thinking schools for self-directed learners.
In this episode, I’ll be chatting with Kelly Davis, she is the co-founder and Chief Education Officer of Galileo, a new and innovative self-directed online school for world schooling and unschooling families. Join us as Kelly enlightens us on how self-directed learning can give your family the freedom and flexibility you've been searching for.
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May 30, 2022
38. The 100-Day Onboarding Experience w/ Brittany Sohns, Cimpress
Onboarding is the process of integrating new hires into an organization or company. For some, that only takes one day of orientation, however as the pandemic emerged, many companies have become creative and found ways to transition effectively to a remote-first setup, including the onboarding process of new hires. One of them is Cimpress.
Today, we have invited Brittany Sohns. She is the manager of Remote Onboarding and Learning & Development at Cimpress. A manufacturing company that was a remote adverse company in the past but has successfully transitioned from office-centric culture to a remote-first culture.
In this episode, Brittany shares how she strives to create the best work experience through developing their own 100-day remote onboarding experience.
Visit remotefirst.fm for full show notes.
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May 17, 2022
37. The Unmuted Framework w/ Heather Hansen
It's a fact that good communication skills are essential in today's remote workplace. People tend to work better when they can understand each other. But what does that mean, really?
It's easy to throw around buzzwords and phrases like "communication skills" and "interpersonal skills." But in reality, being a great communicator boils down to one simple thing: showing empathy. This is especially true when it comes to working with remote teams.
In this episode, I’m joined by Heather Hansen, a global communication specialist, TEDx speaker, and author of the book, Unmuted: How to Show Up, Speak Up, and Inspire Action. She’s the founder of Global Speech Academy, whose mission is to empower global voices to contribute to conversations that matter in business, politics, and life.
In our conversation, Heather shares how we can create a more inclusive workplace by encouraging people to speak up, the Unmuted Framework, and strategies to effectively communicate with confidence and clarity.…
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May 3, 2022
36. Maximize Employee Productivity w/ Kate Lister
If the pandemic has taught us anything, it is that remote work is here to stay. But how can we maximize employee productivity and collaboration in the new hybrid workplace?
To answer this question, our host spoke with Kate Lister, President of Global Workplace Analytics. Kate is a leading expert on trends in workplace flexibility, remote work, and telecommuting. Her data-driven research sheds light on why companies are increasingly moving towards remote work arrangements and what it means for the future of work.
In our conversation, Kate shares the benefits of hybrid and remote work practices, as well as how they can be optimized to foster better work-life balance. We discuss the psychological, social, and physical differences between remote and hybrid workers, and how these differences can be leveraged to improve performance.
Listen to the podcast to find out more.
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Apr 20, 2022
35. Time Agnostic w/ Liam Martin
In this week episode, we are diving into the operational revolution of Asynchronous Management with Liam Martin, co-founder of Running Remote, the largest in-person conference dedicated to scaling remote-first companies, happening this May 17-18 2022 in Montréal, Canada.
In this episode you’ll hear:
- What is true time agnostic work
- Who will be at the Running Remote conference and what you can expect.
- EOR and hiring compliantly anywhere
- Autonomy versus flexibility at work
- Taking decisions as a group without face-to-face.
Join me at the Running Remote Conference! A gift for listeners, use the code: RFPODCAST to get 25% off your tickets.
Links
Running Remote conference
Youtube.com/runningremote
Otter.ai
Reach out - You can reach out to the host Daphnée Laforest on Linkedin :)
Leave a review, and help us get discovered! - If you found value in this show, we'd love your review on your listening app of choice. It really helps to get the podcast discovered by more and more…
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Apr 5, 2022
34. Spotify's Work from Anywhere program, w/ Alexander Westerdahl
"Once you give that flexibility, people can also take ownership of their own destiny, their own setup, which will allow them to be a better version of themselves."
Alexander Westerdahl, leads the Work-From-Anywhere program at Spotify and his team did an impressive job at offering the best location flexibility to 7000+ employees, while staying compliant and liable which comes with its set of challenges.
In this episode you'll hear
* The challenges of Work From Anywhere
* Work modes at Spotify
* If a manager has to say no to remote, they have to motivate the decision.
* What meetings should actually be used for
* Alex's opinion about the need for the discoverability of information within an organization.
Read more about The Reality of Working from Anywhere : https://hrblog.spotify.com/2022/03/29/the-reality-of-working-from-anywhere/
Mentions:
* Facebook Workplace
* Sli.do
* Qatalog: Digital HQ
* Notion
* Follow Alexander Westerdahl on…
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Mar 22, 2022
33. Open-source principles in digital workplaces w/ Niel Miller & Daphnée Laforest
This episode was previously published on The Digital Workplace Podcast where our host joined Niel Miller to discuss the five levels of autonomy at work and how open-source principles influenced the best distributed-work practices.
While sharing an appreciation for Matt Mullenweg’s ideas of the 5 Levels of remote work, Daphnée pointed out that most of the companies that are leading the discussion about distributed work have something in common. They have a deeply distributed bias.
Automattic, GitLab, Elastic, and many others were initially open-source projects that later formalized into companies. When a company has its origins in a decentralized and distributed community, it makes sense that they would also bring those principles to building a remote, or distributed company.
And they’ve succeeded as distributed companies in large part because of their foundational principles. By pushing trust out to the margins and embracing asynchronous work (out of necessity often), they fo…
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Mar 8, 2022
32. Async hiring w/ Willo - Startup Series
Startup for Remote Work Series // As you know, our host loves discovering new products and services designed to change and improve the way we work. Which is why we are continuing this series to discuss specific remote work challenges that need solving and feature a startup just doing that. This week, listen to Euan Cameron, CEO of Willo, an Asynchronous Video Interviewing Software. Mind blown right? And you thought you had Async all figured out...
Show Links
Connect with Euan on Linkedin
Try Willo - https://www.willo.video/
Connect with Daphnée on LinkedIn
We would love to get to know who you are and also hear any feedback about the podcast.
You can reach out anytime and we always reply! contact @ remotefirst .fm
Found value in this show? We'd love your review on Apple Podcast or Spotify. It helps us build trust with new listeners and provide more value for you! RateThisPodcast.com/remotefirst
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Feb 22, 2022
31. Culture Operations w/ Ben Gateley, CEO - CharlieHR
In today’s episode, we are diving deep into the discussion of Culture Operations: the process of actively crafting the culture within your business. Ben walks us through the three pillars of culture ops: people, processes, and policies, displaying the value of using culture to achieve business outcomes.
Ben Gateley is the CEO & Co-founder at CharlieHR & host of The Culture Ops Podcast. CharlieHR takes Human Resources to the next level, emphasizing not just the admin that comes with running and operating a business but especially the people and culture within those businesses.
In this episode on Culture Operations, we discuss:
What it means to implement Culture Operations into your business;
How to actively craft the desired culture;
Why working on your business’ culture is an important piece of running a remote-first business;
The difference between values and behavior;
The kind of behaviors and policies that make a difference in a remote work setup;
Examples of how Culture…
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Feb 8, 2022
30. Transforming work w/ Tracy Hawkins, Twitter
Tracy Hawkins's role at Twitter evolved quickly as the company itself transitioned to a distributed-first culture. Work Transformation to call it right. One year after committing to offering WFH permanently, how does a company like Twitter adapts their ways of working to enable people to work in symbiosis wherever their location. So much to learn from this discussion as we talked about workplace experiences, async work, focus weeks, mental health and the growth of her work transformation team.
Ressources mentioned:
Robin Office management https://robinpowered.com/
Out School https://outschool.com/
Follow Tracy Hawkins:
On Twitter @_hawko and connect on Linkedin
Join Tracy's team as Sr. Director, Future of Work Innovation
Reach out - You can reach out to the host Daphnée Laforest on _Linkedin_ :)
Leave a review, help us get discovered! - If you found value in this show, we'd love your review on your listening app of choice. It really helps to get the podcast discovered by mor…
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Jan 25, 2022
29. New Year, New Expectations w/ Modern Leaders
What a year it's been! In this episode, I am welcoming you back in Year 2 of the Remote First Podcast and sharing my predictions for year 2022. Working in the Metaverse, Working from Anywhere, the new Purpose of an Office and the impact of Remote-First work on the future of education
It is also a great occasion to pay tribute to 28 incredible industry leaders who have taken part on the podcast and sharing with you our favourite moments so you know where to catch-up some episodes you might have missed last year.
About the Host
Daphnée Laforest is an executive consultant on a mission to help company leaders, people ops and teams, drive a company-wide shift toward remote-first ways of working. Within 10 years of experience in fully distributed companies, she played key roles in establishing scalable workflows for growth, facilitating business decisions remotely through workshop & trainings and building internal products dedicated to digital-first teams.
Connect with Daphnée on _Li…
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Dec 6, 2021
28. Unlearning the way we work w/ Alastair Simpson, Dropbox
Alastair Simpson, VP of design at Dropbox, has been leading the company towards their virtual-first transformation. It being Design-Led is quite unique yet it makes so much sense.
In this episode, Alastair and Daphnée talk about why we need to unlearn the way we know work and how to do that. Alastair walks us through the exact framework Dropbox used for their digital-first transformation.
About Alastair Simpson
Alastair Simpson is a leader and mentor, serving as VP of Design at Dropbox. He loves working with multi-disciplinary teams to solve complex business and interaction design challenges. Connect with Alastair
* On _LinkedIn_
* Resources Mentioned by Alastair: _Designing Your Life_ by Mark Burnett
* _The Dropbox virtual first toolkit _
Reach out - You can reach out to the host Daphnée Laforest on _Linkedin_ :)
Leave a review, help us get discovered! - If you found value in this show, we'd love your review on your listening app of choice. It really helps to get the…
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Nov 22, 2021
27. Wellbeing over climbing the ladder w/Dominic Price, Atlassian
The narrative is changing. Instead of conversations in pockets about ‘the future of work’ it’s now: how do we let our remote team thrive? Or how do we even survive working remotely? In this episode, Dominic Price and Daphnée talk about hiring and onboarding remote team members, shaping the new normal, and mental health.
Connect with Dom
* Visit _domprice.me_
* On _Linkedin_
The report Dom mentioned: The Return on Action Report 2021 & _The State of Teams_
Reach out - You can reach out to the host Daphnée Laforest on Linkedin :)
Leave a review, help us get discovered! - If you found value in this show, we'd love your review on your listening app of choice. It really helps to get the podcast discovered by more and more people. RateThisPodcast.com/remotefirst
Our Partner: Remotive - Since 2014 Remotive.io is helping top distributed companies hire remote workers. Going remote has opened your company to the world. So going Remotive we'll channel your jobs to the best ta…
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Nov 8, 2021
26. Closing the gender gap with transparent salaries. w/ Jenny Terry, Buffer
Buffer is a fully remote company that is recognized for their culture & openness and transparency. Especially when it comes to Salaries - a topic that is quite a debate recently as companies are looking into the longer term impact of remote work. This week I have the pleasure to chat with Jenny Terry, Director of Business Operations at Buffer.
In this episode you will hear:
* How Buffer set their formula to adjust the salary with benchmarking and bands.
* If employee get a salary decrease if they change location
* The challenges and benefits of transparent salaries
* Why Buffer chose to go with transparent salaries - building trust
* Gender-pay gap analysis
* Average salaries of men across the company compared to women
* People new to WFH experienced that productivity often goes up when people are working from home.
* Giving equal benefits around the world
Links:
* Book: Psychology of Money
* Buffer's blog post - How We’ve Lowered Our Gender Pay Gap From 15% t…
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Oct 25, 2021
25. Hyper-growth while fully-remote w/ Camilla Boyer, Hopin
How do you set the foundation to enable a team to go through hyper-growth entirely remotely? While recently founded in 2019, Hopin has always been fully remote. In 2021, the team quadrupled its size and to do so, they've put together a team dedicated to support this growth which Camilla is part of.
In this episode you will hear:
* The Vibe Team at Hopin
* The Pillars of Internal Communication in a fast growing Remote-First company
* Picking the right tools that will allow your company to scale
* That influencing change in ways of working is like an internal marketing campaign
* The importance of Story Telling in the Remote World
* About the quarterly interactive business review and kick-off event at Hopin
Links:
* Hopin Vibe Team
* Guru : https://www.getguru.com/
* Go Links: https://www.golinks.io/
* GreenHouse Analogy: https://runekvist.com/remote-first
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Reach out - You can reach out to the host Daphnée Laforest on Linkedin :)…
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Oct 18, 2021
24. Asynchronous audio meetings w/ YAC
In this episode, we are chatting about a new way to do meetings that does not require you to get on a video-call. We are discovering another startup: YAC. Tyler Sellhorn is an enthusiastic, empathetic educator with a passion for leveraging technology to help others become their best selves. Once, Tyler was a tech-oriented teacher; now, he's a teaching-oriented technologist. Tyler leads the customer facing teams at a the leading audio-first asynchronous meeting solution as the Head of Customer Experience at Yac, and he's an advocate for remote-first workplaces.
Send an audio-message to Tyler at http://yac.com/tsell
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Leave a review, help us get discovered! - If you found value in this show, we'd love your review on your listening app of choice. It really helps to get the podcast discovered by more and more people. RateThisPodcast.com/remotefirst
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Oct 11, 2021
23. Implement your remote-first vision w/ Darren Murph, Gitlab
Season III is getting started with the top companies who have drawn the best remote-first practices. Gitlab famously opened their Handbook at the most important time when everyone needed to learn all about remote work. They also gave birth to a new role : Head of Remote which has been trending in organisations wanting to succeed in their transition to a remote-first company. This week I am discussing with Darren Murph about what it is to be a head of remote and if you need one in your own organisation to set the foundation work of a remote-first mindset.
In this episode you will hear:
* Why gitlab opened their handbook
* Hybrid on paper sounds like the best of both world
* Why having a leader to implement and maintain a remote-first way of work is crucial
* How the open-source world influence the mindset of transparency needed in remote work
* In a remote-setting, there is no place for unspoken rules, everything needs to be written down
Links:
* allremote.info - Remot…
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Sep 13, 2021
22. Building an equitable culture w/ Eimear Marrinan, Hubspot
This week episode we dive deep into the "culture code" at Hubspot which helps build a culture that enables people to do their best work in their location of choice. Be it @office, @home or in a flex mode, employees at Hubspot can choose which mode works best for them. Eimear Marrinan, Director of Culture at Hubspot explains how they do it so you can too!
Learn more about Hubspot Hybrid work
* Hubspot Culture Code
* The Future of Work at HubSpot: How We're Building a Hybrid Company
More about Eimear Marrinan : Linkedin link
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Aug 30, 2021
21. Equity in a hybrid workplace w/ Samantha Fisher, Okta
The biggest challenge companies are facing at the moment is going through doing the heavy-lift of foundational work. How an organisations works at its core is what will make it succeed or not at working in a hybrid way. This week, I am with Samantha Fisher, Head of Dynamic Work at Okta. Sam is a brilliant leader in the industry and thrive at building people-centric workplace experience no matter where an employee is located. You will hear her opinions on creating an Equitable Employee Experience remotely vs in office and how companies need to make this heavy lift to succeed in their digital workplace transformation.
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Aug 23, 2021
20. Psychological safety linked to innovation w/ Brian Elliott, Slack
This episode is the second part of an interview with Brian Elliott about the Future Forum, a Think Tank launched by Slack. Lately, they've recently done a study on the impact of remote work on creativity and innovation which is closely intertwined with Psychological safety.
Brian also follows up on the topic of flexibility and add his thoughts about creating of "Flexibility with Predictability".
https://futureforum.com/2021/06/15/future-forum-pulse/
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Aug 16, 2021
19. Data shows people want flexibility w/ Brian Elliott, Slack
Today I am with Brian Elliott, Executive Leader at Slack, to talk about the Future Forum: A Think Tank that enables leaders to reimagine work through data and dialogue to create a people centric and digital first future of work.
Lately, we hear a lot from companies "personal" experience around remote work, but we need more facts, data, research for companies to plan the long term perspective, and understand how this worldwide work experiment will define the way policies and work practices will be designed in the future.
The future forum is an initiative that provides key facts and learnings among 10 000+ knowledge workers worldwide.
https://futureforum.com/2021/06/15/future-forum-pulse/
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Aug 2, 2021
18. The next generation is expecting async video collaboration with Voodle // Startup Series
The next generation is expecting async video collaboration with Voodle // Startup Series
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Jul 26, 2021
17. The benefits of voice-first communication with Commons // Startup Series
The benefits of voice-first communication with Commons // Startup Series
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Jul 19, 2021
16. Digital is your new HeadQuarters w Qatalog // Startup Series
How do you currently "log in" the company you worked for? Since there are no offices, no key card, how do you create a culture of belonging and a sense that you are part of an organization structure. With all the tools currently available in the digital workplace, they were not built to work together and it has become a real chaos to find and share information across an organization. This, as part of our Startups for Remote Work Series, I am welcoming Tariq Rauf, Founder and CEO of Qatalog : a work hub that becomes your new digital HQ.
Learn more about Qatalog at https://qatalog.com/
Modern Work Index: https://language.work/
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Jul 12, 2021
15. Voice AI coach observing you w. Poised // Startup Series
Do you think your team mates are perceiving you the same way you think when on video-meeting? How confident, empathic are you? This week, as part of our Startups for remote work series, I am welcoming Charles Hua, co-founder and CEO of Poised // An AI powered communication coach that provides you personalized feedback and lessons by observing your online meetings.
Take a look at Poised.com
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Jul 5, 2021
14. Investing in global work solutions w/ Andreas Klinger from Remote-First Capital
Remote First Capital, one of the first investment fund dedicated in companies that improve remote work or develop ideas around the second-degree effect of remote work. This week I am chatting with Andreas Klinger about the latest trends following the workplace revolution of 2020.
Andreas is CTO at OnDeck while managing Remote First Capital. He was previously CTO at Product Hunt and Head of Remote at Angelist.
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Jun 28, 2021
13. Mastering Virtual Workshop Facilitation with Butter // Startup Series
As part of the Startups for Remote Work Series, this week we are discovering Butter.us, a virtual workshop platform that is disrupting the way we work.
Watch the recording in the Butter platform: https://youtu.be/Gq7DgzUfLhU
What you will hear:
* 00:52 - Why did Jakob start Butter.us
* 6:26 - The technical overload of virtual facilitation
* 10:53 - Why is Butter making workshops for smooth and fun - Demo
* 14:48 - Focusing on the most intuitive features
* 21:16 - How will Butter evolve post-covid in a potential hybrid setup
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Jun 21, 2021
12. Hybrid is a design problem to solve w/ Ross Chapman, Head of Design at Obodo.
Ross Chapman is renown for his facilitation skills and devotion to create the best virtual workshop experiences. In this episode you will hear his thoughts on the way remote can actually feel more human, the misconceptions of being more efficient at in-person decision making and best practices to facilitate workshops in a remote or hybrid setup.
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Jun 14, 2021
11. Designing workplace experiences w/ Ryan Anderson - Herman Miller
How will the office look like as companies re-open them while keeping remote work as part of their culture?
This week, we are exploring the potential the workplace industry has, to innovate in mobile-work. You probably know Herman Miller for their famous office chairs but did you know they are also working in furniture for travel, and even gaming? I loved to chat with Ryan Anderson about the future of the workspace and how there is so much to come.
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Jun 7, 2021
10. Hybrid is distributed by design w/ Leah Sutton - Elastic
Elastic is a fully distributed company of over 2000 employees. They are also providing offices to the benefit of their teams all over the world. They've been a model for designing a workplace that is empowering the best of both world. Today I am so glad to chat with Leah Sutton, SVP Global HR at Elastic, a wonderful conversation that I am sure will help you re-think your idea of successful Hybrid.
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May 31, 2021
9. S2 - Challenges in the Hybrid Workplace
Hey everyone, here we are May 31st - as promised, I am here to announce the season two with all the guests who are going to have for the summer. And I'm very excited to show you the amazing lineup that is going to be there for the whole summer every week you'll listen to someone very amazing coming to explain their way of work. And especially in season two, I am focusing on the challenges of hybrid and the reason for that is that the whole year and 2021 so far. We talked a lot about the future of work is hybrid.
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May 10, 2021
Bonus: The journey of workplace disruption
Catching up on Season 1 and looking back at everything we've learned in company of guest from Shopify, Radical Candor, Prezi, Doist, Mural, OysterHR & Human Made. We are taking a break for the month of May to prepare for the launch of Season 2 on May 31st.
Big thank you to remotive.io for supporting the making of this podcast.
_Transcript: _
Hey everyone. So this is a quick bonus episode to thank you for taking part in the remote first podcast for this first season, it's been an incredible experience and I am going to be telling you a bit more about what's coming. For the season one, we've had amazing guests. It's been an awesome time to listen to other leaders who add experience in a remote first workplace.
We've had guests from Shopify, Prezi, Radical Candor. We had people from Doist also from Oyster HR. It's been a really interesting, I loved to have all this conversation with everyone. We talked about remote leadership. We talked about hiring compliance, the limits of asyn…
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Apr 26, 2021
8. Keeping your team engaged when apart w/ Laïla von Alvensleben, MURAL
In this episode, you'll hear from Laïla von Alvensleben, Head of Culture & Collaboration at MURAL, who will share some of her precious insights around what makes a team stick together in a virtual workplace. From energizer, facilitating skills to a truly inspiring virtual offsite.
Keeping your team engaged virtually has been a challenge many of you have brought up recently. For those who found themselves suddenly remote, it was like if you were a conductor that lost their orchestra. Many people completely fell out of their comfort zone and were lacking at the right facilitating skills to bring their team together and keep the momentum.
Show note links
Icebreakers: https://www.mural.co/blog/online-warm-ups-energizers
Virtual Retreat: https://www.mural.co/blog/2020-mural-virtual-offsite
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Apr 12, 2021
7. Have we gone too far with Async? w/ Chase Warrington, DOIST
In today's episode, I am having a chat with Chase Warrington from Doist, a company that is defaulting to Asynchronous communication. We discussed the benefits of working that way versus the back and forth of real-time work the "normal" office world has been used to. Never the less, I love the debate around this topic and we also covered the limits of Async and play devils advocate a bit.
Show note links:
Read more about Doist Async Method
Loom for Async video content
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Mar 29, 2021
6. What are strong remote company values? w/ Siobhan Mckeown, Human Made
Now that you might be redesigning your values to reflect the change you are living in the workplace, use them as a conductor of your orchestra. In a remote and hybrid setting, with the lack of face to face, it is especially important to take the time to think about the way we work and keep each-other accountable. I am so happy to have today Siobhan Mckeown, who is the VP People and Culture at Human Made. She is also the author of the book A life lived remotely and have been involved for years in the WordPress open-source community.
She is incredibly smart and down to earth. Someone who has been into remote work before it was cool. Listen in and learn the real impact remote can have on your culture and values.
Show Notes Links:
Human Made public company Handbook
How Human Made's values guide our approach to remote work - blog post
Siobhan's book: A Life Lived Remotely - If work is hell, then what is working from home?
Gitlab Handbook & Coursera
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Mar 15, 2021
5. Exploring Digital-by-Default at Shopify w/ Maureen Burke
Shopify announced in May 2020 their move to adapt their work processes to be remote-first. To be more accurate: digital by default. Today I am chatting with Maureen Burke who is the Remote Strategy, Program Lead at Shopify, a role she got into right before the pandemic and ended up being more than needed. Listen in to hear more about her thoughts on hybrid culture, great knowledge management & much more. Read more about Work Anywhere
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Mar 1, 2021
4. Adapting our communication expectations w/ Spencer Waldron, PREZI
How have you been changing your working and communication behaviour to better fit the purpose of having a remote first approach in your current role? In this episode - Spencer Waldron, Director of Global Communication at Prezi, is sharing how we should re-think our day-to-day work habits to succeed in a remote setting.
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Feb 15, 2021
3. Radical Candor virtually w/Jason Rosoff, Radical Candor
When most of todays interactions are done via written communications or video calls, it adds an extra layer of difficulty when it comes to leadership skills and communicating feedback. You can never really recreate that human feeling of having a frank conversation face-to-face, feeling the vibe of the other person you're talking to. For this third episode, I am discussing with Jason Rosoff, CEO of Radical Candor, a training and development company he co-founded with Kim Scott in 2017. Applying the radical candor concept in a remote setting and the challenges that comes with it.
Types of Managers framework
Remote First is powered by Remotive.io, the world’s largest remote work community. A job board and a media specialized in helping companies hiring remotely.
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Feb 1, 2021
2. Hiring anywhere compliantly w/Ariane Bobiash, OYSTER HR
Guest: Ariane Bobiash from OysterHR
Topics discussed
- What is considered a compliant contractor versus not compliant or misclassified?
- Learning about "Employers of Record" to hire internationally
- The benefits for your global team members to be all hired equal
- The social impact of remote work
Links from the show:
Contractor Risk Assessment Tool
Oyster Salary Calculator
Contact us
Don't hesitate to reach out :) daphnee@remotive.io
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Jan 14, 2021
1. A Workplace Revolution
Guest: Rodolphe Dutel, Founder of Remotive.io
This is the very first episode of Remote-First and I am so thrilled to launch this podcast. It's been sitting on my heart for too long and I'm glad to be doing it in collaboration with Remotive.io. During this first season, we will have amazing guests from company founders and leaders of remote and hybrid companies. What I really wish with that podcast is to provide you with key action points from experienced leaders to apply within your own workplace reality.
Host: Daphnée Laforest
Do reach out if you have any suggestions or questions at daphnee@remotive.io
Transcript coming soon...
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Jan 1, 2021
Remote First Podcast | Hosted by Daphnée Laforest, Modern Leaders
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Creating great content takes time and effort, and this podcast couldn’t exist in the long run without great partners. This season’s sponsor is _Qatalog Work Hub_. Find what you need, see who’s working on what, and get updates on where things are at, without the endless stream of emails and pings coming from everywhere.
Sign up now at _Qatalog.com_ for a free 30-day trial, for you and your team.
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Visit _remotefirst.fm_ for full show notes.
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