S2E5: Harnessing the power of AI in support with Clemens Behrend
Play • 26 min

John & Niclas sat down with Clemens Behrend, the former Global Director of Customer Support at Bitpanda, to discuss the practical uses of AI in customer support, why crypto companies should be monitoring quality internally, as well as the potential pitfalls of outsourcing.

More episodes
Clear search
Close search
Google apps
Main menu