Greg Hayes - Fundamental Challenges for Accounting Firms
Play • 1 hr 40 min

The ever enterprising Greg Hayes of Hayes Knight , a familiar face in the industry, leading one of the top mid-tier accounting firms in Australia, discusses the fundamental challenges facing the baby boomer accounting firms and what they need to do to adapt.

Some of the thing we cover include:

  • Fundamental changes & challenges for baby boomer practitioners
  • Impact of technology and automation on junior accountants and selection for different skills
  • New 'normal' i the post Covid world and remote working
  • Being strategic - because turning up to work is no longer enough
  • Why a Partner should never have more than 50% chargeable hours
  • Relationship between growth and staff & client retention
  • Mechanics of valuations for Accounting Firms
  • Different structures for bringing in new partners
  • CA vs CPA debate
  • Challenges of transitioning from small sole practitioner to a national firm

"We have a generation of accountants now who have never had to market, hunt and eat and kill to get their business"


Greg Hayes is a highly skilled professional who has a wealth of experience in this industry. From running an ASX Listed business to successfully building his own national firm and being well known in both Australia and globally for his achievements - he brings incredible wisdom to every conversation. He is passionate, focused on his goals and what is possible. His belief - “Lateral and innovative thinking sometimes makes the difficult achievable!”

Some quick facts:

  • Entrepreneur who has built multiple successful businesses in the accounting and wealth industry
  • Former National Chairman of Small Business Centre of Excellence, CPA Australia, and of NSW Public Practice Committee, CPA Australia, Former member of Advisory Panel for the Board of Taxation, the Managing Director of ASX listed Easton Investments Limited, Director, Morison KSi International Asia Pacific
  • Author of “A Practical Guide to Business Valuations for SMEs”, “Practice Management for Professionals” Co-author of “STS in Practice, CPA Australia” and “CGT in Practice, CPA Australia”

Contact Info

You can find out more about Greg Hayes and his firm Hayes Knight from their website:

To find out more about RecruitmentExpert please go to or email

Michael Edelstein:

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