Do we rely too much on leaders to guide us through a crisis, or can we all use the power of communication? John and Shaun discuss the particulars while out for a walk. Many of us have the common sense to make our own decisions, but we blame managers for what transpires. What can good communication do to help others get through crises? Produced by Shaun Weston Media. Music by CyrilNikitin, Music Standard Licence.