The more we find ourselves dwelling on the benefits of digitalization, the more a thorough understanding of its challenges is due. How can we possibly simultaneously manage legacy and new IT? What do we need to consider besides architecture, resiliency, scalability, agility, and security? Some organizations need to ask themselves these questions. Others, however, should be asking entirely different ones. It is crucial, then, to know what needs to be considered. Only then can solution strategies be explored to fully leverage the great enabling potential of technologies such as Cloud computing.
In this episode of CCC Talks, Ken Wilson, Head of Operations, Property Management Systems (PMS) at Amadeus, helps us do exactly that. By bringing to the table various valuable insights from his experience in the travel industry, Ken leaves us with an understanding of why it is important to stop and reflect on the processes associated with digital transformations.