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Re:platform - Ecommerce Replatforming Podcast
Paul Rogers & James Gurd
Replatforming and Ecommerce podcast hosted by two experienced digital consultants, featuring interviews with industry thought leaders and practical advice on ecommerce platforms.
2 days ago
Episode 48: Ecommerce Pricing Management with Prisync
In this episode Paul & James interview Burc Tanir, CEO & Founder of Prisync, about how they're helping ecommerce businesses to manage product pricing more effectively. Pricing strategy is fundamental to any ecommerce business and having the right tools in place to enable price management is a competitive necessity. Reacting to market changes for some brands can be the difference between success and failure, especially when selling a commodity product, for example an ecommerce store that’s a reseller of 3rd party brands such as electrical goods. Managing price with a flat price file structure is time consuming and manually intensive. That’s why lots of organisations have invested in automation technology.
Nov 24, 2020
Episode 47: BigCommerce Q&A with Jim Herbert - Recent Growth, Complex Projects & 2021 Roadmap
In our 47th episode, Paul and James are joined by BigCommerce General Manager (Europe), Jim Herbert, who talks us through the platform's recent growth in Europe, their shift towards headless projects, some of the larger and more complex projects that are being worked on, key items on the roadmap for 2021 and new features that've been released over the last 12 months.
Nov 14, 2020
Episode 46: Planning for Peak Trading & Black Friday Weekend
In our 46th episode, Paul and James cover the important and topical subject of peak planning - with discussion points including technical planning / provisioning, merchandising best practices, common issues and points of failure, forecasting demand and various ideas for effective trading.
Nov 9, 2020
Episode 45: Omni-Channel Personalisation with Murat Soysal of Segmentify
In our 45th episode, Paul and James sit down with Murat Soysal (Co-Founder of Segmentify) to talk about the importance of personalisation in eCommerce, how the Segmentify product has evolved to stand-out in a relatively saturated market, the role of their search product, reporting and much more.
Oct 28, 2020
Episode 44: International SEO for Replatforming Projects with Aleyda Solis
In our 44th episode, James and Paul are joined by world-renowned international SEO expert, Aleyda Solis. Aleyda answers questions on a host of topics, including localisation strategies for ecommerce, hreflang best practices for ecommerce, handling ecommerce edge cases with hreflang, different approaches to GEO-IP redirects and much more.
Oct 21, 2020
Episode 43: Working With Multiple eCommerce Platforms: Insights from an Agency MD
In our 43rd episode, we're joined by Mark Slocock, Managing Director of GPMD, a multi-platform eCommerce agency. Mark answers questions from Paul and James on working with different platforms, GPMD's initial transition from Magento-only to working with Shopware, the difference for developers between the open-source platforms and the SaaS platforms, their recent adoption of PWA and lots more.
Oct 14, 2020
Episode 42: Preparing Leadership Teams for Large Replatforming Projects
In our 42nd episode, Paul and James are joined by highly experienced eCommerce director and Non-Executive Director, Gabrielle Hase, who has led and been a key stakeholder in a number of large replatforming projects. Gabrielle, who is the CEO of Soleberry (her consultancy), draws on her experience to provide recommendations on how to get leadership teams bought into replatforming projects, setting expectations for key areas, managing stakeholders, key roles and lots more.
Oct 7, 2020
Episode 41: Exploring Unified Commerce with Proximis
In our 41st episode, James goes solo to talk with Eric and Anais from French commerce platform, Proximis. James delves into key features of Proximis, the need for a unified commerce platform, key order management challenges, how Proximis can solve complex challenges around mixed basket & split shipment etc and much more.
Sep 30, 2020
Episode 40: How to Run an Effective RfP Process with Mark Pinkerton
In our 40th re:platform episode, we're joined by seasoned eCommerce pro, Mark Pinkerton (Co-Founder of Prospero Commerce), who talks to us about the pros and cons of running an RfP, best practices for how an RfP should be approached, how to get the most out of product demos and getting buy-in from various different stakeholders.
Sep 24, 2020
Episode 39: Discussing Episerver's Experimentation Strategy with CEO Alex Atzberger
In our 39th episode, we talk to Episerver CEO Alex Atzberger about their recent acquisition of Optimizely, the product in general, where Episerver sits in the market and lots more!
Sep 17, 2020
Episode 38: Introductory Look At The Shopit Ecommerce Platform
In our 38th episode, Paul and James talk with Shopit Founder Adam Pritchard - covering the core platform, PIM & merchandising, multi-store & international, pricing models and then how the platform differs from some key competitors.
Sep 11, 2020
Episode 37: Pre-Launch Prioritisation & Planning
In our 37th episode, Paul and James talk about how the last 48 hours of a replatforming project should be approached, things to look out for, things that can go wrong and then what can and can't be moved to post-launch / prioritised.
Sep 1, 2020
Episode 36: Enterprise Replatforming SEO with Carl Hendy
In our 36th episode, we're joined by Carl Hendy (Director at Reddico), who is highly experienced in large-scale replatforming projects from an SEO perspective. Some of the topics we cover include project planning for a large migration, where things can go wrong, getting buy-in from key stakeholders, managing and quantifying risk and key tools to help projects.
Aug 13, 2020
Episode 35: Shipping Management & Best Practices with Quentin Montalto from ShipperHQ
In our 35th episode, we're joined by Quentin Montalto, who is the COO at ShipperHQ. We ask Quentin a host of questions about ShipperHQ's growth, how ShipperHQ is able to facilitate complex shipping logic, best practices for shipping comms, live rates vs table rates, displaying multi-origin shipping comms, ShipperHQ's roadmap and much more.
Aug 5, 2020
Episode 34: Approaching Testing and UAT when Replatforming
In our 34th episode, Paul and James discuss how testing should be approached and resourced at different levels of a replatforming project. This episode covers who should be testing, when testing should start, what should be tested when, test environments, what should be covered in test scripts, how third parties can be tested etc.
Jul 21, 2020
Episode 33: Discussing the Centra eCommerce Platform with CEO Martin Jensen
In our 33rd episode, Paul and James welcome Martin from eCommerce platform Centra, which was founded in 2016 in Stockholm, Sweden. In this episode, we cover the core capabilities of the platform, key differentiators from the competition, the market fit, the headless approach & common technology stacks, wholesale and more!
Jul 9, 2020
Episode 32: International Payments & Shopify Multi-Currency with Reach Payments
In our latest episode, we're joined by Matthew from Reach Payments, who talks us through the product and how it solves a number of key issues with international payments, particularly with Shopify (with advanced multi-currency and lots of international payment options).
Jul 3, 2020
Episode 31: eCommerce Checkout UX - Getting the Essentials Right
In our 31st episode, Paul and James discuss their views on checkout user experience, covering key considerations like payments, shipping comms, overall design, process & flow, fields, international areas and various other aspects!
Jun 25, 2020
Episode 30: Approaching UX Going Into A Replatforming Project
This is the first in a mini-series focused on UX. In this episode, Paul and James discuss approaching the area of UX when planning a replatforming project, as well as various UX considerations around core areas of eCommerce.
Jun 14, 2020
Episode 29: Content Migration Planning when Replatforming
In this week’s episode, Paul and James discuss how content migration should be approached, the common challenges, planning and how things should be approached by development agencies.
May 27, 2020
Episode 28: Understanding WooCommerce with Kim Leary and Luke Carthy
In our 28th episode we're exploring the WooCommerce platform to find out where it fits in the market. We're joined by Luke Carthy, a highly experienced Ecommerce Growth Consultant and Kimberley-Jane Leary, CEO of Birmingham-based Squibble Web Design and Chair Birmingham Tech Week.
May 20, 2020
Episode 27: Talking Ecommerce APIs with commercetools
In our 27th episode, we're joined by Brad and Martin from commercetools, who answer a host of questions about the commercetools platform, their eco-system, the benefits of using an API first platform and much more!
May 15, 2020
Episode 26: Questions to Ask When Selecting an Ecommerce Payment Provider with Checkout.com
In our 26th episode, we're joined by Matt Barral and Hannah Rowlatt from Checkout.com to discuss all things payments and what needs to be asked when selecting a new provider. Topics covered include managing disputes, handling international payments & multi-currency, integrating with different systems, PCI requirements and much more!
May 8, 2020
Episode 25: Ecommerce Content Management & Page Building with Shogun CMS
In our 25th episode, Paul and James are joined by Finbarr Taylor, who is the CEO of eCommerce CMS and page building vendor, Shogun. We talk to Finbarr about best practices in managing content, the gaps in CMS with mainstream platforms, how Shogun works with these platforms, Shogun's brand new 'Front-end' headless CMS solution and lots more.
Apr 29, 2020
Episode 24: Email Marketing and CRM Best Practise with Gavin Laugenie
In this episode, we’re joined by Gavin Laugenie from DotDigital, a highly experienced digital marketer who talks to us about various CRM and email marketing topics, including best practice for marketing opt-in, customer data migration, broader CRM / ESP integrations and email marketing automation.
Apr 29, 2020
Episode 23: Enterprise eCommerce Site Search with Klevu
In our 23rd episode, we're joined by Nilay Oza and Niraj Aswani who are founders of eCommerce search company, Klevu. We talk to Nilay and Niraj about the principles of semantic search and who it's relevant for, best practices for optimisation / merchandising, image search, Klevu's roadmap and lots more!
Apr 13, 2020
Episode 22: Defining and Managing MVP Scope when Replatforming
In our 22nd episode, Paul and James discuss when an MVP is needed in replatforming projects, how the scope (and any change) should be managed, the types of items / features that can generally be de-prioritised and lots more.
Apr 6, 2020
Episode 21: Interview with COVID-19 Initiative Help Your Hood
In our 21st episode, we're joined by Sejal Parekh who talks to us about her new initiative (started with her husband, Kevin Maguire), called Help Your Hood. Help Your Hood is designed to drive awareness around local businesses and encourage users to buy gift cards online, helping to provide much-needed financial support whilst they're unable to trade.
Apr 2, 2020
Episode 20: Managing a large-scale replatforming project with Andrew Chart from Andertons
In our 20th episode, we're joined by Andrew Chart, the Head of eCommerce at Andertons Music Co. Andrew kindly agreed to talk to us about their large-scale move to IBM from a bespoke platform - we discuss the selection process, why IBM was chosen, how Andrew's team managed the project, the highs and lows and lots more.
1 hr 4 min
Mar 26, 2020
Episode 19: eCommerce Personalisation Tactics & Strategies with NOSTO
In our 19th episode, we’re joined by James White (UK General Manager) and Valter Andersson (Product Manager) from NOSTO, who talk to us about a wide range of eCommerce personalisation topics and also NOSTO itself.
Mar 19, 2020
Episode 18: Paid Media Best Practices for Platform Migration with Scott Wright
In our 18th episode, we're joined by Scott Wright (Paul's colleague at Vervaunt) to talk about best practices for paid media when moving eCommerce platform. We cover general involvement & timings for paid media representatives, core considerations around data feeds, tracking and site structure, web analytics and more!
Mar 12, 2020
Episode 17: An Introduction to PIM Systems and The Benefits when Replatforming
In our 17th episode we're joined by James and Tim from Akeneo, who talk us through how a PIM system can benefit replatforming projects, the general value that can be added for eCommerce teams, the core problems PIM systems can solve, some of Akeneo's key features and much more.
Mar 4, 2020
Episode 16: Project Management Essentials for Ecommerce Teams
In our 16th episode, James shares 10 project management essentials that all eCommerce teams should bear in mind when managing their replatforming project. Based on experience from many replatforming projects, this advice will help ecommerce teams plan sensibly and improve internal control for project delivery.
Feb 27, 2020
Episode 15: Managing Integrations when Replatforming, with Neill Holland
In our 15th episode, we're joined by Neill Holland (currently working as a Solution Architect for Burberry), who talks about all things business systems integrations (in the context of replatforming) - covering topics such as planning, the concept of an MVP, managing stakeholders and much more!
Feb 19, 2020
Episode 14: How To Select The Right Ecommerce Platform for your Business
In our 14th Re:platform episode, we discuss why it’s important to select the right ecommerce platform and the potential risks of getting it wrong, amongst other things. This episode is designed to cover the general process retailers should follow to better understand the platforms and what they should be looking to know before they start talking to providers.
Feb 12, 2020
Episode 13: Shopify Plus Interview with Piers Thorogood from WeMakeWebsites
In our 13th episode, Paul is joined by Piers Thorogood to talk about Shopify Plus at scale, managing international Shopify builds, new features likely to be introduced at Unite 2020, headless Shopify and various other things!
Feb 5, 2020
Episode 12: Web Performance Optimisation with Stuart McMillan
In our 12th episode, we're joined by Stuart McMillan, who is the Head of Multi-Channel at Tiso Group and the former Head of eCommerce at Schuh. Stuart talks us through the importance of performance optimisation, general best practices to follow, how performance can be measured, creating an optimisation culture and much more.
Jan 27, 2020
Episode 10: Episerver DXP Platform Interview with Joey Moore
In our 10th episode we were joined by Episerver's Brand and Product Evangelist, Joey Moore, to explore Episerver's core capabilities, how their recent acquisition of content personalisation engine Idio is driving the personalisation agenda and their roadmap going into 2020.
Jan 22, 2020
Episode 11: Understanding Total Cost of Ownership (TCO) for Ecommerce Platforms
In our 11th episode, Paul and James discuss the importance of TCO cost model planning, how it should be used, the stakeholders that should be part of assessing your TCO, the costs that should be included and the pitfalls and nuances when assessing different platforms and technologies.
Jan 13, 2020
Episode 9: Discussing the new Shopware Version 6 with Dominic Klein
In our 9th episode, we were joined by Shopware's Dominic Klein to talk about their new version 6 release. This re-architected version of the platform features a host of major changes to core features as well as the introduction of a new API-first approach. We discuss these changes, the migration path, further upcoming features and how they plan to continue to develop the platform into 2020 and beyond.
Jan 3, 2020
Episode 8; Workarea Ecommerce Platform Interview
In episode 8 we're joined by Ben and Bill from Workarea, a rapidly growing eCommerce platform who recently announced an open-source solution. We talk about the open-sourcing of the core product, new features and their roadmap going into 2020.
Dec 15, 2019
Episode 7: VTEX eCommerce Platform Interview
In our 7th episode, Paul is joined by Rafael and Jade from VTEX - an eCommerce platform provider currently working on entering the UK market, having recently raised $140m of investment, led by SoftBank.
Dec 7, 2019
Episode 6: Ten Tips for Effective Requirements Capture
In the sixth episode of Re:platform we focus on a key process for replatforming projects: capturing business requirements. It's critical you have a clear process for understanding the high-level business requirements that will drive your platform evaluation. In this podcast, James talks you through 10 tips for managing stakeholders effectively to deliver a successful outcome, based on experience from working with a wide range of Client teams.
Nov 26, 2019
Episode 5: PSD2 and SCA Compliance Lessons from Payments Specialist Adyen
In the fifth episode of re:platform we're joined by Fred Potter from leading payment company, Adyen. Fred answers our questions on all things PSD2 and SCA, along with the impacts and planning considerations for retailers.
Nov 18, 2019
Episode 4: Magento Commerce vs Open Source - Suitability, Feature Gaps & More
Welcome to the fourth episode of Re:platform, where we compare Magento Commerce with Magento Open Source. We'll discuss the suitability of both versions for enterprise projects, key feature gaps, examples of large retailers using the open source version, rough license costs and much more.
Nov 17, 2019
Episode 3 - What’s The Best eCommerce Platform?
In this episode, James Gurd goes solo (with Paul away on holiday) and discusses how eCommerce platform assessment should be approached and the key areas that need to be reviewed.
Nov 16, 2019
Episode 2: Replatforming SEO Best Practice with Gerry White, from Just Eat
In this episode, Paul and James interview Gerry White, a highly experienced technical SEO professional currently running the SEO team at Justeat.com. The episode is focused on approaching replatforming projects as an SEO, common issues, getting internal buy-in and much more. Thanks Gerry for joining us!
Nov 13, 2019
Episode 1: Understanding Common Replatforming Issues & Risks
Welcome to the first full episode from the Re:platform podcast series - by eCommerce consultants James Gurd and Paul Rogers. This episode is focused on common issues and risks when replatforming and how they can be countered.
Nov 11, 2019
Introducing the brand new Re:platform podcast with Paul Rogers and James Gurd
This is our welcome episode, where we introduce our brand new replatforming podcast; Re:platform. We'll introduce ourselves (Paul and James), the concept for the podcast and we'll provide a bit of an overview of what we're intending on covering.