Emersion On Air
Emersion On Air
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The podcast where we bring you interviews, Q&As, news, tips and entertaining content on topics relating to the technology, telco, IT and business world.
Available episodes
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Oldest first
Jan 10, 2023
16 - Peter Cook on Enabling Global Digital Transformation with Novatti
A very special guest; our CEO at Novatti Group, Peter Cook, joins us on Emersion On Air for a discussion about how Novatti is enabling global digital transformation in 2022 and beyond
Topics discussed include:
* Peter Cook’s background in the telco, fintech and payments space.
* The history of Novatti as a company and a culture.
* Enabling global digital transformation.
* Peter’s view for the future of Novatti… and lots more.
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Jul 15, 2022
15 - Decrypting Blockchain for Business with Michaela Juric
Michaela Juric one of the OGs of blockchain technology in Australia, and is also the first person in Australia to have purchased a house using bitcoin. Today, Michaela works as our Blockchain Projects Manager at Novatti Group (which Emersion is a part of).
In this episode of Emersion On Air, Michaela joins Stevana and Jesse for a discussion on blockchain technology, where it’s at in 2022, and how Novatti Group is using it.
Questions answered include:
* What is blockchain technology and why should we take note?
* What are the business use-cases for blockchain tech?
* How are we using it at Novatti Group?
* Addressing scepticism about blockchain and cryptocurrencies.
* Where is blockchain tech headed in the future?
* How to get started with learning about and implementing blockchain?
* And more.
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Jul 5, 2022
14 – Paul Dundas at MSP Expo 2022: Good Back Office = Higher Profit + Lower Stress
The MSP and provider back office could do with more automation, automation that increase profits, reduces employee stress, and can help with improving employee efficiency.
Paul Dundas, CEO of _Emersion_, and Gary Audin recorded this podcast at the ITEXPO show in Fort Lauderdale, FL. Paul points out that any size service business must deal with a range of billing platforms and different levels of automation. He points out that one platform can standardize outcomes, reduce errors, free up staff for other functions, and provide better security for the service provider. Paul stated that the goals for a good platform are:
* Good customer engagement
* Integration with other tools and apps
* Better automation
* Standardized process and outcomes
This podcast is being republished on Emersion On Air with the permission of The Telecom Reseller podcast. The original episode can be found here: _https://telecomreseller.com/2022/06/29/good-back-office-higher-profit-lower-stress-podcast/_
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May 18, 2022
13 - The Great Resignation with Abbey Gladysz
Abbey Gladysz is an experienced HR practitioner who has worked with some of the biggest brand names in the APAC region including McDonalds, Cotton On Group, and Wilson Security. She works currently as HR Manager of Novatti Group (ASX:NOV), which includes various financial technology businesses including Emersion, VascoPay, Flexepin and Novatti Payments.
Abbey joins Stevana and Jesse on episode 13 of the Emersion On Air podcast to go deep into the trend of The Great Resignation, it’s causes, impacts, and what it means for your business.
Discussion points include:
* Defining the Great Resignation
* Contributing factors on both a macro and micro level
* Impacts for businesses and individuals
* Most common reasons for workers to leave in recent years
* How to navigate the Great Resignation and retain/hire the best people, and more!
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May 2, 2022
12 - Cybersecurity 101 with Karthik Murali
Karthik Murali, Information Security Specialist at Novatti Group (ASX:NOV) joins Stevana and Jesse to give an overview of the cybersecurity field in 2022, including:
* What cybersecurity professionals actually do all day
* Best ways to keep up to date with the word of cybersecurity
* Who the main targets of cybercrime are
* How to know when you’ve had a cybersecurity breach
* Cybersecurity in relation to current world events
* How cybersecurity has changed during and post-COVID
* Thoughts on the future and much more.
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Apr 14, 2022
11 - Joni Jandal - Sales Leadership In The New World
Stevana and Jesse are joined by Joni Jandal, Emersion VP of Sales for North America. We discussed all things SaaS sales and leadership in a 2022 post-COVID world, including:
* Joni’s unlikely path into sales leadership
* Effective habits that make great leaders and build strong teams
* How to recruit A-grade salespeople
* What B2B customers are looking for in the sales process
* Tips for managing a team remotely
* Joni’s predictions for the future of sales, and more!
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Mar 30, 2022
10 - Global News Roundup – March 2022
Stevana and Jesse discuss breaking news and events surrounding the tech, telco, IT and business world in March 2022.
Ukraine's tech community rises to challenges of war:
_https://www.bbc.com/news/technology-60559014_
PayPal waive fees for Ukrainian users:
_https://www.engadget.com/you-can-now-use-paypal-to-send-money-to-users-in-ukraine-001530106.html_
SpaceX launches OneWeb Satellite:
_https://www.engadget.com/space-oneweb-agreement-220556058.html_
Fake call between UK defence minister and ‘Ukrainian Prime Minister’:
_https://www.engadget.com/uk-defense-minister-orders-inquiry-into-fake-call-from-man-claiming-to-be-ukraine-pm-204312457.html_
Impact of Fukushima earthquake on Toyota tech supply chain:
_https://www.wsj.com/articles/toyota-slammed-by-more-supply-chain-woes-due-to-japan-earthquake-11647613113_
Zoom announces ‘Zoom Contact Center’ product:
_https://www.techradar.com/news/zoom-is-getting-into-the-customer-service-business_
_A_pple to release mask-friendly Face ID unlock with next iOS update:
_https://www.engadget.com/apple-releases-ipad-15-4-172602479.html_
ASIC crackdown on financial advice from social media influencers:
_https://www.theguardian.com/australia-news/2022/mar/21/unlicensed-instagram-and-tiktok-influencers-offering-financial-advice-could-face-jail-time-asic-warns__
_Further reading:
_https://www.afr.com/companies/financial-services/finfluencer-crackdown-highlights-ludicrous-advice-laws-20220322-p5a6t1_
16 years of Emersion – podcasts:
Building and Scaling a Business with Paul Dundas – Part 1: _https://www.emersion.com/blog/podcast/building-and-scaling-a-business-part-1/_
Building and Scaling a Business with Paul Dundas – Part 2: _https://www.emersion.com/blog/podcast/building-and-scaling-a-business-part-2/_
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Mar 11, 2022
9 - Building and Scaling a Business with Paul Dundas - Part 2
For the latest 2-part episode of Emersion On Air, we sat down with Emersion founder and CEO Paul Dundas, to talk about the story of building and scaling the business, and the lessons he’s learnt along the way.
In this episode, Paul answers our questions related to getting investment for a business in the early stages of growth, what to do as a CEO when your business is growing, how to handle global expansion, and more.
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Feb 24, 2022
8 - Global News Roundup – February 2022
Stevana and Jesse discuss breaking news and events surrounding the tech, telco, IT and business world in February 2022.
Increase in cyber attacks:
_https://itbrief.com.au/story/cyber-attacks-rise-2-650-from-january-to-december_
Average tech salary increase:
_https://www.technewsworld.com/story/average-tech-salary-breaks-six-figures-some-workers-still-feel-underpaid-87399.html_
Chip shortage reduces Toyota profits:
_https://www.bbc.com/news/business-60313571_
Launch of CryptoSpend by Novatti:
_https://australianblockchaincryptocurrency.com.au/cryptospend-launches-bitcoin-visa-cards-in-collaboration-with-fintech-novatti/_
RedditTalk expands to Desktop:
_https://www.engadget.com/reddit-talk-live-audio-desktop-192036647.html_
Keysight Technologies and Samsung partner for 6G:
_https://itbrief.com.au/story/keysight-technologies-and-samsung-team-up-to-develop-6g_
Office365 price increase:
_https://quantumpc.com/microsoft-365-prices-increasing/_
Companies exaggerating their climate change progress:
_https://www.bbc.com/news/science-environment-60248830_
Cognizant to hire over 1000 new staff in Australia:
_https://www.afr.com/technology/how-this-us-tech-firm-plans-to-land-1000-new-australian-workers-20220202-p59tbg_
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Feb 10, 2022
7 - Building and Scaling a Business with Paul Dundas – Part 1
Emersion founder and CEO Paul Dundas joins Stevana and Jesse to talk about the story of building and scaling Emersion, and what other business builders can learn from it.
We dived deep into why Emersion was founded, the milestones achieved, the many challenges Paul faced in the early years, and the lessons he's taken with him from this journey that has spanned decades.
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Jan 24, 2022
6 - Global News Roundup – January 2022
Stevana and Jesse discuss breaking news and events surrounding the tech, telco, IT and business world for January 2022.
Emersion joins ConnectWise Invent Program: _https://marketplace.connectwise.com/emersion_
Superfunds open to crypto investments: _https://www.smh.com.au/business/companies/win-win-situation-super-funds-are-opening-the-door-to-crypto-investments-20211219-p59irw.html_
Gartner’s digital currency predictions: _https://itbrief.com.au/story/digital-currencies-on-the-up-role-of-cfo-more-important-than-ever_
Tesla car recall: _https://www.itnews.com.au/news/tesla-recalls-almost-half-a-million-cars-574376_
DuckDuckGo browser to be released for Mac: _https://www.computerworld.com/article/3645668/privacy-centric-duckduckgo-to-release-mac-desktop-browser.html_
WordPress vulnerabilities more than doubled in 2021: _https://itbrief.com.au/story/wordpress-vulnerabilities-more-than-doubled-in-2021_
Cybersecurity threats to look out for in 2022: _https://www.channelfutures.com…
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Jan 10, 2022
5 - What's Coming From Emersion in 2022 with Paul Dundas
Emersion founder and CEO Paul Dundas joins Jesse Harrison to discuss what's coming from Emersion in 2022.
(0:00) Introduction
(1:04) Market segments
(2:20) System and UI
(6:31) Financial system integrations and modules
(20:00) Additional integrations
(25:01) Conclusion
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Dec 30, 2021
4 - 2021 News Roundup
Stevana and Jesse discuss and reminisce about the big news stories that came from this year. Olympic skateboarding, boats blocking canals, supermoons, and many more stories from 2021.
Learn more about Emersion: https://www.emersion.com/
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Dec 23, 2021
3 - Global News Roundup - December 2021
Stevana and Jesse discuss global breaking news and events surrounding the tech, telco, IT and business world for December 2021.
* Apache Log4j2 v2.14 bug
_https://au.pcmag.com/security/91448/critical-apache-log4j2-exploit-demonstrated-in-minecraft_
* The Omicron COVID variant’s impact on stock markets.
_https://www.abc.net.au/news/2021-12-07/asx-australian-shares-wall-street-rebound-omicron-covid-19/100678604 _
New features announced for Zoom.
_https://itbrief.co.nz/story/zoom-unveils-a-load-of-new-updates-and-features _
* Reddit plans to go public
_https://www.bbc.com/news/business-59678451_
* IDC report on the PC and Tablet markets.
_https://www.crn.com.au/news/commercial-demand-driving-pc-market-growth-despite-supply-shortages-573796_
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Dec 23, 2021
2 - APAC News Roundup - December 2021
Stevana and Jesse discuss breaking news and events surrounding the tech, telco, IT and business world for December 2021.
Stories covered:
* RingCentral’s research findings about Remote Working in Australia.
_https://itbrief.com.au/story/ringcentral-survey-reveals-how-aussie-workers-feel-about-hybrid-and-remote-working_
* Australia’s skill shortage grows
_https://www.afr.com/technology/start-ups-battle-big-business-as-tech-skills-shortage-threatens-growth-20211213-p59gzf_
* Novatti’s performance at the FinTech Awards 2021.
_https://australianfintech.com.au/6th-annual-fintech-awards-2021-winners-announced/_
* ACMA fines Telstra
_https://www.news.com.au/finance/business/other-industries/telstra-slapped-with-25m-fine-for-major-breaches/news-story/3e215d9a9d72495db5a792581ad75f0a?amp__
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* Aussie Broadband acquires Over The Wire.
_https://www.crn.com.au/news/aussie-broadband-to-acquire-over-the-wire-for-390-million-573453 _
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Dec 20, 2021
1 - Telco Compliance with Sussana Gosios
Stevana and Jesse are joined by Sussana Gosios, Customer Experience Manager at Emersion, to discuss all things telco compliance in Australia.
Topics covered:
* Who needs to comply with telco compliance laws.
* How to stay up to date with changing telco compliance laws.
* The biggest pitfalls organisations can run into.
* How to stay compliant with telecommunications laws at your own organisation.
* Businesses to partner with to ensure you stay compliant.
* Features of Emersion that help our customers with telco compliance.
* Resources for learning more.
Learn more about Emersion
Emersion Telco Compliance Webinar
Telco compliance resources
_ACMA 2021-2022 Compliance Priorities – E.g. Protecting vulnerable telco customers and Telco Complaints Handling_
_Office of the Australian Information Commissioner – The Privacy Act_
_Australian Consumer Law – Resources and Guides_
_The Telecommunications Act of 1997_
_ACMA 2021-2022 Corporate Plan on a Page_
_The Perso…
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