The Health-Tech Podcast
Episode 62: The Story of Servelec and the Rio EPR 🇧🇷
Jan 23, 2020 · 1 hr 6 min
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This week, James is joined by Neil Laycock, Managing Director of technology giant Servelec's healthcare division - one of the largest providers of healthcare systems in the UK. Typically this is its Rio electronic patient record (EPR), but it also extends to bed management solutions, designing interfaces for other healthcare systems and mobile solutions for clinicians - but by far at the top of the agenda for Servelec is interoperability. The ability for healthcare systems to be able to share data, information and be able to 'talk' to each other, is one of the primary concerns for NHSX, and will greatly improve patient care and experience, yet it still hasn't been widely adopted - data protection makes it extremely difficult.

Servelec are working hard to tackle this and it has an interoperability platform, but there is still much work to do for them and for the sector as a whole, in order for easy sharing of patient data across more than one system.

James and Neil talk about Neil’s 15 years as a leader in technology, the origins of their Rio EPR, moving up in corporates, how startups can engage with big tech companies, plenty of insights about careers, scaling tech products in healthcare and as a CEO, how still being passionate about spending time with customers to find out how to solve their problems in the best way to keep a business on top. |

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You can get our host, Dr. James Somauroo, at and you can follow him on Twitter @jamessomauroo, on Instagram @j_soms and on Linkedin at james-somauroo

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