Nov 15, 2021
Marketers: Focus on Business Outcomes NOT Marketing Metrics to Prove Your Value
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Here's the brutal truth about marketing most don't want to admit
Marketing is only seen as valuable at a C-Suite level if it helps the company make money or save money
That's it!
Sure we can talk about vanity metrics, how not everything in marketing can be measured or "My CEO doesn't get marketing"
Even if it can't be measured directly you should still find a way how you can tie it back to business outcomes
Take Brand for example
Many say brand can't be quantified or attributed to revenue, but that's not true
Brand lowers sales cycle and makes it easier to give sales reps access to decision makers which lowers the time to close a deal, which saves costs
Brand lowers customer acquisition costs, which therefore increases bottom line net revenue
In my conversation with Terrell he told a story of how brand helped to increase outstanding payments from clients, therefore helping accounts receivables collect more money (and the company more reven…