Sep 21, 2021
Building High-Quality Platforms
In this episode of SaaS Connect by the Cloud Software Association, Russell Smith, tech guy, ops lover, CTO and Co-Founder of Rainforest QA, speaks honestly about the elements of high-quality platforms. He provides real examples to learn from, and explains what makes a platform high quality.
Rainforest QA was started in 2012 by him and his partner, and today the company has grown to 130 employees and 300 customers.
In this worthwhile, value-packed presentation, learn about what makes some platforms such high-quality, and how you can emulate them in your own business. Also, learn about:
* The universal challenges platforms experience while delivering value and quality.
* The definition of a quality platform.
* Why measuring the quality of your platform is critical.
* According to Russell, examples of good platforms are AWS, JIRA, Segment, Zapier, GitHub, Stripe, Twilio, Salesforce, CircleCI. He also explains what makes them good. For example, AWS works well, provides good docu…