1. Channels that work the best for selling directly to consumers (DTC)?
2. Metrics that are determinants of an uptick in revenue
3. Shipping is a game-changer when it comes to delivering live plants. What's your secret sauce?
4. After-care is super important for enhancing customer relationships. What does your post-purchase strategy look like?
5. Customer service has been a huge propeller for your growth. How do you manage a robust and responsive customer service team?
6. What would be your #1 advice to eCommerce business owners to have a great holiday season?