"An in Debt Discussion"
Jacqueline Waller
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We connect with the leading experts in the Financial and FinTech Industry to discuss what is to come and all the amazing solutions companies are doing to bridge the gap between companies and their customers.
The host Jacqueline H. Waller has over 17 years experience in the Data and FinTech industry. She has had a few different types of podcasts, online radio show and loves having conversations with people, helping businesses and driving value to her guests. Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
Available episodes
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Nov 24, 2021
9-Technology, Compliance and Payments made easy with Dawn at PDCflow
It was great connecting and conversing with Dawn! Connect with her for more information on their solutions.
PDCflow is a payment software that empowers organizations to engage consumers through digital communication and digital payment channels. With patented FLOW Technology, the software gives businesses flexibility and control over the secure delivery and capture of business transactions, including payments, signatures, photos and documents through digital channels.
Flexible and customizable APIs allow platforms to easily integrate, giving their users the ability to accept payments through multiple channels and electronic communication methods while keeping their software out of PCI scope. Integrators save on the cost and time of PCI compliance while still having control over their user experience.
Find out more about PDCflow at https://www.pdcflow.com/ --- Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
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Nov 3, 2021
8 - Is it time to sell your company? Michael Lamm M&A Expert gives some insight as to what is happening in the marketplace.
Michael Lamm discusses so much info on new regulations, why companies are selling, the impact technology is now making in the market, possible new tax laws and so much more.
Follow his LinkedIn https://www.linkedin.com/in/michaellamm/
Sign up for their quarterly newsletter - Corporate Advisory Solutions https://corpadvisorysolutions.com/
Thank you to our sponsor You Negotiate https://younegotiate.com/ - For more information and how to setup your own account email me at jacquelinew@h2htechnologies.com
Follow us on your favorite podcasting platform --- Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
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Oct 13, 2021
7 - Healthcare Lending and Collections in the New Economy with Chad Johnson
What a great interview with Chad who has been in the finance industry longer then any of us can imagine. He is a wealth of knowledge working on both sides of the isle, lending and the collections market. This is a must listen to episode.
Share and comment with questions and comments.
To learn how to automate your collections with AI technology inbox me at jacquelinew@h2htechnologies.com --- Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
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Sep 13, 2021
6 - The Art of Selling Commercial Collections with Tom Priestly
Going through unpublished podcasts and I can't believe this hidden gem was in there. Tom is the co-founder of Mesa Revenue Partners and he goes through the ins and outs on what makes them successful. He truly goes through how he drives value back to his clients.
If you are looking to get into commercial collections or are looking for an agency, this is a must listen.
Our Website - https://www.podpage.com/an-in-debt-discussion/ --- Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
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Jun 15, 2021
5 - Litigious Debtors What it Means to Your Collection Agency
If you own a collection agency and fear that litigious debtor this podcast is a must listen too. Jack Gordon built his database from personal experience and really has the heart to serve and help others.
WebRecon LLC's Litigant Alert empowers collection firms to protect themselves from "professional plaintiffs" by allowing them to compare FDCPA/FCRA/TCPA litigants nationwide with consumers in their own databases.
To avoid speaking to debtors and including an all inclusive consumer app that allows them to negotiate their debt online learn more by emailing Jacqueline Waller at jacquelinew@rnngroup.com
Become a supporter of "An in Debt Discussion"
A podcast by Jacqueline Waller
Support this podcast with a small monthly donation to help sustain future episodes. It helps pay for editing and putting out timely podcasts.
Click here to support - https://anchor.fm/jacqueline-h-waller/support --- Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
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Jun 9, 2021
4 - Fintech, Technology, Marketing and Collections - How does it all come together?
Great interview with Peter Blau founder of Customer Growth. His expertise is customer acquisition, activation and retention leader playing a transformational role in financial services, technology, B to B, healthcare and other key industries. Passionate about integrating online and offline channels to build a pipeline of new leads and customers for predictable revenue growth - while solving "back-end" customer issues including loyalty, payments/collections and optimization of existing customer profitability. Disciplined "test and learn" data driven marketer delivering an average lift in financial results in excess of 20%. You can find out more about Peter and his company at https://www.blau.work/
To learn more about the AI Fintech solution that every consumer will be on email Jacqueline Waller at jacquelinew@rnngroup.com to schedule a demo or more information.
--- Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
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Jun 3, 2021
3 - How Debt Selling and Debt Buying Should Be with Ivan and Rolland
Great conversation with Ivan and Rolland to experts in the financial industry. Listen in as we hear how Ivan came up with the concept or turning debt buying into a cross between Ebay and Robinhood and some cool things they will be offering their customers in the future.
You can get some more information on them at https://www.debexpert.com/
To learn more about setting up your own AI Online Consumer Facing Negotiation platform that makes it fast, fun and easy for consumers to pay their debt off. Email Jacqueline Waller at jacquelinew@rnngroup.com --- Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
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Jun 1, 2021
2 - Down and Dirty with Larry Steller of Quality Asset Recovery
Larry started in the collection industry in 1979 shortly after serving in the US Army. His unique path in the industry had him spend 6 years managing inside a Fortune 500 industry before becoming a founding partner in his current operation at Quality Asset Recovery in operation for the last 18 years. His path has also included hundreds of public speaking engagements usually presenting his “Dream, Believe, Achieve” seminar on the power of goal planning. He has served for the past several years as the President of the NJ Chapter of the ACA and has served the international organization on various committees and on the board of the ACA holding company.
Thank you to our sponsor You Negotiate by RNN Group. They work to make paying back debt, Fun, Easy and Fast. To schedule a demo today email Jacqueline at jacquelinew@rnngroup.com
Sponsors:
www.rnngroup.com --- Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
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Apr 14, 2021
1 - Even in the nasty world of "collections" see how Marcelo Tabakman and his team give back!
Marcelo has been in collections for the last 19 years. He is currently working for Waypoint Resource Group as Director of Operations. However, he was with Convergent Outsourcing the last 7 years and Focus Receivables Management for 6 years and with Nationwide Credit for 5 years prior. Marcelo started as an agent on the phone back in 2001. He became Director of Operations in 2008. He has excelled In implementing offshore collections, developed and implemented email collection strategies, and created streamline processes to improve right party contacts working older debt. However, his success has come from understanding that people important. Training , developing and inventing into your teams is what is needed to become successful.
Marcelo's favorite sayings are:
“Proper planning and preparation equals success. “
“Rent is due daily” Marc Cuban
Thank you to our sponsor You Negotiate by RNN Group. They work to make paying back debt, Fun, Easy and Fast. To schedule a demo today call Jacqueline at 954-393-5878 or email her at jacquelinew@rnngroup.com --- Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
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Dec 12, 2020
All Storms End in Time, by Byron Martin
It was my honor to have on Byron Martin with Rauch-Milliken International, Inc. commercial collection agency. He is the VP of Marketing. He has been in marketing most of his career and the debt industry the last 17 years. He brought to us a wealth of knowledge, great tips for companies to save themselves early on a headache from a company who chooses not to pay.
How has the industry changed and where is it going?
We also discussed technology solutions and if you are a consumer collection agency, debt buyer, lender, hospital then reach out to me and get signed up on an AI Negotiation Portal, created by RNN Group, that helps companies collect 24/7 and mass reach the consumer they haven't been able to reach yet. To get signed up on our Thursday demo and better understand how technology can streamline your collections email Jacqueline H. Waller at jacquelinew@rnngroup.com. --- Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
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Dec 5, 2020
What is your agency worth? With Michael Lamm of Corporate Advisory Solutions
Michael Lamm co-founded CAS. a merchant bank based out of Philadelphia, PA. Michael spearheads all of the firms M&A , consulting, valuation, compliance and regulatory business practices within the outsourced business services arena and is responsible for its strategic direction and growth plans,
Listen in as we discuss how you prepare to sell your business and if you’re looking to purchase an agency what you need to look for when purchase an agency.
Thank you to our Title Sponsor Thomas Crown Inc. . If you are looking to sell your agency or debt collection business today please visit www.ThomasCrownCorp.com - Ready To Sell
We are also on all the major podcasting platforms including Google Play and Apple Podcasts
#collections #debtcollections #debt #newpodcast #leadership #success --- Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
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Nov 28, 2020
From Peas to Carrots with Michael Jeselnik at Carter-Young
The one thing we know for sure is once you get in the collections industry you get sucked into it. From Peas to Carrots with Michael Jeselnik at Carter-Young Michael Jeselnik, a 15 year veteran of ARM industry, started his career as a collector and worked his way up to his current role overseeing all operations with Carter-Young, Inc. located in Conyers, GA. Michael also serves as President of The Georgia Collectors Association.
Thank you to our Title Sponsor Thomas Crown Inc. . If you are looking to sell your agency or debt collection business today please visit www.ThomasCrownCorp.com - Ready To Sell
We are also on all the major podcasting platforms including Google Play and Apple Podcasts #collections #debtcollections #debt #newpodcast #leadership #success --- Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
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Nov 15, 2020
"You're Welcome" Industry with Steve Ruderman of Credit and Collection News
Steve has such an interesting history and his level of experience and knowledge in the industry is far above, like I told him on the podcast he is an industry celebrity.
Steve Ruderman has been in the financial services arena for over 30 years.
Steve runs his own company, Credit and Collection News (CCN) a daily newsletter specifically designed for the credit and collections vertical marketplace with a subscriber database of over 50,000. Besides the newsletter, CCN also hosts some major industry conferences. Steve was also a host on a segment on credit on CNN radio called the Wall Street Shuffle. Prior to running CCN, Steve ran national sales for Amerix and The Fanuel Group. Prior to that Steve ran regional sales at Equifax for over 10 years. He has been on the board of Consumer Credit Counseling Services of San Diego and was the National Sales Advisor for the National Foundation Credit Counseling, and teaches classes to young adults on managing credit.
Thank you to our Title Spon…
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Nov 15, 2020
What the heck is happening in Canada? With Murray Langill
Business development executive with an innate ability to drive business results. Over 20 years credit and collections experience! Exceptional client engagement skills and a true partner! As the Director of Business Development at NRC we are dedicated to becoming the Canadian Industry leader in Debt Recovery! Please reach out to me to see how NRC can maximize your revenue while protecting your brand!
Don't let your business fall short in 2021, get ahead of the curve with Be Seen Solutions. To learn more about our sponsor for this episode Be Seen Solutions at www.beeseensolutions.com/ --- Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
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Oct 30, 2020
Is the Collapse of the Rental Market the Next Wealth Transfer Play?
Erik Rohde has worked with 3 collection agencies over the past 20 years. The collections industry from Healthcare, Assisted Living, Consumer Collections, Commercial Collections, Legal. I have worked in various aspects of collections from entry level collections agent to director of multilevel departments. In this time I have seen the industry change and challenge the best of us. Through this I have learned to be tenacious, accountable, and willing to learn at every valuable opportunity.
Thank you to our Sponsor AVP Solutions. For more information visit them at http://www.avpsolutions.com and ask for Alan or Tiffani. Let them know Jacqueline at An in Debt Discussion sent you.
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Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
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Oct 29, 2020
History in Collections with Roger Morse
Another Podcast "An in Debt Discussion"
Roger Morse has over 30 years experience in the collections industry. He has mentored and helped over 30,000 collectors in his time. One of the funnest interviews we have had yet. Listen in as we go over how it used to be to how great the industry is now. Check us out each week.
Thank you to our Sponsor RNN Group and You Negotiate. Sign up for a demo or get more information by emailing jacquelinew@rnngroup.com.
https://lnkd.in/dxnWfSP
#Collections #Debt #DebtCollections #Collector --- Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
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Oct 8, 2020
Is This the Beginning of an Economic Collapse?
Jeffery “Don of Debt” Hartman is the #1 Industry Leader in the Debt Collections space, highly regarded for his transparency, influence, and unique ability to straddle the line between Lenders, Collection Agencies and his role as a Consumer Advocate.
With over 10B+ in transactions, Hartman is the GO-TO authority on all things ‘Collections’. As a regular Forbes contributor, his influence on the collections space is unrivaled.
As the President of Bloom ACQN, Hartman manages a portfolio of 2.5B+ of debt, provides unique financing solutions, and helps companies turn their “trash to treasure,” ensuring they get the maximum ROI and value for their distressed assets. To learn more about NOLA please visit www.omninola.com
Don't let your business fall short in 2021, get ahead of the curve with Be Seen Solutions. To learn more about our sponsor for this episode Be Seen Solutions at www.beeseensolutions.com/ --- Support this podcast: https://podcasters.spotify.com/pod/show/jacque…
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Sep 30, 2020
Merchant Processing Secrets, by Tiffany Segura with AVP Solutions
Tiffany Segura has over 30 years experience in the Merchant Processing Industry. After working for others she decided to branch out on her own. In this podcast you will learn the right and wrong way of setting up a merchant account and the secrets to the trade. This is a must listen to if you are in need of a new merchant processing account or are trying to figure out why yours keep failing. You can get more info on AVP Solutions at www.avpsolutions.com.
Once You have your merchant processing setup, you need to market your business. to learn more about our sponsor for this episode Be Seen Solutions at www.beeseensolutions.com/ --- Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
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Sep 24, 2020
In's and Out's of The Commercial Collection Industry
Grew up in a family of 10. Son of a serial entrepreneur. Grew up rather quickly being one of the older siblings… Spent 6 years in the United States Submarine Service. Spent 5 years owning a company that provided instructional technology to the k-12 sector… Business closed; I became a father and fell into the collections industry and I’ve been here ever since. Cut my teeth at one company for 2 years and became part of the KBM Family 8 years ago this December... I head up the Client Development Department here at KBM and my role is to create and build business and interpersonal relationships that are based on two principals, Trust and Transparency. With that foundation in place the partnerships become sustainable and much more profitable over time. I am 100% sold out on the idea of “leading with a servant heart”; Selflessness over selfishness, and have the conviction to be morally and ethically sound in who I am, inside and outside the office. I am a single daddy…
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Sep 8, 2020
A Better Way to Pay Down Debt and Create Extra Income
Debt collectors that work with their clients one on one can help those clients budget for their current financial situation. When the collector is trying to set the client up on payments, we can auto debit those payments every other week. We try to get them to set up one loan with the collector but we can service multiple loans for the customer, they can add them on later after the collector sets up the first one. We can set them up on weekly, biweekly, or semi monthly.
You can find out more information and how you can pay down your debt and make extra revenue.
www.prioritypayplus.com and ask for Brendan Byrne at bbyrne@uptempopay.com --- Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
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Sep 8, 2020
Diversifying Your Revenue in Collections
Rodney Maksinuk CEO of Ask Believe Receive Solutions
Has worked with every major Canadian Bank as well As Bank of America, American Express, Chase Bank Running their Third party Collection Departments! Now his focus is to educate Debt Collectors so they can turn their so called “Negative 5 Figure Job” into a “Successful Fulfilling 6 Figure Career. #MaskimizeYourPotential
Ad: To Schedule a Demo with the AI Negotiation Tool call 954-393-5878 --- Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
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Aug 20, 2020
Compliance in Collections in the 21st Century with Jud Phillips
If you are battling the 21st Century, technology and making sure you are doing it right, then this is a must listen to podcast. Jud provides so many tips and ways to keep you and your business safe.
Jud helps firms in the Debt Collection industry become licensed, quickly, inexpensively and painlessly. My firm can get you licensed, certified and compliant quickly. Being an unlicensed collection agency can get you into a lot of trouble and cost you a lot of money. Let my firm solve your problems. --- Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
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Aug 16, 2020
Collections During Covid with Chad Johnson
Chad Johnson, even though a professional and leader with over 31 years experience in the collections space was still affected by this new Covid Economy. Listen in and see how his diverse experience with technology, leadership and skills has helped him quickly move from an employee to a consultant during these crazy times.
Continue to build upon your experience, knowledge and growth as "we" are the only capital we truly have!
To hire Chad reach out to him through his LI profile - www.linkedin.com/in/chad-johnson-sr/
Experienced Leader, with a demonstrated history for 31+ years, of working and achieving results in the banking/financial services industry. Skilled in 3rd Party Oversight, BPO Management, Collections, Recovery, Pre-default Servicing, Consumer & Commercial Lending, Consumer & Commercial Banking, Audit, Advanced Credit Analysis, Performance Analysis, Root-Cause Analysis, and Credit Card Collection Strategy. --- Support this podcast: https://podcasters.spotify.com/pod/show…
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Aug 8, 2020
AI Collection Technology in the 21st Century
I had the pleasure of speaking with John Kelan at Hunter Warfield. I was so excited to be able to have him on, it was such an honor.
They have done extremely well through this covid economy and he shares some secrets to their success.
Get your pen and pad ready and take some notes you won't regret it.
John Kelan has been in the collections industry for a very long time and has taken Hunter Warfield to the next level over the past 5 years through AI Technology. Take a listen in and see how this has helped Hunter Warfield grow through this Covid Economy.
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Support this podcast: https://podcasters.spotify.com/pod/show/jacqueline-h-waller/support
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