262 Learning Lessons is Product Management
28 min

Ryan Graciano, co-founder and CTO at Credit Karma, talks about navigating financial crises, testing assumptions, and building trust and credibility into a product. Get the latest updates from the show at www.thisisproductmanagement.com.

In Depth
In Depth
First Round
Start with the story — Drift’s David Cancel on lessons he’s learned as a 5X founder
Today’s episode is with David Cancel. David has been a CEO and founder of multiple different companies throughout his career. He’s also been a software engineer, a serial CTO, and the Chief Product Officer at Hubspot, giving him a unique lens into company building and leadership at different levels. In today’s conversation, David unpacks those lessons and tells us why he’s so focused on storytelling these days as the co-founder and CEO of Drift, a conversational marketing and sales platform. From screenplay writing inspiration, to how storytelling training is part of their onboarding, David shares how they teach storytelling and drive narrative internally at Drift. He also shares tactical advice for engaging with exec teams and getting better at zooming in and out as CEO, as well as some really tactical frameworks, including Charlie Munger’s practice of inversion, the weekly rituals Drift relies on, and how they use asynchronous video communication. It’s a must-listen for current founders and CEOs, and anyone looking to level up their leadership skills. You can follow David on Twitter at @dcancel. He also pens a popular newsletter called “The One Thing,” and hosts a great podcast called “Seeking Wisdom” For reference, the books he mentioned in the episode include Jon Kabat-Zinn’s work on mindful meditation, and “The Passion Paradox” by Brad Stulberg. To learn more about how Drift approaches storytelling, check out this article David wrote for Inc: https://www.inc.com/david-cancel/five-storytelling-tips-to-better-communicate-your-brand-message.html To learn more about Charlie Munger’s concept of inversion that David mentioned, check out this Farnam Street post: https://fs.blog/2013/10/inversion/ You can email us questions directly at review@firstround.com or follow us on Twitter @firstround (twitter.com/firstround) and @brettberson (twitter.com/brettberson)
50 min
Today in Digital Marketing
Today in Digital Marketing
Tod Maffin
Something Fishy is Happening with Messenger
Facebook is taking away a big chunk of Messenger for marketers who use third-party tools… Twitter’s change to their ads platform may mean stronger mid-funnel results… There’s yet another post type your content manager will need to create, and this one’s a BIG one…. And you didn’t really need to create that Facebook Messenger ad campaign today, did you? *➡ Join our free Slack community!* *TodayInDigital.com/slack* ( http://todayindigital.com/slack ) *➡ Watch me produce this live at* *twitch.tv/todmaffin* ( https://www.twitch.tv/todmaffin ) *(about 12-3 PT weekdays)* *HELP SPREAD THE WORD:* ----------------------- * Tweet It: bit.ly/tweet-tidm ( http://bit.ly/tweet-tidm ) to preview a tweet you can publish * Review Us: RateThisPodcast.com/today ( http://ratethispodcast.com/today ) *ABOUT THE PODCAST:* -------------------- * Advertising: RedCircle.com/brands ( https://redcircle.com/brands ) and TodayInDigital.com/ads ( http://todayindigital.com/ads ) * Classified Ads: TodayInDigital.com/classifieds ( https://todayindigital.com/classifieds ) * Leave a voicemail at TodayInDigital.com/voicemail ( http://todayindigital.com/voicemail ) * Transcripts: See each episode at TodayInDigital.com ( http://todayindigital.com ) * Source links and full transcripts: TodayInDigital.com ( http://todayindigital.com ) * Email list: TodayInDigital.com/email ( http://todayindigital.com/email ) * Theme music: Mark Blevis ( http://markblevis.com/ ) (all other music licensed by Source Audio) *TOD’S SOCIAL MEDIA:* --------------------- * Twitter: twitter.com/todmaffin ( http://twitter.com/todmaffin ) * LinkedIn: linkedin.com/in/todmaffin ( http://linkedin.com/in/todmaffin ) * Tod’s agency: engageQ.com ( http://engageq.com ) * TikTok: /tiktok.com/@todmaffin ( http://tiktok.com/@todmaffin ) * Twitch: twitch.tv/todmaffin ( http://twitch.tv/todmaffin ) (game livestreaming) *Today in Digital Marketing is hosted by Tod Maffin (* *https://TodMaffin.com* ( http://todmaffin.com/ ) *) and produced by engageQ digital (* *https://engageQ.com* ( https://engageq.com ) *). Subscribe at* ** ( http://todayindigital.com/ ) *https://TodayInDigital.com* ( http://todayindigital.com/ ) *or wherever you get your podcasts.*
10 min
UI Breakfast: UI/UX Design and Product Strategy
UI Breakfast: UI/UX Design and Product Strategy
Jane Portman
Episode 198: Desktop Apps vs Web Apps with Steve McLeod
What are the main differences between running desktop apps versus web apps? And which of the two comes with less hassle and problems down the line? Our guest today is Steve McLeod, the founder of Feature Upvote and acquirer of Saber Feedback. You’ll hear Steve’s opinion on switching from desktop to web-based apps, the various maintenance and support issues that may arise, the “boring” aspects of running complex software, and how to prevent the stress that often comes with SaaS. _Podcast feed:_ subscribe to https://feeds.simplecast.com/4MvgQ73R in your favorite podcast app, and follow us on iTunes, Stitcher, or Google Play Music.Show Notes * Feature Upvote,Saber Feedback — Steve’s SaaS products * Patrick McKenzie — Steve’s inspiration * Why I sold my startup for £100,000 — the story of Saber Feedback acquisition by its original founder Matt Bearman * Bootstrapped.fm — Steve’s podcast for bootstrapped SaaS founders * Episode 135: Multi-Product Portfolio Model for SaaS with JD Graffam * Userlist — Jane’s SaaS product * Ulysses — a writing app by Max Seelemann * Episode 161: Managing Product Versions with Max Seelemann * ScreenFlow, Sublime, Balsamiq, iA Writer, Byword, 1Password — some of the apps Steve and Jane use * Follow Steven on TwitterToday’s Sponsor This episode is brought to you by Userlist — a lifecycle messaging tool for your SaaS product. At Userlist, our mission is to make your founder journey more enjoyable and less overwhelming. That’s why we built an email automation tool that does exactly what you need. No more, no less. Manage your users, segment them, and get in touch throughout their journey — all based on their behavior. Try Userlist free whenever you’re ready at userlist.com. _Interested in sponsoring an episode?_ Learn more here.Leave a Review Reviews are hugely important because they help new people discover this podcast. If you enjoyed listening to this episode, please leave a review on iTunes. Here’s how.
31 min
Fintech Insider Podcast by 11:FS
Fintech Insider Podcast by 11:FS
11:FS
484. Insights: Credit, COVID and the potential of Open Banking
Credit can be a lifeline in times of crisis but the credit risk models banks rely on are simply no longer fit for the realities of today. The pandemic has wreaked havoc on everyone’s finances, apart from the lucky few, and post pandemic the need for credit has never been greater. Simon Taylor is joined by some fantastic guests to discuss how the current system of credit is in dire need of an overaul and how Open Banking can help lenders to provide financial products and services that meet the needs of customers. Joining this week's show we have: Freddy Kelly - CEO, Credit Kudos Paul Harrald - Head of Curve Credit Francesca Carlesi - Co-founder and CEO, Molo Finance This podcast is brought to you by Jack Henry Digital (https://hubs.ly/H0w__kt0) the pioneer and creator of personal digital banking that helps community financial institutions strategically differentiate their digital offerings from those of MegaBanks, BigTechs and FinTechs. This podcast is also brought to you by Pento (https://pento.io/insider) - the UK’s first automated payroll platform. Say goodbye to clumsy spreadsheets, endless emails with external payroll providers and manual payments. Pento lets you run payroll in just a few clicks. It calculates taxes, integrates with platforms like Xero and makes all the payments and reports to HMRC & pension providers for you. Go to pento.io/insider to run payroll for free for the rest of the year. Banking as a Service is deconstructing the banking stack. It's enabling brands to embed finance more easily, and to tailor financial products to specific customer needs. This is presenting new opportunities for specialised providers and offers banks extra revenue streams. Download our report for a comprehensive, no BS view of what Banking as a Service is and what it means for the industry. Head to bit.ly/bankingasaservice (https://bit.ly/bankingasaservice). Fintech Insider by 11:FS is a podcast dedicated to all things fintech, banking, technology and financial services. Hosted by a rotation of 11:FS experts including David Brear, Simon Taylor, Jason Bates and Sarah Kocianski and joined by a range of brilliant guests, we cover the latest global news, bring you interviews from industry experts or take a deep dive into subject matters such as APIs, AI or digital banking. If you enjoyed this episode, don't forget to subscribe and please leave a review Follow us on Twitter: www.twitter.com/fintechinsiders where you can ask the hosts questions, alternatively email podcasts@11fs.com! Special Guests: Francesca Carlesi, Freddy Kelly, and Paul Harrald .
52 min
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