Advisor Skinny S1:E20 - Net Promoter Score
Play • 10 min

In this episode of Advisor Skinny, Mike discussed the Net Promoter Score or NPS. This client survey asks simply, "How likely is it that someone recommend you or your firm to a friend or a family member?" That's it. Join Mike as he reviews on what answers to this question mean and what to do with them when you have the answers.

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