What do you do when you fail to meet your client’s expectations? What do you do when you can’t deliver what you promised? Do you make excuses, cover it up, or just cease communicating with the belief you have done everything you can do? Or, do you advise your client at the onset of the case that there are no promises, guarantees, and there may be potential risks in the investigation you are embarking on their behalf? Brian Willingham is a Licensed Private Investigator and popular PI blogger. Tune in to hear Brian address how he communicates with his client when all investigative efforts take a nose-dive.