Caroline Frankel received her MEd in Instructional Design and graduate certificate in Instructional and Learning Design from UMass Boston in May 2020. She currently works at Massachusetts College of Pharmacy and Health Sciences in Boston, Massachusetts as a Senior Instructional Designer. Caroline has provided leadership to her institution in online learning, as well as remote instruction initiatives following COVID-19. She's worked closely with the various clinical programs at her university on streamlining the remote instruction & assessment of clinical skills. Caroline tirelessly advocates for the student experience and helps her institution make data-informed decisions on instructional technology utilization & integrations. Caroline enjoys mentoring ID students within the UMass Boston program and is a helpful resource if you're interested in a career in higher education or in corporate learning.