For episode 76 of Entrepreneur Rx, Dr. John Shufeldt spoke with fellow physician entrepreneur, Dr. Lyle Berkowitz. Dr. Lyle is the founder and CEO of KeyCare, the nation’s only Epic-based virtual care company, whose mission is to help health systems expand their capacity by giving them access to their tech-empowered virtual care workforce. Dr. Lyle has a unique background as an engineer who became a doctor, and has and over 20 years of experience as a primary care physician, health system executive, informatician, healthcare innovator, investor, and serial digital health entrepreneur.
In this episode, Dr. Lyle shares his background in both medicine and technology, highlighting the potential for using technology to transform healthcare. He goes on to talk about how his current company, Keycare, was born through the realization that health systems were not effectively meeting the patient demand for coordinated virtual care. He discusses how KeyCare addresses these issues and he emphasizes the importance of simplifying and automating routine workflows in healthcare to improve the experience for both doctors and patients.
Dr. Lyle then explains how KeyCare's Epic-based virtual care platform allows them to easily support other Epic-based health systems who want to expand their digital front door in a hybrid manner, so that patients can go between virtual and office-based care seamlessly. He addresses the concerns of health systems and doctors by emphasizing how KeyCare works in partnership with their customers, rather than competition. Dr. Lyle transitions into offering advice to physicians interested in becoming more entrepreneurial by starting with a fractional approach, dividing their time between clinical and business work opportunities. He then ends his episode by discussing the role of AI in healthcare, as well as encouraging medical students to combine their non-medical passions with their medical skills to create their perfect jobs in the future.