IT Insights
IT Insights
Apr 20, 2023
IT Insights InsurTalk: The future of claims with Bill Brower, Vice President Industry Relations at Solera Inc.
Play • 25 min
Recent statistics from Price Waterhouse Coopers say that 41% of insurance customers are likely to switch insurance providers due to dissatisfaction with their carrier’s digital capabilities. It has posed a challenge to the insurance sector on how to make customers loyal and how to improve their digital experience with claims.

Our guest offers a new approach to that problem and believes that the processes insurers use haven’t adapted to the capabilities of the new technology implemented by the carriers.
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