IT Insights
Future Processing
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IT Insights by Future Processing is an online programme is for CIOs and senior IT executives who struggle with meeting their business’ needs with current IT and are considering outsourcing as a solution.
We talk with the industry’s leaders to gain their perspective on IT, outsourcing, business and nearshoring and get them to share their insights and advice.
Available episodes
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May 17, 2023
IT Insights InsurTalk: State of generative AI with Danilo Raponi and Emanuele Colonnella (Generali)
When we asked ChatGPT to write me an intro for this interview it suggested the following: “Over the past few years, generative AI has emerged as a powerful tool for businesses to automate various tasks and gain a competitive edge. In the insurance industry, generative AI is being used to streamline operations, reduce costs, and enhance customer experience. From underwriting to claims processing, generative AI is transforming the insurance landscape.”
It is indeed a fine example of self-promotion, but does it truly reflect reality?
My guests are Danilo Raponi, Group Head of Innovation and Emanuele Colonnella, Innovation Activation Manager at Generali and we are discussing the state of generative AI in Insurance, but not only.
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Apr 20, 2023
IT Insights InsurTalk: The future of claims with Bill Brower, Vice President Industry Relations at Solera Inc.
Recent statistics from Price Waterhouse Coopers say that 41% of insurance customers are likely to switch insurance providers due to dissatisfaction with their carrier’s digital capabilities. It has posed a challenge to the insurance sector on how to make customers loyal and how to improve their digital experience with claims.
Our guest offers a new approach to that problem and believes that the processes insurers use haven’t adapted to the capabilities of the new technology implemented by the carriers.
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Feb 15, 2023
Benefits of data with Carrie Goetz
In this episode I had a pleasure to talk to Carrie Goetz, fractional CTO to multiple companies, recently named in the top Top 25 Women in Mission Critical, 30 Top Most Influential Women in Tech 2021 by CIO Outlook, 10 most influential women in technology 2020 by Analytics Insight, honored as a Network Computing Inspiration Award finalist 2020, and Comptia Women in Leadership Spotlight Finalist.
Together we discussed various aspects of data: ROI from data and Cloud projects, future data center, security issues with data and their awareness, and many more.
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Jan 31, 2023
Strategic Doing as a way of collaboration with Ed Morrison
In this episode of IT Insights we host Ed Morrison, a co-author of the book "Strategic Doing - Ten Skills for Agile Leadership", a #1 Amazon New Release in 6 categories. For over 25 years Ed has been developing new, network-based models for strategy in open, loosely connected networks. These approaches emphasize the strategic value of focused collaboration and innovation in today's global economy.
Ed speaks about his approach to teaching the rules and skills of good collaboration to senior managers and PMs, and he explains how his methods differ from the ones most of us use. In the episode we discuss the advantages of implementing Strategic Doing in companies, its influence on the level of partnership and on the management community in businesses, and Ed's perspective on the future of collaboration and leadership.
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Jan 17, 2023
IT Insights: 5 questions with George Amanatiadis
Our guest of this IT Insights episode is George Amanatiadis, VP of Sales and Customer Success at Scrive.
The episode touches upon various aspects of customer onboarding and CX. We also discuss why culture of an organisation is crucial when building technology and what challenges George is facing when working on solution architecture of various IT environments. Last but not least we also talked about eSigning contributing to digital transformation of organisations.
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Dec 21, 2022
IT Insights: 5 questions with Jukka Holm
The guest of this 5 questions episode is Jukka Holm, Managing Director of Visma Enterprise Oy and Board Chair of Visma Public Oy, Invian Oy, Oima Oy, and SmartTrackers in Netherlands. He also holds a Board Member role in Visma Enterprise Latvia and Acubiz in Denmark.
In this episode we discuss the transition process from MD to Board Member as well as Jukka’s approach to implementing strategic changes in companies.
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Dec 13, 2022
IT Insights: 5 questions with Jack Nikogosian
Meet Jack Nikogosian, a leading specialist in WEB3 and a renowned Danish blockchain expert with a deep understanding of the cryptocurrency industry. In 2015, Nikogosian garnered international attention when he paid for an entire month of expenses using only Bitcoin, earning him the nickname "Bitcoin Jack." In 2017, Nikogosian founded ARYZE, a fintech company that aims to make payments faster, cheaper, and smarter. Under Nikogosian's leadership, ARYZE has won multiple awards and has been recognized as a top talent in Denmark and on Forbes' 30 under 30 list. As a sought-after speaker on the topic of crypto-currencies, Nikogosian continues to be a prominent figure in the DeFi space.
In this episode we discuss Jack’s experience of paying solely with Bitcoin for an entire month as well as the challenges he faces when spreading the gospel of tokenisation.
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Dec 6, 2022
IT Insights: 5 questions with Dr. Jacqui Taylor
Our guest of this IT Insights 5 questions episode is Dr. Jacqui Taylor, CEO and Founder at FlyingBinary Ltd. She is recognised as one of the 15 Most Influential Woman in UK Technology, 21 Most Inspiring Women in Cyber, 100 Global Leaders, an Expert Advisor to the European Commission and in the United Nations 2030 plan.
Jacqui has shared the advice she would give to someone at the very beginning of their journey with DeepTech as well as the challenges she faces when implementing innovative technology. She had also introduced the initiative called Empathy Economy, which has already welcomed over 100 million entrepreneurs from 172 countries. It has taught them how to be CyberSafe in an online world. Empathy Economy is working to launch a unique EE membership where Jacqui will share her success plan to support 1 million entrepreneurs or changemakers to create businesses to deliver the change the world needs to see across the world and she would love you to join her. If you want to grow or start a business that changes people's lives the waitlist for the next cohort of Empathy Economy businesses is open, and you can join it at https://jacqui.online/waitlist
To get access to the WEF research we used to help 10 million businesses Cybersafe go to https://wef.jacqui.online.
To stay updated follow Jacqui Taylor’s LinkedIn profile where she shares updates on her global work: https://www.linkedin.com/in/dr-jacqui-taylor/
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Nov 15, 2022
How to foster a one team mindset in digital transformation with Herman Herteleer
Our guest is Herman Herteleer, Group CIO of Interparking. He has vast experience in setting up and working with agile responsive organizations that continuously change and adapt to market needs mainly in the customer services and supply industry.
Together we discuss what is digital transformation about and if it really is "more about culture and people, than technology". We also touch upon choosing the right partner to go through it and introduce the notion of rightshoring. Last but not least, we talk about the biggest challenges of building a high-performing team.
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Nov 8, 2022
People-centrism in financial wellbeing of employees with Tiffany Haynes
The guest of this episode is Tiffany Haynes, COO & Chief People Officer at Fingercheck. Prior to FC, Tiffany was with Jack Henry (NASDAQ: JKHY) for nearly 20 years; much of that time was devoted to fintech operations, program management, people operations, and leading consumer-facing experiences. She served in various roles, including Chief People Officer (6500+ employees) and as General Manager | Vice President of Consumer-Facing Experiences with full P&L responsibilities.
In this episode we will focus on Tiffany’s passion, namely putting people first and enabling small businesses with feature-rich solutions that are simple and powerful, so the business owner can spend more time in the business and less time running the business.
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Oct 27, 2022
Digital manufacturing with Dean Bartles
Our guest of this episode is Dr. Dean Bartles, a seasoned operations professional with four decades of management experience in manufacturing and technology. He is currently the President and CEO of the Manufacturing Technology Deployment Group, Inc., a not-for-profit holding company of both the National Center for Defense Manufacturing and Machining (NCDMM) and Advanced Manufacturing International, Inc. (AMI), a new subsidiary and sister company to NCDMM.
Dr. Bartles’ skills in advanced manufacturing technology areas include Digital Manufacturing, Model Based Enterprise, Industry 4.0, smart manufacturing, advanced robotics and brilliant factory concepts.
In our episode we discuss industry 4.0, optimization and control of processes, automatization and gathering data and how the companies can benefit from them. We will also talk about the place of AI and ML in manufacturing and how to prepare a manufacturing business for digital transformation.
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Oct 10, 2022
Engaging external advisors and tech consultants with Antony Bream
Our guest is Antony Bream, the Founder and Managing Director at ribbit Consulting, mentor and member of numerous advising boards. Antony has over 30 years of experience in B2B sales for cloud applications primarily into the financial services marketplace. His focus is always clear on pivoting strategy quickly to realise ever changing market trends and building complimentary partner networks to accelerate revenue growth from channel with a joint value proposition.
In this episode, we discuss which industries might be more interested in engaging an external advisor and why companies seek such services. We also talk about how to collaborate with the advisor or technology consultant to ensure the highest value of this partnership and analyse how to choose the right partner.
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Sep 23, 2022
Place for humanity in AI technology projects with Ian Max Ewart
This time we had a pleasure to talk to Ian Max Ewart. Ian is a C-suite Commercial Executive, Director, Board Member and an Advisor, with a 30+ year career in international financial services. Ian is known as an industry leader and reference for marketing, business development and innovation.
In this episode we talk about place for humanity in the AI projects. We discuss the most important aspects companies focus on nowadays, how financial organisations can provide human, personal experience as well as if AI can be a tool in creating applications and solutions that improve the inclusiveness. At the end our guest shares his most recent project which he has been working on.
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Sep 22, 2022
IT Insights: 5 questions with Jakub Nalepa
For the first time, we present a new format - 5 questions.
Our guest is Jakub Nalepa, Head of Artificial Intelligence department at KP Labs, Associate Professor at Silesian University of Technology, and Machine Learning Architect at Graylight Imaging
Jakub answers Ewa's 5 insightful questions.
- what encouraged him to choose his career path
- what he has learned from his mistakes in the past
- what advice he would give to his younger self
- what benefits and opportunities data and its analysis have to offer
- what are the advantages of peer review in the world of science and business.
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Aug 23, 2022
Building a tech team with Georgina Owens
In this talk we delve into the challenges and traps of building tech teams in different companies. We discuss what key tech competences are required in the financial industry today as well as which sourcing strategies actually work. Last but not least, we talk about choosing the right IT partner and share tips on building a tech team.
Our guest is Georgina Owens, CTO at Liberis, Top UK CIO 100 2019 and 2020, UK Top 50 Most Influential Women in Tech 2020 and 2021 and Women in IT Awards nominee and winner.
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Jun 22, 2022
Questions to ask yourself to start designing user-centred software with Martyna Grzybek and Daniel Jaros
Many of us remember the days of unintuitive software interfaces and the ‘where do I click’ questions in our heads. Thankfully, with the rise of the human-centric software design, the unintuitive apps are no longer the industry standard.
However, there are still many companies that need to consider their users more. In this episode, Michał talks to Martyna and Daniel, two user experience designers. They discuss the question of how to design user-centred software products – both for designing new software and releasing updates to existing apps. They also present a 7-question survey which will show you recommended activities to create user-centred software.
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May 16, 2022
ESG: S for social inclusion with Therese Baptiste Cornelis
In less than 20 years, the ESG movement has grown from a corporate social responsibility initiative launched by the United Nations into a global phenomenon whose assets are set to balloon to $50 trillion by 2025 from about $35 trillion, according to estimates from Bloomberg Intelligence. Being the topic of numerous discussions and having impact on future enterprise value proves it to be crucial in operating business.
However, ESG stands for environmental, social, and corporate governance, hence we want to leverage our focus on one of those aspects, namely social. Together with my guest, Therese Baptiste Cornelis, an Advisory Board Member at AKFI Actionable Knowledge Foundational Institute as well as a consultant for organizations in key issues of Digital Transformation, we will discuss the role of ESG in organisations, especially focusing on the social inclusion aspect.
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May 5, 2022
Human-centrism and the cultural context of technology with Payal Arora
Our guest is Payal Arora, a co-founder of FemLab.Co and a Professor and Chair in Technology, Values and Global Media Cultures at Erasmus University Rotterdam; authoress of several books including the award-winning “The Next Billion Users” with Harvard Press. Her expertise lies in inclusive design and user experiences among low-income communities worldwide.
In the podcast we discuss the aspects of human-centrism and the cultural context of technology. We also unveil the notion of digital anthropologist as well as the connection between creative design in technology and human centred solutions.
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Apr 6, 2022
The importance of self-worth in career development with John Niland
People tend to focus on boosting their self-confidence or improving self-esteem, but many don’t realise that it is the self-worth which is the fuel we should run on. Experiencing difficulties in career or personal lives in never easy and it is crucial to be able to rely on our self-worth.
In this talk with John Niland, the author of “The Self-Worth Safari”, "Hidden Value", "100 Tips to Find Time", "Opportunity Conversations”, and "The Courage to Ask”, as well as speaker and coach at Self-Worth Academy, we explore the differences between self-confidence, self-esteem and self-worth and elaborate on the importance of the later in career growth and development. We will also delve into the origin of the idea of self-worth and why it is more important now than ever.
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Mar 22, 2022
Building high performance teams: how to succeed in these challenging times with Kevin Mascarenhas
Recent years have been unprecedented in terms of new unexpected challenges and changes in our work. The pandemics has impacted teams in many ways and has required us to rethink the leadership models to allow the teams stay effective, efficient and high performing.
Together with our guest Kevin Mascarenhas, leadership coach to tech startup CEOs, we have touched upon the topic of leadership and high performance teams on various levels. We discuss the concept of transformational leadership as well as, on one hand, key factors required to build and maintain the high performance teams and, on the other hand, the blockers and obstacles to overcome on the way.
Furthermore, we have talked about the impact of hybrid work on our attitude towards life and work in general and the fact that it is impossible to return to the pre-pandemic working environment. We also discussed the significance of aligning roles and responsibilities at a company to business goals of the organisation and how…
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Mar 8, 2022
Digitalisation at scale - how large enterprises tackle change, transformation and innovation with Noémie Ellezam
We often believe that larger organisations are not that agile and rather resemble a tanker when it comes to introducing innovations and responding to change. Is it a fact, or a myth? Let's find out!
In this talk with Noémie Ellezam from Société Générale we discussed her experience in approaching agility and complex strategies in big organisations as well as the role of data in such endeavours. We also touched upon implementing digital transformation in a decentralised model, monitoring the progress and results of the digital transformation as well as how to stay customer focused and make technology efficient at the same time. Noemie also shared her tips and lessons learnt based on her experience.
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Oct 18, 2021
How to rise to a global payment challenge? with Igal Rotem
Together with our guest, Igal Rotem, we'll discuss the world of payments and how to rise to the global payment challenge. It’s a very interesting aspect, especially bearing in mind that the payments market is one of the biggest market sectors across the world of finance.
There’s surely an urgent need for universal real-time global payments across global markets – especially when we think about cross-border payments. International businesses today increasingly expect this global access to finance in real-time.
Igal Rotem is a high-tech executive and serial entrepreneur, former founder and CEO of a publicly traded (NASDAQ) company, with extensive business development, sales management and strategic business planning skills. Igal is currently a CEO and a board member of Cedorax – a global merchant acquiring bank, with best in class cross-border processing capabilities, that focuses on online commerce and omnichannel payment transactions.
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Jul 13, 2021
How NOT to do B2B Marketing in the IT industry – challenges and takeaways with Russ Powell
B2B marketing is a tough nut to crack, especially during the pandemics where we all had to change our ways of work to certain extent. One of many examples comes from my own experience - being part of the Field Marketing department and focusing, among others, on exploring business relationships at different events, COVID-19 turned it all upside down and we had to look for other possibilities enabling us to build long-lasting partnerships, rather than flying over the world and meeting people face to face.
However, with or without pandemics, when it comes to B2B Marketing in the IT industry the competition is fierce and the companies keep on coming up with more and more unique solutions how to attract potential customers.
Some of them focus mostly on the short-term actions, which are great in generating business here and now, some invest also in the brand building which additionally offers long-term benefits and translates to business growth in the future. Finding the balance between th…
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Jul 6, 2021
Cracking Switzerland – a go-to place for tech innovation with Sheraz Ahmed
I think we all agree that in terms of tech hubs, Switzerland has this cozy place in our minds as a go-to place, but have you ever wondered why is that? What makes it so special? When we think of Switzerland and tech what comes to our mind is blockchain, Crypto valley, startups – concepts which are simply innovative and at the same time sexy. They draw attention, tempt investors and as a result of these and numerous other reasons - make money.
Together with my guest Sheraz Ahmed we will try to understand what the secret behind Switzerland’s status is and perhaps we will be able to find out the recipe for success – many regions have already attempted to reach a similar status, but none of them has reached the goal yet.
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Jul 6, 2021
Evolution of financial inclusion and financial literacy with Nina Mohanty
The rapid acceleration of fintech industry in the past years, especially caused by the pandemics, has influenced lifes of many people worldwide – also when it comes to the financial aspects. But there are still areas where the levels of financial inclusion and financial literacy are low.
There’re several reasons why it is important to improve these levels since on the one hand, financial literacy and financial inclusion touch on the very basic, core needs of individuals, and on the other hand - it has a huge impact in the large scale, on economies of the countries and their growth.
Research by EY presented that financial inclusion could improve GDP by up to 14% in more rural, developing economies like India and 30% in frontier markets like Kenya. Such increase would make a huge difference in terms of the economic growth.
My guest is Nina Mohanty who is passionate about FinTech and how it can better financial inclusion and financial literacy.
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Jul 1, 2021
How Private Equity approaches IT in their investments with James Prebble
One of the ways for a business to thrive and develop is to be backed by Private Equity. The areas which Private Equity targets are quite wide but very often it invests in the IT-related industries or directly into technologies developed by the companies from various sectors. Considering how well IT stands throughout the pandemics and how COVID accelerated the need for the digital transformation it seems that such a trend will only continue to gain grounds.
However, every owner should bear in mind that an investor usually has lots to say in terms of the technologies they invest in and quite often may impose certain solutions on the company. It is therefore essential to consider how the relation PE – owner could look like, on the one hand, from the point of view of an investor, and on the other hand, of an owner. It is crucial to understand that to make it all work and bring tangible benefits.
Today we will discuss with James Prebble how Private Equity approaches IT in their investment…
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Jun 22, 2021
How technology has transformed telemedicine. Consumer benefits of telehealth with Sebastian Boëthius
Medicine 20 years ago and medicine today is not the same science in terms of technological acceleration it has faced throughout the years. It seems that 2020 made it even more advanced and technology-oriented considering the ongoing pandemics and the need to limit in-person appointment but maintain the same level, or at least close level, of access for the patients.
In 2019, less than 10% of consumers had a telehealth visit within the past year. In 2020 such visits became a must-have and one month into the lockdown, about 80% of our visits were happening virtually. This shows the huge acceleration we had to face, both in the terms of technological background as well as patient-doctor interactions.
Together with my guest, Sebastian Boëthius, we will touch upon exactly those two aspects of telemedicine: the technology side and the human part. Both approaches are essential for telemedicine to bring the necessary effects and provide healthcare to those in need, especially now.
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Jun 4, 2021
Journey to the cloud on an enterprise scale with Jakub Garszynski
Most enterprises have already started their Journey to the Cloud, more or less. The industry faces a revolution in a way key players provide services and move from traditional IT to modern, faster and scalable tools.
But the bigger the organisation is, the harder the journey. Challenges of knowledge transfer, overcoming siloes, communication, getting rid of legacy, managing risk and staying on top of a huge cloud migration - there's plenty of things to watch out for. Luckily our guest today knows all the ropes of the journey to the cloud on an enterprise scale, and I won't hesitate to ask him how to approach this challenge.
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Jun 2, 2021
The challenges of change management with Graham Kennedy
Today’s the most volatile and uncertain time for businesses worldwide – it's a fact you can’t deny. Moreover, if you expect things will go quiet and peaceful again, you’re most likely wrong.
VUCA is the new normal and is here to stay. Bearing that in mind, it’s good to understand how to stay on top of change and manage the disruption. The pandemics has only accelerated the need for change management, forcing companies to go through digital transformation in their organizations to stay on top of the situation and not lose their market positions.
With my guest Graham, we discussed what factors are crucial in the change management process, how IT and operations should be aligned thereto and hopefully, at the end of our conversation, we arrived to some answers on how to avoid common mistakes related to change.
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May 14, 2021
The challenges of running a leading eCommerce site with Craig Bruce
In a competitive market, customers expect access 24x7 to the eCommers site from any device, and if they can’t buy what they want when they want, they will simply go elsewhere.
John Lewis is one of the UKs leading eCommerce platforms, with a demand profile which is massively influenced by promotional activity such as Black Friday. To illustrate that - February is a low point in Retail as customers finances are recovering from Christmas, customer orders might be as low as 200/hr yet peak at 20,000/hr during Black Friday, 100 times higher.
Together with Craig we discussed what challenges he must face operating such a site and what approach he took.
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May 6, 2021
The payments point of view with Kaspar Loog
From cash and checks to e-wallets: real-time, global, secure digital payments - the landscape of the payments industry has changed drastically in the recent years. Nonetheless, the disruption is still only ahead of us and it's worth understanding what payment trends will shape the way the market goes. New technology, customer behaviour, ever-growing competition force the industry to revisit its fundamentals.
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Apr 7, 2021
COVID-19 business takeaways with Anton C. Lewis
In 2020 doing business became very difficult and unpredictable all around the globe. The pandemic was unexpected and none of us was truly prepared for it.
It’s been almost a year now that we live in a world, we do not dare to call normal yet, however, it is a world which we are involuntarily getting used to – businesswise too. It’s impossible to predict when COVID-19 will cease to be threat to business, but what we can do is look at 2020, reflect upon it and draw conclusions for the future.
How organisations can adapt to the new normal, how to stay on top of the situation and make use of the situation to gain momentum? We’ll ask our guest, Anton Lewis, a serial entrepreneur and a founder of a digital agency.
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Mar 1, 2021
Digital Transformation in the economic theory of Kondratieff wave with Jürgen Böhn
No doubt we are witnesses to a huge industry disruption which is caused by the digital transformation. It affects not only the IT world, but a lot of innovative industries, changing the world we know as we speak. But how to predict what impact will it have and how to embed it in the economics?
Our guest will tell us more about the economic perspective of the disruption and how it is reflected in the Kondratieff Wave theory. It is especially interesting to investors and governments since it helps them to understand how periods of uncertainty or crisis relate to long-term economic and social trends. According to the theory, since XVIII c. we have experienced 5 Kondratieff cycles and it seems that COVID 19 is driving us towards the 6th Kondratieff very quickly.
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Feb 17, 2021
Scaling AI – how to make it successful with Luca Boschin
AI offers plenty of benefits, but before bringing those end-goals to life, AI has to be scaled and here the statistics are truly bothering. In fact, even though more than 90% of organisations are investing in AI today, only 17% have been able to scale it. It seems that finding a balance between the strategy and AI is not easy.
Today we are going to discuss if there is anything we can change in order to increase our success rate in that matter.
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Feb 4, 2021
Future of Work with Bob Pulver
More and more companies are moving towards digital transformation of their businesses. This time though, it looks like the COVID-19 pandemic accelerated changes in organisations that specifically touch upon the human aspect of the business directly.
As the “The Future of Jobs Survey” reveals, “50% of employers will accelerate the automation of their work, while over 80% are set to expand the digitization of their work processes. That means that some jobs that have been lost will never come back, and those that do will require new ways of working and new skills.”
Let’s discuss how the new Future of Work will look like!
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Jan 27, 2021
The future of Smart Mobility with Tamy Ribeiro
Technology is already broadly used to help cities and businesses develop sustainable mobility solutions. But smart mobility is about more than just bringing people to their destinations in a quicker, safer and a more sustainable manner. It's a trend that can (and should!) potentially disrupt the way we 'use' cities and force us to rethink crucial aspects of our daily lifes.
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Jan 15, 2021
The possibilities of Data with Krzysztof Nykiel
While the world is becoming more and more interconnected, organizations, people and last, but not least – devices produce enormous amounts of data.
The question arises – do we take advantage of the data we collect at our organization? Do we know what potential it provides? Can any strategic decisions be optimized by taking look at the data we already have? These are fundamental questions we would like to try answering during our conversation.
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Dec 17, 2020
Tech driving the world change with Krzysztof Karolczak
Today, technology is more than just an integral part of business success. It's a driving factor of world change in a broad sense. As a consequence of a digital era, we harness mobile, cloud, AI, ML, data and soon quantum computing not only to improve operations, but also daily life of whole societies, facilitating globalization and translating into GDP.
The pace of change is rapid already, and technology only increases these processes. Luckily, it's not a bad news. People are leveraging technology to make the world a better place, and more and more companies are on a mission to help grow the global tech for good movement, what is surely worth recognition.
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Dec 8, 2020
AI and NLP – use cases in the Financial Services sector with Rob Cossins
Hours are currently spent sifting through large amounts of textual and numerical data, either to make risk decisions or discover whether information on a particular client is held somewhere internally. No one's really keen on doing the mundane, repeatable work and luckily, AI comes to the rescue.
New machine learning models allow for, among others, organisations within the Financial Sector to use NLP to quickly condense relevant information, from any source – from extensive due diligence down to internal credit research, supporting Risk Analysis and other important processes.
In this conversation we'll seek to highlight and demonstrate cutting edge AI tech that already disrupts the FinTech scene.
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Nov 26, 2020
What it takes to be a digital optimist? with Geronimo-Noah Hirschal
Many people are reluctant or hesitant when it comes to embracing technology. No wonder, as in a constantly changing world, it is easy to dismiss or shrug off the never ending stream of new things that are thrown our way.
On the other hand, there are people like, Geronimo, who calls himself a Digital Optimist. For Geronimo, it's important to make the most of the positive aspect the technology brings to the table, and he spreads this word across the local community. In this episode I ask him what's so positive he sees in tech, and why he thinks we all should be digital optimists.
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Sep 16, 2020
Building and managing high-performing teams with Mike Sturrock
Mike Sturrock, an experienced CIO working with global, renowned brands, with a strong track record delivering top line growth and bottom line returns. Mike achieved these outstanding results through well proven skills in leadership, and the ability to create cohesive teams which deliver well in excess of both their own and corporate expectations. In this conversation, we focus on this timeless leadership challenge - how to build and sustain a team that will exceed expectations.
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Aug 20, 2020
Reshaping Financial Services with Daria Dubinina
The financial landscape and ecosystem as a whole is under pressure. Regulation and security, challenges of collaborations between financial institutions, increasing role of consumers and technology are fueling the Fintech transformation.
Together with Daria Dubinina, we discuss how businesses could use facilitation in creating financial products, and how leverage current market opportunities.
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Aug 20, 2020
Sourcing during Covid crisis with Lauren Duthie (Tennant)
When corona-crisis started, business went from panic to acceptation, and organisations are now almost used to the new normal. No one knows how long current situation will continue. In this conversation we cover how can the sourcing business adapt and what can companies do to come out of it stronger than before.
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Jul 31, 2020
Business at the speed of light with Stephen Watson
Steve Watson, Peru's Consulting Principal Consultant, once wrote a great piece on how adopting high speed fibre broadband allows businesses to focus on the benefits realisation opportunities this technology transformation presents. In this episode, I ask Steve a few questions and dig deeper into the topic of how technology can be leveraged to reduce businesses operating costs, increase revenues, and/or improve our businesses ability to innovate.
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Jun 2, 2020
Data As an Open Banking Enabler with Julien Cousineau
Embracing open banking is already key to remaining competitive and accessible, especially when it comes to data connectivity and aggregation. Today every company is a data company, but possessing data is one thing, and making a reasonable use of it - another.
In this episode Julien Cousineau, CTO at Flinks, shares his thoughts on what open banking is all about, how to make use of data and how to innovate in the sphere of financial services.
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May 4, 2020
Challenges of building software in Insurtech with Jay Antonio
Since technology is everywhere, people expect digitisation also in terms of insurance. Michał Grela and Jay Antonio, an Insuretech expert, discuss trends as well as problems with large systems and figure out why insurers are still reluctant to introduce innovative approaches. They also deliberate if software can be considered a tool to convince customers of the importance of insurance.
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Apr 14, 2020
Project Management of AI projects with Essy Dahlin and Krzysztof Kotowski
Our experts, Essy Dahlin and Krzysztof Kotowski, explain the differences between an IT and AI project, and talk about the differences between AI, ML and Deep Learning. Then they discuss the importance of maintaining clean and ordered data in projects as well as the process of moving on from the MVP into a fully-fledged ML product.
Essy shares some successful cases studies where AI was successfully implemented.
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Apr 2, 2020
Approaching AI projects with Robin Zondag
A lot of companies are considering implementing AI in their projects, but why would someone bother to do AI in the first place? In order to prevent disappointment, it's crucial to understand what really works when it comes to AI.
In this talk, Michal Grela asks Robin Zondag how managing an AI project looks like, what skills should your team have to tackle it and how to align business, IT and data.
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Mar 31, 2020
Engagement and pricing models in the new digital era of IT partnerships with Craig Kritzinger
Our guest, Craig Kritzinger, talks about the advantages and disadvantages of various engagement and pricing models, and how to fit them into what the customer expects. The episode ends with Craig’s tips for companies that consider moving towards partnering with an IT provider.
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Mar 17, 2020
How to prepare and run an IT project transition for the best possible chance of success? with Karolina Trzcionka and Paweł Pukocz
Preparing an IT project transition plan is a tough nut to crack. Outlining this process is crucial from the delivery perspective and it has to be done properly, right first time.
In this episode, Michal Grela talks with Karolina Trzcionka and Paweł Pukocz, experienced delivery and project managers on overview, tips and approach to IT project transition.
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Mar 16, 2020
Legacy technologies in Insuretech and Fintech with Jay Antonio
A lot of software is becoming outdated and heritage systems are posing greater problems for businesses, especially in the finance and insurance sectors. Michał Grela and Jay Antonio discuss the biggest issues associated with old systems and explain why migration to new ones can often cause difficulties.
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Feb 27, 2020
Accelerating IT team performance with Essy Dahlin
Running an IT project is never a stress-free activity when done internally, let alone with an external partner. The good team is the key to the success of any IT project. Michał Grela and Essy Dahlin discuss various aspects related to working with IT teams including teamwork, accelerating performance and maximising team output. They exchange experience on various approaches towards team performance used by companies, talk about the role of a team leader, the importance of team happiness, and propose tools that the team could use to help increase productivity.
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Feb 24, 2020
How Equal Gender Representation Contributes to IT Projects? with Gemma Rubio Rodrigo
Technology has a profound impact on our daily lives. Often you can hear voices that it would be beneficial if more women could contribute in this area.
In this episode of IT Leadership Insights, Michał Grela talks with Gemma Rubio Rodrigo, selected 2019 Role Model of Women in Tech. They cover topics such as: what are the reasons of the gender gap, why closing it matters and what are the benefits of having women in your IT project team.
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Feb 12, 2020
Best practices for a software project kick off with Steve Baker
In this episode, our guest, Steve explains what to take care of when kicking off a software project, be it on your own or with an external IT partner.
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Feb 11, 2020
What value does UX bring to IT projects? with Daniel Jaros
In this episode, our host talks with Daniel Jaros - an experienced User Experience designer - on what value UX brings to IT projects. Is it a would, a could, a should or a must? How to create a service or a product based on customer experiences, one that end users will love? Listen to the episode to find out!
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Jan 30, 2020
Requirements engineering and user involvement and their impact on project success with Daria Polończyk and Paweł Pukocz
In this episode, our host and experts discuss two factors from The Standish Group Report that may have a significant effect on the success of a project.
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Jan 16, 2020
Building a one team attitude when working with an IT partner with Craig Kritzinger
An IT partnership based on trust is something that benefits both sides, but building trust takes time. Based on a case study, Karolina Trzcionka talks with Craig Kritzinger about building a relationship between a client and an IT company where both teams feel like one – with common tasks and objectives.
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Jan 3, 2020
Implementing Innovation in Organisations with Essy Dahlin
In this episode, our guest - Essy Dahlin and host - Michał Grela examine the topic of innovation.
Following discussion on questions like: ‘Is innovation only about technology?’ and ‘Should everyone be an innovator?’, they move on to explore where to start when implementing innovation in an organisation and look at approaches to fostering the culture of innovation and creativity.
The episode ends with Essy’s advice for companies that are struggling to implement innovation or are unsure where to begin.
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Dec 10, 2019
To build or to buy (your new software), that is the question with Steve Baker
In this episode, our host and guest discuss the aspects to take into consideration when deciding whether to choose a ready, off-the-shelf software product or to invest in building a bespoke solution.
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Jun 24, 2019
About Future Processing with Ross Morrell
Listen to the last episode of the first series of IT Leadership Insights in which Ross Morrell talks about Future Processing - the company behind this online programme.
Discover what surprised him in our company and whether he would recommend us as a software development partner.
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Jun 12, 2019
IT governance in software development partnerships with Janne Marie van Vlastuin
Listen to the episode of IT Leadership Insights in which our expert, Janne Marie Van Vlastuin, explains how governance procedures can prevent IT projects from failing.
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May 28, 2019
5 Reasons to Outsource in IT with Ross Morrell
Why do UK-based companies outsource their IT? Based on his experience of 40 years in and around IT, our guest, Ross Morrell, shares his thoughts on the most common reasons to outsource software development. Ross categorises them under five useful headings and provides examples for each.
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May 10, 2019
IT Supplier Management – Best Practices with Lauren Duthie (Tennant)
In this episode of IT Leadership Insights, Jarosław Granat speaks to Lauren Tennant about the best practices in managing IT service suppliers.
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Apr 19, 2019
What’s Next after Digital Transformation? with Janne Marie van Vlastuin
In this final episode of our miniseries on digital transformation, Janne Marie Van Vlastuin and Jarosław Granat discuss what comes after a digital transformation project is completed.
Our digital transformation project is all done - no project tasks remaining, no more progress meetings to attend, all boxes are ticked. But does it mean the job is done and our organisation is digitally transformed and ready to conquer the world now? Unfortunately not.
In this episode of IT Leadership Insights, Janne Marie explains why it’s not the time to celebrate success yet and what needs to be monitored to ensure the foundations we’ve laid so far don’t crumble.
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Apr 5, 2019
Doing Digital Transformation Right with Janne Marie van Vlastuin
In this episode of IT Leadership Insights, our expert, Janne Marie Van Vlastuin reveals some of the ingredients of her formula for success in digital transformation. This is the second of three episodes in our miniseries on digital transformation.
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Mar 22, 2019
Preparing Your Organisation for Digital Transformation with Janne Marie van Vlastuin
This episode of IT Leadership Insights is the first of three in our miniseries on digital transformation. In this podcast, our expert, Janne Marie Van Vlastuin explains how organisations should prepare for digital transformation.
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Mar 1, 2019
Comparing Costs of In-House and Nearshore Software Development with Ross Morrell
In this episode of IT Leadership Insights, Jarosław Granat and Ross Morrell talk about costs of software development done in-house and with an outsourcing company.
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Feb 15, 2019
How to see beyond the marketing layer of IT outsourcing to find quality IT companies with Tom Quigley
In this episode of IT Leadership Insights, Michał Grela and Tom Quigley discuss the subject of marketing in the IT outsourcing industry. From this episode you’ll learn some marketing tricks used by some outsourcing companies. You will also find out a few tactics to help you avoid being misled by marketing and ensure you end up with a good quality technology partner.
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Feb 1, 2019
Nearshoring and Offshoring in IT with Ross Morrell
From this episode, you will learn that the two common types of IT outsourcing - the nearshoring and the offshoring – differ more than you could initially think. You will also find out about which approach could work best for your type of company and learn more about Poland as a software development destination.
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Jan 18, 2019
Best Practices in the RFP Process with Lauren Duthie (Tennant)
In this episode of IT Leadership Insights, Jarosław Granat speaks to Lauren Tennant about the process of selecting an outsourced software development company.
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Jan 3, 2019
How to Innovate in the Age of IT Skills Shortage with Jarosław Czaja
In this episode of IT Leadership Insights, Michał Grela speaks to Jarosław Czaja, the founder of Future Processing, about innovating in the age of IT skills shortage.
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Dec 7, 2018
The Latest Trends in the IT Outsourcing Market with Tom Quigley
In this episode of IT Leadership Insights, Jarosław Granat speaks to Tom Quigley about the latest trends in IT outsourcing. Tom explains how the reasons for IT outsourcing have changed as the sector developed over the years. He also discusses what shapes the IT outsourcing industry in terms of tech and non-tech factors and shares his predictions for the market.
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Nov 21, 2018
Common Concerns When Choosing an IT Partner and How to Address Them with Lorraine Kritzinger
In this episode of IT Leadership Insights, Michał Grela speaks to Lorraine Kritzinger about concerns IT leaders have when selecting a new technology company to partner with.
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Nov 15, 2018
Accessing Local IT Talent Through International Organisations with Tom Quigley
In this episode of IT Leadership Insights, Michał Grela speaks to Tom Quigley about international associations which can be helpful in accessing European IT talent.
Tom talks about what organisations are available to IT leaders and explains the role these organisations play in connecting buyers with local vendors. Tom provides more detail of how the Global Sourcing Association and the Emerging Europe Alliance can help clients, and shares some success stories of how these organisations facilitated access to local IT market.
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Oct 26, 2018
How to Build a Partnership with a Nearshore IT Company? with Mark Aikman
In this episode of IT Leadership Insights, Jarosław Granat speaks to Mark Aikman about building long lasting relationships with IT outsourcing vendors. Mark talks about taking a relationship with a technology company towards a partnership and shares his thoughts on innovation, trust, delivery and cost in IT. Finally, Mark shares his top pieces of advice for companies that wish to start nearshoring and want to build true partnerships.
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