Louis Carter is CEO and President of Best Practice Institute, a benchmark research consortium, association and management consulting firm. His books include Change Champions, and Best Practices in Talent Management. He has lectured at universities and institutions worldwide and has appeared in Fast Company, Investor's Business Daily, Business Watch Magazine and more. His newest book is In Great Company: How to Achieve Peak Performance by Creating an Emotionally Connected Workplace (McGraw Hill, January 2019) Connect with Bert Martinez on Youtube. Connect with Bert Martinez on Facebook. Connect with Bert Martinez on Twitter. Connect with Bert Martinez on Instagram. Click here for more episodes.