In this interview, Joe Locandro, IT Director for Cathay Pacific, the flag carrier airline of Hong Kong, discusses World Class IT principle two, infrastructure, and principle four, IT-Business Partnerships, with Metis Strategy. Some of the topics discussed include:
- How Cathay Pacific's mission statement of having the best technology is translated
- The rising importance of digital customer experience
- Ways in which innovation is managed at Cathay Pacific
- Similarities across industries based on Joe's previous IT leadership experiences
- Eye on the Trends: Mobile consumption and the changing form factors. Increasing usage of biometrics
The post Joe Locandro, IT Director of Cathay Pacific appeared first on Metis Strategy.