Gerry Gaffney (Live audience) 'How forms reveal the true nature of an organisation'
Play • 37 min

This was a show of firsts! Our very first live podcast in front of an audience, and also the first time we had the wonderful Gerry Gaffney on the show. The show was recorded at the incredible offices of FutureYou, a boutique recruitment consultancy based in downtown Sydney.

It's also our 10th episode of This is HCD!

Gerry Gaffney is a globally respected UX thought leader and co-author of the highly respected form design book (with Caroline Jarrett) 'Forms that Work'. (Link in the show notes). In this episode, we discuss how forms reveal the true nature of an organisation. It's a brilliant conversation with some audience involvement at the end. Gerry shares some war stories on form design, the role of chat-bots and AI on form design and more...

Gerry was interviewed by Gerry Scullion, Adrienne Tan, and Mark Catanzariti.


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