Marc Stickdorn 'Embedding Service Design into Organisations'
Play • 49 min

This is HCD is brought to you by Humana Design

In this episode we caught up with Marc Stickdorn, co-author of ‘This is Service Design Thinking Book’ and most recently the epic and one of the most important design books in yonks, ‘This is Service Design Doing’, a book that has been celebrated in the service design community like it’s the millennium. 

Update May 2018 - We have a number of copies of the book to giveaway to people subscribed to our fortnightly newsletter. Thanks to More than Metrics and O'Reilly Media in New York for their support of the podcast. Sign up now 

Thanks to theRSA.org for being patrons of the podcast.

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