Unintended Consequences
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When technology gets bigger, stronger, faster, worse.
Available episodes
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Feb 1, 2022
Ep. #13, The Thing About Consultants with Corey Quinn of The Duckbill Group
In episode 13 of Unintended Consequences, Heidi Waterhouse and Kim Harrison continue their conversation with cloud economist Corey Quinn. This time they’re unpacking The Duckbill Group and how Corey manages to keep up with his Herculean content schedule.
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Dec 14, 2021
Ep. #12, High Score Bills with Corey Quinn of The Duckbill Group
In episode 12 of Unintended Consequences, Heidi Waterhouse and Kim Harrison speak with Corey Quinn of The Duckbill Group. Together they pull back the curtain on AWS Billing and unpack how Corey became the humorous and brutally honest voice of cloud billing.
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Oct 19, 2021
Ep. #11, Air Traffic Control: Loss of Separation with Sigrid Ellis
In episode 11 of Unintended Consequences, Heidi and Kim speak with Sigrid Ellis, an air traffic controller. She unpacks the day-to-day work experience of air traffic controllers and shares insights on how the COVID-19 pandemic introduced new complexities around airspace traffic, airline staffing, and commercial flights.
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Sep 27, 2021
Ep. #10, Infrastructure Buffers with J. Paul Reed of Netflix
In episode 10 of Unintended Consequences, Heidi and Kim continue their conversation with J. Paul Reed of Netflix. This time they explore the hidden complexities of infrastructure systems, including public transportation, domestic utilities, public spaces, and the internet.
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Aug 23, 2021
Ep. #9, Auth*orization with Jeff Taylor of Okta
In episode 9 of Unintended Consequences, Heidi and Kim talk with Jeff Taylor, Senior Product Manager at Okta. They discuss security, identity authentication, authorization, and why all three matter when evaluating breaches and vulnerabilities.
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Aug 17, 2021
Ep. #8, Resilience & Chill with J. Paul Reed of Netflix
In episode 8 of Unintended Consequences, Heidi Waterhouse and Kim Harrison speak with J. Paul Reed of Netflix. They discuss resilience engineering at Netflix, the emergent nature of systems, surprises at scale, and the future of conferences.
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Jul 27, 2021
Ep. #7, Cyd Harrell: Finding the People Who Are Doing the Work
In episode 7 of Unintended Consequences, Yoz and Kim continue their conversation with civic design expert and author Cyd Harrell. They unpack the systemic goals and features of private tech and government, and expound on ways the two could coexist more effectively.
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Jul 5, 2021
Ep. #6, Cyd Harrell: Innovation is a Flawed Framework for Change
In episode 6 of Unintended Consequences, Yoz and Kim speak with civic design expert Cyd Harrell. They discuss the elements of scale that government excels at, how technology influences the speed of policy change, and why innovation isn’t always the best goal.
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May 18, 2021
Ep. #5, This Machine Kills Vim with Paul Biggar of Dark
In episode 5 of Unintended Consequences, Heidi Waterhouse continues her conversation with Paul Biggar. They unpack Dark and its potential uses, Paul’s insights on devtools, and common misconceptions about programming languages.
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Apr 19, 2021
Ep. #4, Everything is an Experiment with Charity Majors and Liz Fong-Jones of Honeycomb
In episode 4 of Unintended Consequences, Yoz and Kim speak with Charity Majors and Liz Fong-Jones of Honeycomb about scaling teams and company values. They share how their team makes space for curiosity and learning as a group, and why this has been so important for the Honeycomb platform.
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Mar 24, 2021
Ep. #3, The Emergent Consequences of Feedback Loops with Paul Biggar of Dark
Heidi Waterhouse speaks with Paul Biggar, founder of CircleCI and Dark, about what makes coding live surprising, and how that guides what we think of continuous delivery. They also discuss the definition of “done” for software and how that has changed over time.
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Feb 19, 2021
Ep. #2, A Standard Metric Tomato with Dr. Aleks Krotoski of BBC Radio 4
In episode 2 of Unintended Consequences, Yoz and Kim continue their conversation with Dr. Aleks Krotoski of BBC Radio 4. They discuss the nature of ethical guidelines, accountability in the modern world, and the standard metric tomato.
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Jan 28, 2021
Ep. #1, Defending Our Thesis with Dr. Aleks Krotoski of BBC Radio 4
In this inaugural episode of Unintended Consequences, Kim Harrison and Yoz Grahame speak with the award-winning journalist and social psychologist Dr. Aleks Krotoski of BBC Radio 4 about the unintended consequences of technological growth.
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